Sep 2018 – Jul 2024 · 5 yrs 10 mos · Noida, Uttar Pradesh, India · Hybrid

• Staffing and Resource Management
• Analyzed and aligned resources as per skill with diverse account needs for 10+ clients.
• Handles the allocation and de-allocation of resources using R2D2 tool to ensure <5% bench.
• Validates requirements like demand, timelines, and career level and ensures coordination of panels for fulfilment through internal/external supply with appropriate fitment approval from the practice head.
• Forecasts billability by analyzing past trends and confirmation of requirements with the accounts.
• Fresher Management
• Seamlessly billed 800+ freshers right from getting them from the fresher pool, training as per Client requirements, shadow resource allocation and final deployment.
• Onboard new joiners as a manager, and their walk-through with company guidelines, processes, and assets.
• Created FAQ document to reduce 80% queries of the freshers and new joiners.
• Stakeholder Management
• Co-ordinates the resource deployment among clients, bench pool, external hiring, and cross BU teams.
• Handles Roll-off management, coordinates with the HR to minimize cost due to roll-off.
• Synergize stakeholder needs through strategic analysis and innovative problem-solving.
• Creates dashboards and publishes allocation data to leadership and demand supply tracker to accounts on weekly as well as monthly basis.
• Manage foreign to domestic movement for the resources getting rolled-off from onsite roles.
• Learning & Development
• Ensures Cards Foundation Training for all and top-up training as per industry requirements.
• Proactively leverage the wealth of knowledge and experience within the organization to cultivate and empower existing talent through expert mentorship and targeted training initiatives.
• Timesheet Management
• Manages timesheets for 300 employees by continuous monitoring and follow-up with the right POC.
• Reduced the timesheet approval time remarkably from 10 hours to 2 hours/week through automation.