Oct 2022 – Sep 2024 · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

• Led the Data Life Cycle Platform team of 11 members, managing customer data protection and security requirements through SLA configurations.
• Drove initiatives that led to the successful IPO of Rubrik in April 2024 by ensuring customer adoption of SaaS solutions, influencing 5k customers to migrate their 70k active SLAs within 6 months.
• Spearheaded technical initiatives to refactor legacy on-premises solutions to shared SaaS solutions, reducing the team’s operational burden by 80%.
• Collaborated with technical counterparts to reduce new tenant onboarding time from 3 months to under 1 month by redesigning the component with layered architecture, consolidating APIs, and improving testing infrastructure.
• Participated in interview processes, grooming a team of 11 engineers and promoting a senior engineer to a staff engineer.

Jun 2020 – Sep 2022 · 2 yrs 3 mos · Bangalore Urban, Karnataka, India · Hybrid

• I lead a high-performance team of 14 members responsible for automating operations for Amazon's offline physical stores in the retail space. Our main focus is on reducing product shrinkage through the effective use of tools and processes. This involves managing inventory for millions of customer transactions by reducing costs and maximizing operator efficiency.
• Led the team in conceptualizing and implementing the Centralized Reporting Platform, a custom solution for Tableau BI. I worked closely with partners and other tech teams to ensure timely delivery within 8 months. The solution resulted in annual cost savings of 1.77 million dollars.
• Grew the team members to the next level by providing them with the right opportunities for business and tech enhancement projects.
• Successful in leading the team to deliver all external committed projects that enabled Amazon to enter new business and markets such as the Fashion/Style categories, as well as facilitating the global launch of new stores across NA, EU, and Australia.
• Efficiently managed programs and OE load. Initiated a campaign to reduce Android app crashes from 500 to under 50 per month.

Aug 2017 – Jun 2020 · 2 yrs 10 mos · Bengaluru, Karnataka, India · On-site

• Managed a team of 26 engineers to deliver tech platforms like Driver Earnings and Marketplace Signals for OLA's ride-sharing business.
• Spearheaded initiatives such as real-time driver status and rewards platform migration, which directly led to a 10% revenue increase.
• Scaled platforms for international launches in London, Australia, and New Zealand, with 2 million daily ride bookings.

Apr 2015 – Aug 2017 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

• Led a top-performing team to build one of India's largest API marketplaces, enhancing Snapdeal's eCommerce leadership with nearly $50 million in revenue and over 300,000 sellers.
• Directed the development of key systems, including Authentication and Authorization, Messaging Platform, and Query Management System, driving advancements in security, communication, and data management.
• Engineered applications and systems to support a massive user base 300k, handle 10 million API hits, and process 1 billion product transactions daily.

Jan 2012 – Apr 2015 · 3 yrs 3 mos

• Conceptualize, create and implement Network Storage Performance trouble shooting software application. Design the application to scale, ease of use and extensible as a plugin. Provide hooks to data analysis and custom profiling.

Jul 2007 – Feb 2012 · 4 yrs 7 mos

• Technical Lead with the AutoSupport team, responsible for design and development of tools(suite) that provide mission-critical, device configuration and analysis information. Mainly, on the middle ware and the backend components.