May 2023 – Feb 2024 · 9 mos · Gurugram, Haryana, India · On-site

• Consulted a team of technology experts and collaborated closely with key stakeholders to develop and execute a comprehensive strategy for the architectural transformation.
• Played an integral role as a Senior Consultant engaged by Indigo Airlines within a dynamic team at Indigo Airlines, contributing expertise and insights to a technology revamp initiative aimed at transitioning from a monolithic architecture to a modern microservices-based architecture.
• Successfully managed and coordinated activities with an outsourced vendor, ensuring alignment with project goals, timelines, and quality standards.
• Orchestrated the implementation of best practices and industry standards, driving efficiency, scalability, and resilience in the technology infrastructure.
• Provided strategic guidance and mentorship to the technology team, fostering a culture of innovation, collaboration, and continuous improvement.

Jan 2019 – Jan 2023 · 4 yrs · Dehradun, Uttarakhand, India

• Founded and launched an EdTech startup, leading all aspects of the business, including product development, technology, operations, marketing, and sales.
• Hired and managed a team of technology and content professionals, fostering a culture of innovation, collaboration, and customer focus.
• Led the development and launching of a web-based learning platform that incorporated gamification, adaptive learning, and social learning elements, resulting in improved student engagement, retention, and outcomes.
• Continuously monitored key performance indicators and user feedback, leading to data-driven product development and rapid iteration of the learning platform
• Worked closely with investors, advisors, and mentors to secure seed funding, refine the product roadmap, and develop a sustainable business model.
• Led strategic partnerships and collaborations with educational institutions resulting in increased content offerings and revenue streams.

Jul 2012 – Jul 2019 · 7 yrs · Gurgaon · On-site

• Yatra is one of the earliest and largest online travel agencies in India. Yatra's business focus is on hotels and flights, and is the market leader in online hotel bookings in India.
• Launched Yatra’s online hotel platform resulting in 3x improvement in online hotel booking in 3 months.
• Launched Extranet(a hotel-facing product) to efficiently manage rate/inventory updates resulting in better margins from the hotels and reduced fulfilment issues for the customers.
• Was involved in day-to-day engineering discussions and decisions. Directly managed issues related to site stability, scalability and speed.
• Directly worked on improving payment success rate from ~60% to ~85% and reducing call volumes through automation,
• Led a team of 75+ technology professionals, providing strategic direction, coaching, and mentorship to drive their professional development across platforms including Hotels, Payments, Corporate products, Web UI, PWA, SEO, and Mobile development.
• Integrated feeds for meta players like Google HPA and Tripadvisor that resulted in increased conversions and bookings. Both Google HPA and Tripadvisor had aggressive latency benchmarks and high API volume and Yatra rated top amongst OTAs basis the report shared by Tripadvisor.
• Successfully managed cross-functional teams and fostered effective communication and collaboration between stakeholders, resulting in delivering high-quality solutions that meet business needs.
• Worked closely with stakeholders to understand their needs, requirements, and priorities, and translated them into clear and actionable technology solutions.
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• Managed complex projects, including project planning, risk management, and stakeholder communication, and successfully delivered projects within budget and timelines.
• Implemented agile methodologies and fostered a culture of continuous improvement, resulting in increased productivity, faster time-to-market, and higher-quality deliverables.

Sep 2009 – Jul 2012 · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

• Launched Travelocity India online hotel portal. This was a new business for Travelocity and the product started adding significant revenues to the company’s global hotel business immediately after the launch.
• Developed and implemented architectural solutions that enabled the company's products to scale seamlessly and handle increased traffic volumes.
• Designed and optimized system infrastructure to handle high traffic and peak loads, resulting in improved system performance and reduced downtime.
• Led the development of microservices architecture and containerization of services to improve scalability, availability, and deployment efficiency.
• Successfully managed several large-scale projects, including planning, risk management, and stakeholder communication, and delivered projects on time and within budget.
• Mentored and coached team members on best practices for developing and scaling applications, resulting in improved performance and quality of deliverables.

Sep 2007 – Sep 2009 · 2 yrs · Gurugram, Haryana, India · On-site

• Travelguru is one of the earliest online travel portals in India, focused on hotels, and had a large leadership position in the online hotel booking segment.
• My primary responsibility was product and technology. Focused on driving ROI-based product and technology development decisions.
• Successfully recruited and hired top talent for critical roles in the organization, resulting in a highly skilled and productive team.
• Established regular communication channels with stakeholders, including regular meetings, status updates, and progress reports, resulting in increased transparency and visibility into technology projects and initiatives.
• Implemented project management tools and processes that provided stakeholders with real-time visibility into project status and progress, resulting in increased trust and confidence in technology initiatives.
• Fostered a positive team culture by promoting open communication, collaboration, and a focus on shared goals and objectives.
• Implemented performance management tools and processes to track employee performance and provide regular feedback, resulting in increased employee engagement and retention.
• Demonstrated experience in implementing Agile methodologies and DevOps practices to improve software development and delivery.
• Part of due-diligence teams during the travelguru.com acquisition
• Successfully scaled technology systems to accommodate rapid business growth, resulting in increased efficiency and productivity.

Mar 2007 – Sep 2007 · 6 mos · Chandigarh, India · On-site

• Fidelity National Information Services, Inc. (NYSE:FIS) is a leading provider of core processing for financial institutions; card issuer and transaction processing, and related information products and outsourcing.
• Managed delivery for a client that provided hosted workforce management solutions. I was responsible for estimating, designing, developing, client interaction and documenting different modules.
• Volunteered and led an automation project to automate builds and deployment for a client project which later got approval to be used across all projects in the organisation.
• Led regular team code review sessions, providing constructive feedback to team members and fostering a culture of continuous improvement.
• Created and maintained a knowledge base or training program to support team members' professional development, providing opportunities to learn new technologies and improve their skills
• Developed proficiency in Java frameworks such as Spring, Hibernate, and Struts, and their integration with XML technologies.
• Successfully mentored and coached team members to improve their technical skills and overall performance, resulting in increased productivity
• Developed and implemented coding standards and best practices, ensuring that all code written by team members adheres to quality standards and is easily maintainable.
• Led and facilitated client meetings and workshops to gather and document requirements, ensuring that all stakeholders are aligned and expectations are met.