Anban sunderson

Project Manager

Bengaluru, Karnataka, India24 yrs 6 mos experience

Key Highlights

  • Over 20 years of Salesforce and Agile consulting experience.
  • Led successful global projects for major clients.
  • Increased sales efficiency and customer satisfaction significantly.
Stackforce AI infers this person is a Salesforce and Agile consulting expert with extensive experience in SaaS and project management.

Contact

Skills

Core Skills

Project ManagementDelivery ManagementSalesforce ConsultingBusiness AnalysisAgile Project ManagementClient Management

Other Skills

API TestingAgile CoachingAgile MethodologiesAgile TrainingApplication MigrationsBug TrackingBusiness ProcessCareer ManagementClient Relationship ManagementCommunicationCustomer DemosCustomer Journey MappingCustomer SatisfactionCustomer ServiceData Migration

About

With over 20 years of experience in Salesforce and Agile consulting, I specialize in delivering tailored solutions that transform businesses through optimized operations, seamless integrations, and global project leadership. My expertise spans across industries, driving impactful results in both enterprise and emerging markets. ๐ŸŒŸ Transforming Salesforce Solutions with Agile Excellence ๐Ÿš€ As a Salesforce consultant, my dedication to delivering tailored Salesforce solutions is at the core of everything we do. By leveraging Agile methodologies, I've enhanced Sales Cloud , Service Cloud, Field Service lightning (FSL) functionalities, driving improvements in client systems and elevating user experiences. ๐Ÿ”น Accelerated Project Delivery: Our Agile Project Management practices have accelerated delivery timelines, enabling us to innovate rapidly and respond to client needs more effectively. ๐Ÿ“ˆ ๐Ÿ”น Enhanced Customer Satisfaction: Our commitment to excellence shines through in the significant boosts in customer retention and satisfaction we achieve. ๐Ÿ’ฌ ๐Ÿ”น Collaboration & Problem-Solving: Collaboration and problem-solving are key to our success, ensuring that our solutions are perfectly aligned with your business goals. ๐Ÿค ๐Ÿ”น I have led successful global projects for clients in the telecom, automobile, and non-profit sectors, including AT&T, Global Fund, and a major automobile client. #Salesforce #Agile #ProjectManagement #CustomerSatisfaction #Innovation #TechSolutions #Requirements #Business Analyst #Product owner

Experience

Yitro technology solutions

Project Delivery Manager

Oct 2024 โ€“ Present ยท 1 yr 5 mos ยท Chennai, Tamil Nadu, India

Yitro tech ltd.

Delivery Lead

Oct 2024 โ€“ Present ยท 1 yr 5 mos

  • Managed and Delivered Products - JOBCONNECTZ and PASSRIDE for GTI. Increased the headcount from 5 to 30 People. Worked with clients to streamline the delivery process, web development of the applications. GTI โ€“ websites(GTI-Invest, GTI Bank and GTI Technologies). Mapped and refined business requirements to user stories through close collaboration with stakeholders.
Product DeliveryWeb Application DevelopmentStreamlining ProcessProject ManagementDelivery Management

Marlabs innovations ltd.

Salesforce Consultant

Jan 2023 โ€“ May 2024 ยท 1 yr 4 mos

  • Increased sales efficiency by 10% and customer satisfaction by 25% at Bunge through Salesforce Quotation Management. Led the implementation of a custom Quotation Application on Salesforce, improving sales team efficiency and accuracy by 20%. Mapped and refined business requirements to user stories through close collaboration with stakeholders. Eliminated manual data entry by 50% with Salesforce integrations, enhancing workflow with Trade terminal and SAP.
Salesforce Quotation ManagementSalesforce IntegrationsBusiness AnalysisSalesforce Consulting

Ibm

3 roles

Salesforce Business Analyst

Jan 2019 โ€“ Jan 2023 ยท 4 yrs

Business AnalysisAgile Project Management

Business Analyst

Jul 2015 โ€“ Dec 2018 ยท 3 yrs 5 mos

Business AnalysisAgile Project Management

Project Manager

Jan 2011 โ€“ Jun 2015 ยท 4 yrs 5 mos

  • Worked as a Project Manager
Agile Project ManagementProject Management

Ibm india pvt. ltd. (shell, abb, philips, global fund, hertz, metlife, ups)

Customer Relationship Management Business Analyst

Jun 2015 โ€“ Dec 2022 ยท 7 yrs 6 mos

  • Reduced 15% of major incidents by proactive risk management through Riskpoynt implementation. Enhanced risk visibility and control 20% by Streamlining workflows, integrations, and reporting for auditable risk tracking. Designed a mobile app for efficient risk planning, execution, monitoring and making the decisions within 30mts. Supported the User acceptance Testing (UAT) with necessary user ID and data setup. Successfully implemented Salesforce by migration from .Net to Salesforce and increased the efficiency by 40% (Funding Allocation, Grant Requests, Creation, Revision, and Closure). Utilization of Data Loader for data migration and verification helped to validate the data by 60%. Implemented Field service Lightning successfully by spearheading Pulsar enhancements for service appointments, timesheets, and questionnaires, boosting Salesforce functionality by 25%. Delivered test solutions for Global fund which Increased test coverage by 50%. Successfully led the migration of critical functionalities for a major client (Hertz) from Salesforce Classic to Lightning, ensuring a seamless user experience by 70%. Led the implementation of custom Salesforce solutions, leveraging best practices to improve efficiency, accuracy, UI/UX and data integrity. Managed cross-functional teams, facilitated stakeholder communication, and ensured project alignment while mitigating development risks for scalability, performance, and security. Possess expertise in API/web service testing and data formats (JSON/XML), valuable skills for integrating and testing modern product functionalities.
Risk ManagementSalesforce ImplementationData MigrationSalesforce ConsultingBusiness Analysis

Ibm india pvt. ltd

2 roles

Solutions Manager

Promoted

Jan 2011 โ€“ Jun 2015 ยท 4 yrs 5 mos

  • Led complex programs for major clients like Citibank, MAPFRE, and AT&T, securing over $20 million in deals and consistently exceeding expectations. Delivered high-quality transitions for complex client engagements, designing solutions that optimize efficiency and drive cost savings, including application migration frameworks. Built strong client relationships, managed teams effectively, and developed winning proposals, leading to successful project acquisitions and exceptional results.
Client Relationship ManagementProposal DevelopmentProject ManagementClient Management

Test Manager

Aug 2006 โ€“ Dec 2010 ยท 4 yrs 4 mos

  • Proven Track Record of Delivering Success in project test management for AT&T, consistently exceeding quality expectations and ensuring timely delivery. Strategic Planning and Execution by creation of impactful High-Level Test Strategies (HLTS) and Master Test Plans (MTPs), guaranteeing comprehensive test coverage aligned with project goals. Delivering Value on Time and Budget - Maintained a laser focus on business objectives, meticulously tracked progress, and consistently met project milestones on time and within budget, exceeding client expectations.
Test ManagementQuality AssuranceProject Management

Aztecsoft

Senior Test Engineer

Aug 2004 โ€“ Jul 2006 ยท 1 yr 11 mos ยท Bengaluru Area, India

  • Worked as a Senior Test Engineer

Ashok leyland

System Engineer

Sep 2002 โ€“ Jul 2004 ยท 1 yr 10 mos ยท Chennai Area, India

  • Worked as a Systems Engineer

Goldstone technologies limited

Software Engineer

Jan 2001 โ€“ Aug 2002 ยท 1 yr 7 mos ยท Hyderabad Area, India

  • Taken part in the development and Testing

Education

Bharathiar University, Coimbatore

Master of Computer Applications

St. John's College

Bachelor of Science

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