Lester Lam

CEO

San Clemente, California, United States36 yrs 10 mos experience
Highly StableAI Enabled

Key Highlights

  • Led digital transformation for Fortune 100 clients.
  • Built high-performing consulting teams across multiple regions.
  • Expert in aligning business and IT operations.
Stackforce AI infers this person is a leader in Digital Transformation and Consulting for Fortune 100 enterprises.

Contact

Skills

Core Skills

Business TransformationStrategy ConsultingDigital SolutioningPre-sales StrategyDigital StrategyOrganizational Change ManagementDigital TransformationManagement Consulting

Other Skills

AIAgile TransformationAnalysisAnalyticsBusiness AnalysisBusiness DevelopmentBusiness IntelligenceBusiness ProcessBusiness Process DesignBusiness Process ImprovementBusiness Process Re-engineeringBusiness StrategyCPGCRMChange Management

About

Lester is the global leader of the consulting organization at HCLTech. His team specializes in the intersection of business and technology, delivering ROI for Fortune 100 clients. Technology holds many exciting promises for productivity, efficiency and growth. While technology offers vast potential for productivity, efficiency and growth, realizing that potential requires close collaboration with clients, helping them identify opportunities and align with their customers’ needs. The team enables organizations to maximize the benefits of transforming operating models, modernizing technology platforms, leveraging emerging technologies like GenAI and aligning business and IT operations to support a product-centric enterprise. The HCLTech consulting team brings strategy and advisory consulting, experience transformation, and deep value stream transformation to drive the transformation that delivers free cash flow for our clients. Before HCLTech, Lester was Vice President and Global Leader for Cognizant Digital Works Strategy Consulting. As one of the founders of Cognizant Digital Works, he built his team to lead their clients to “be digital.” His team operated at the intersection of strategy, experience design, digital technology and deep vertical expertise. It focused on building innovative, successful digital solutions. They did this using a managed innovation methodology called The Accelerator. These solutions spanned commerce, marketing, enterprise collaboration and digitizing processes and operations. Lester and his colleagues built Cognizant Digital Works as the sole partner that his clients needed to help them across their digital journey; they helped strategize, design, build, deploy and operate their digital solutions. Prior to Cognizant, Lester was the partner leading digital transformation for Infosys Limited in the management consulting services practice.

Experience

Hcl technologies

Executive Vice President and Global Leader for Consulting

Dec 2021Present · 4 yrs 3 mos

  • I lead our digital consulting business spanning Americas, Europe, and APAC. Our business is rapidly expanding across our core capabilities of business transformation, strategy and process consulting, experience strategy and design, organizational design and change, and agile transformation.
Business TransformationStrategy ConsultingProcess ConsultingExperience StrategyOrganizational DesignChange Management+1

Dxc technology

GLOBAL LEADER, DIGITAL SOLUTIONING AND AMERICAS SOLUTIONING

Mar 2019Dec 2021 · 2 yrs 9 mos · Tysons, VA

  • Lester is the global leader for Digital Solutioning at DXC and was brought in to establish global pre-sales organization for digital business driving transformation through leveraging modern technologies such as AI, ML, IoT, interactive and digital engineering; within first month on the job, appointed to turn around and fuel growth for Solutioning across the Americas. Ensure seamless digital client engagements by partnering with global sales organization.
  • Drove profitable and customer-centric solutions through developing and industrializing
  • digital solutioning strategy and operating model; utilized resources from multiple teams
  • across large, highly matrixed landscape.
  • Competitively positioned DXC and increased digital revenues by focusing the new
  • pre-sales organization on selling and delivering digital solutions to traditional clients;
  • amplified opportunities globally among existing client base with typically inaccessible
  • buyers.
  • Expedited response time, elevated solution quality and lowered cost of sales in the pursuit
  • cycle through redefining pre-sales organization’s role. Increased revenue generation
  • while minimizing operating expenses.
Digital SolutioningPre-sales OrganizationAIMLIoTDigital Engineering+2

Cognizant technology solutions

VP AND GLOBAL LEADER, STRATEGY CONSULTING

Nov 2013Mar 2019 · 5 yrs 4 mos · Greater Los Angeles Area

  • Recruited to co-build and oversee digital strategy management consulting practice
  • across North America, UK&I, continental Europe, India and the Middle East, ASEAN and
  • ANZ. Supported retail, consumer goods, life sciences, healthcare, insurance, media and
  • entertainment clients throughout their digital journey, from solution strategy and design
  • to build, deployment and operation.
  • Key leader supporting the growth of Digital Business to 40,000+ team members with revenue exceeding $3B.
  • Cultivated high-performing, multimillion-dollar strategy consulting business focused on
  • digital strategy, organizational change management and transformation management as
  • front line to business development for Digital Business division.
  • Built team that designed and executed Cognizant’s transformation from legacy work to
  • digital, pivoting the company’s go-to-market and revenue generation approach.
  • Orchestrated $1B in complex, multi-tower client engagements globally by recruiting senior
  • leaders, driving continuous development of digital delivery methodologies and creating
  • training approach and curriculum for digital practitioners.
  • Requested by the CEO within 2 months of joining Cognizant to take on a higher-level role
  • and develop digital business across the company.
  • Shaped and executed strategy to expand capabilities and pursued strategic acquisitions to
  • bolster skills and market access where organic growth was not possible; integrated new
  • skills into the portfolio including design thinking, human / social sciences and product
  • design and development through empathy.
Digital StrategyOrganizational Change ManagementTransformation ManagementBusiness DevelopmentDigital Delivery Methodologies

Infosys

PARTNER AND PRACTICE LEADER, DIGITAL TRANSFORMATION

Apr 2005Nov 2013 · 8 yrs 7 mos

  • Entrusted as partner of Management Consulting Services team leading retail, CPG and
  • logistics practice; concurrently headed North America and APAC Digital Transformation
  • team spanning RCL, manufacturing, energy and communications, financial services and
  • insurance sectors. Designed and delivered solutions to address business problems for
  • Fortune 100 clients across Asia, Australia, the Americas and UK, leveraging global delivery
  • model. Oversaw a global team of 200 with 15 direct reports.
  • Boosted digital transformation business 30% and increased footprint within key clients
  • such as Safeway / Albertsons, Limited Brands and Sears Holdings Inc. during early years of
  • e-commerce.
  • Promoted sales and execution excellence within nascent market across North America,
  • APAC and UK upon designing global template for digital transformation practice.
  • Ended tenure as lead partner for retail management consulting business with 150+
  • consultants producing $75M in revenue and as global leader for Digital Transformation
  • consulting practice with ~100 consultants generating $50M in revenue.
Digital TransformationManagement ConsultingRetailCPGLogisticsGlobal Delivery Model

Kurt salmon associates

Manager

Dec 1998Apr 2005 · 6 yrs 4 mos

Bose corporation

Manager

Apr 1994Dec 1998 · 4 yrs 8 mos

Circuit city stores, inc.

Advertising Lead

Jun 1989Apr 1994 · 4 yrs 10 mos

Education

USC Marshall School of Business

MBA — Technology

Jan 1996Jan 1998

California State Polytechnic University-Pomona

B.S. — Finance

Jan 1988Jan 1993

Bishop Amat

Jan 1984Jan 1988

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