Mar 2023 – Nov 2023 · 8 mos · Bengaluru, Karnataka, India · Hybrid

Apr 2022 – Mar 2023 · 11 mos · Bengaluru, Karnataka, India · Remote

Oct 2021 – Mar 2022 · 5 mos · Bengaluru, Karnataka, India · Remote

Jul 2021 – Oct 2021 · 3 mos · Bengaluru, Karnataka, India · Remote

Mar 2021 – Jun 2021 · 3 mos · Bengaluru, Karnataka, India · Remote

Dec 2018 – Dec 2020 · 2 yrs · Singapore

May 2018 – Nov 2018 · 6 mos · Singapore

• Being the main point of contact for general HR enquiries from both internal and external customers
• Completing pre-employment checks for preferred candidates in a timely manner
• Maintaining candidate and client information
• Assisting the HR head with other generalist activities and projects as required
• Acting as point person for candidate inquiries
• Scheduling onsite and telephonic interviews
• Updating candidate status using ZOHO
• Managing logistics for recruiting process, including candidate and business communication
• Assessing job applicants and providing the right pool of candidates to the team
• Other ad-hoc administrative duties

Oct 2016 – Feb 2017 · 4 mos · Mumbai, Maharashtra, India

• Auditing calls and creating a list of common errors observed
• Collaborating with trainers to create training modules
• Conducting training on communication for new hires as well as recursive training for existing staff
• Coaching and upskilling new hires and existing associates on their written and verbal communication skills, soft skills, rapport building, telephone etiquette and monitoring their progress

Dec 2014 – Sep 2016 · 1 yr 9 mos · Mumbai, Maharashtra, India

• Roles & Responsibilities
• ● Selecting and presenting a pool of candidates for recruitment by the client
• ● Training the candidates on their communication skills for the hiring process
• ● Being the primary point of contact for the client
• ● Increasing the revenue growth by cross-selling
• ● Relationship Management with Key accounts
• ● Stakeholders Management
• ● Travelling to and attending recruiting events and conferences with the team
• Key Projects Managed
• Worked with one of India’s leading real estate companies, a firm among India’s top 5 conglomerates and Maharashtra’s real estate giant, among others.
• Was instrumental in the introduction of a new vertical (Client servicing)

Dec 2013 – Nov 2014 · 11 mos

• Vendor management
• Customer life-cycle management
• Documentation of processes and accounts
• Managing marketing collateral
• Key Projects Managed
• Worked with a leading radio station, television channels, one of India’s ‘Navratna’ companies, and southern railways.
• Initiated 'Brook Bond' for encouraging communication between departments
• Initiated a program for ‘inactive’ clients and was able to convert 30% to active

Jun 2013 – Nov 2013 · 5 mos

• Understanding business processes in the IT industry
• Gaining domain expertise
• Assisting with presentations and accounting
• Handling after-sales calls and supervising a team of Technicians

Jun 2012 – Jun 2012 · 0 mo · Bandra, Mumbai

• Worked on a Project - Budget and Budget Analysis of an ONGC Asset
• Studied Budgeting and Costing practises in ONGC Asset building
• Documented Findings and Suggestions