Shivika Gupta

Product Manager

Singapore, Singapore, Singapore13 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Led PnL for MakeMyTrip Gift Cards.
  • Spearheaded hyperlocal business model in 44 cities.
  • Awarded for outstanding sales contributions at Vodafone.
Stackforce AI infers this person is a Product Manager with expertise in E-commerce and Telecommunications.

Contact

Skills

Core Skills

Product ManagementMarketingBusiness DevelopmentSales Management

Other Skills

3GBusiness AnalysisBusiness Process ImprovementCRMCampaignsDemand GenerationE-commerceECNA CERTIFIEDGTM PlanningGoogle AdsManaged ServicesMarket ResearchMicrosoft ExcelMicrosoft OfficeOperational Roll-out

Experience

Grab

2 roles

Lead Product Manager

Promoted

Sep 2023Present · 2 yrs 6 mos · Singapore

Product Management

Senior Product Manager

Mar 2022Sep 2023 · 1 yr 6 mos · Singapore

Product ManagementE-commerce

Makemytrip

Product Manager - Adtech

Jul 2020Feb 2022 · 1 yr 7 mos

Product Management

Makemytrip.com

2 roles

Lead- Category Marketing - Holidays, Visa and Cruises

Mar 2019Jun 2020 · 1 yr 3 mos

Product Manager- MMT Prepaid Cards

Sep 2016Feb 2019 · 2 yrs 5 mos

  • Leading complete PnL and Product Management for MakeMyTrip Gift Cards Line of business (B2C)
  • Demand generation- Developed the GTM strategy and the marketing programs that drive demand for product.
  • Marketing- Developed best commercial practices for brand portfolio regarding innovation, positioning, product, placement, price, media, packaging and promotion.
  • Launched 360 campaigns for driving awareness and purchase consideration amongst customers, including celebrity endorsed campaigns and print activations.
  • Delivered growth through targeted marketing including conceptualization, media planning and execution of Brand Campaigns and Performance Marketing Campaigns – search, display and CRM.
  • Managing the Product Website & App (funnel) for optimization of customer journey, traffic and conversions.
  • New Product Development- Plan the development and launch of new products features with complete design/ UI ownership and manage the cross-functional implementation of the plan.
Product ManagementMarketing

Askmebazaar

Senior Category Manager

Jan 2016Sep 2016 · 8 mos · New Delhi Area, India

  • Responsible for complete PnL and growth of the category – Lifestyle with revenue of 2.5cr per month.
  • Spearheading the launch of 4 wheelers category with end to end responsibility of sourcing, GTM and building operational scale in the country.
  • Pricing- Responsible for developing right pricing policy for products and acquiring customers through strategic discounting to drive portfolio mix.
  • Merchandising- Enhancing end to end customer experience for the category, ensuring a rich catalogue with strategies to showcase right products for consumer, identifying opportunities for cross selling and up selling and facilitating ease of navigation and purchase.
  • Marketing & Promotions- Responsible for creating promotions to drive revenue, identifying best channels and ROI initiatives to build awareness and encourage customer conversions across digital and non-digital platforms.
  • Special projects- Lead Spoc for driving hyper local business model for group category (Lifestyle) in 44 cities
  • GTM planning, operational roll-out and building scale in 44 cities for hyperlocal (Next Day Delivery)for categories – Automobile Accessories/Mom& Baby/Cosmetics / Health & Fitness/ Stationery & Office supplies/Gift cards.

Vodafone india

2 roles

Area Sales Manager

Promoted

Jun 2015Jan 2016 · 7 mos

  • Managing prepaid business for Vodafone with annual revenue of 2.5 cr, a team of 9 Channel Managers and 40 Channel Partners- responsible for driving both Customer Market Share and Revenue Market Share.
  • End to end Sales Planning, Forecasting and Resource Optimization, laying operating strategies and go-to-market plan for driving product penetration, devising trade schemes/incentives, trade engagement activities and alternate channel utilization.
  • Responsible to appointment, training and performance management of Channel Managers, Sales Representatives and Channel FOS.
  • Achievements –
  • Awarded Best ASM – DATA Samarat for highest contribution in 2G data tertiary growth over 2 months – Aug’15
  • Awarded Megastar Award – for outstanding contribution to growth of business in the territory for Q2 – JAS’15

Management Trainee - Discover Program

Jun 2014Jun 2015 · 1 yr

  • Stint 1 - Channel Sales Manager- Consumer Business ( 4 months)
  • Managing territory sales for prepaid category - Voice & Data, responsible for driving both Customer Market Share and Revenue Market Share.
  • New customer acquisitions, Revenue management and subscriber base growth
  • Sales Planning, devising trade schemes and trade engagement activities.
  • Stint 2 – Key Account Manager ( SME) - Vodafone Business Services ( 4 months)
  • Managing corporate sales of Fixed Line and Mobility (voice and data) business solutions for SME customers.
  • New business development through Consultative selling with complete Account Management.
  • Hunting new accounts through active business prospecting and farming activities on existing clients for higher revenue realization from the accounts.
  • Stint 3 – Marketing Project ( 2 months)
  • Improve penetration of data services in postpaid – New acquisitions and existing subscriber base.
  • Primary research across touch points to study consumer behavior driving brand preferences.
  • Conducted a Market Potential and opportunity estimation on subscriber base and acquisition trends.
  • Devised a market entry strategy for tapping alternate SIM opportunity from high ARPU corporate customers.
  • Conceptualized a New Product (Bundled SIM) and devised service base model for capturing additional share of wallet on data from competition customers.
Sales Management

Ericsson

Engineer -Network Consulting

Jun 2010Apr 2012 · 1 yr 10 mos · Gurgaon, India

  • Functional Role- 2G/3G transmission Network Design, Planning and optimizaton for telecom Operators.
  • Responsible for the performance management for entire 2G/3G Network, transmission domain for North Central Circles for Bharti Airtel
  • Conducted end to end design and performance audit of Microwave links for Transport Networks.

Education

Symbiosis Centre For Management & Human Resource Development

Master of Business Administration (MBA)

Jan 2012Jan 2014

Guru Gobind Singh Indraprastha University

Bachelor's degree — Electronics and Communications Engineering

Jan 2006Jan 2010

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