Benjamin Morrissey — Business Development Manager
Account Manager that helps SMB & enterprise level merchants grow their business through proactive consultation. My passion is directly linked to my work: Entrepreneurship. From the merchant’s perspective, ecommerce in its simplest form is about increasing customer acquisition and preventing churn. However, it’s the intricacies behind each brand’s growth solutions to this that fuels my soul. From the customer journey and ease of payment, to the deepest levels of scalable engagement with the customer, no journey is ever the same.
Stackforce AI infers this person is a Customer Success Manager in the eCommerce SaaS industry.
Location: Kingston, Ontario, Canada
Experience: 10 yrs
Career Highlights
- Proven track record in merchant success and account management.
- Strong background in customer acquisition and retention strategies.
- Passionate about enhancing customer journeys in eCommerce.
Work Experience
Skio
Manager of Merchant Success (6 mos)
Merchant Success Team Lead (1 yr 7 mos)
Merchant Success Manager (2 yrs)
Chord Commerce
Merchant Success Manager (4 mos)
ReCharge Payments
Strategic Account Manager (2 yrs 3 mos)
Customer Experience Manager (7 mos)
Customer Success Engineer (2 mos)
Shopify
Shopify Customer Success Guru (1 yr 7 mos)
Pilot PMR
Public Relations Intern (3 mos)
Synergistic Communications
Co Founder (7 mos)
Bereaved Families of Ontario Kingston Region
Board Member (11 mos)
Social Media Manager (11 mos)
Innovate Niagara
Intern (1 mo)
DFATD | MAECD
Press Clipper (5 mos)
Carleton University
Teaching Assistant (3 mos)
Tim Hortons
Store Front (2 yrs)
Education
Public Relations at Niagara College
Bachelor of Arts Honours (B.A.) with a concentration in Image at Carleton University