Pavni Gupta

Operations Associate

Kanpur Nagar, Uttar Pradesh, India6 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in Talent Intelligence and Client Relations
Proven track record in managing cross-functional teams
Skilled in full-cycle recruiting across multiple domains

Stackforce AI infers this person is a SaaS Talent Intelligence Manager with extensive experience in client relations and recruiting.

Contact

pgupta@eightfold.ai LinkedIn

Skills

Core Skills

Talent IntelligenceProject ManagementClient RelationsReporting & Analysis

Other Skills

CommunicationContract RecruitmentCross-team CollaborationCustomer EngagementCustomer ExperienceCustomer SatisfactionCustomer ServiceCustomer SupportIT RecruitmentLeadershipManagementMicrosoft ExcelMicrosoft OfficeMicrosoft PowerPointMicrosoft Word

About

Hi, I am a Talent Intelligence Manager at Eightfold.ai, working in a client facing role in a team of 13 members, I am responsible for helping our clients build their Job Architectures with the leading industry skills according to Market insights. I also work with cross functional teams to ensure smooth implementation of client requirements as well as calibrating the AI linked to the Eightfold Talent Exchange platform as well as managing and working with a team of 5 sourcers working offsite and ensuring client satisfaction. I am a vivid reader and enjoy listening to music in my free time. I have experience as a Technical Recruiter with experience in Recruiting. I have worked in various domains which include, Software Development and BFSI domain. Skilled in Full Cycle Sourcing including recruiting, scheduling, screening, interviewing, and placing individuals as per their skills, qualifications and interests into various organisations. Proficient at managing responsibilities in a high-volume atmosphere. Good relationship building & interpersonal skill; strong analytical, problem solving & organisational abilities coupled with a detail-oriented and systematic approach

Experience

Eightfold

5 roles

Manager, Talent Intelligence

Promoted

Aug 2023 – Present · 2 yrs 7 mos · Noida, Uttar Pradesh, India

Working as a Talent Intelligence Manager, my responsibilities include:
Helping our clients build their Job Architectures with the leading industry skills according to Market insights.
Working with cross functional teams to ensure smooth implementation of client requirements
Calibrating client roles and working on the Eightfold Job Intelligence Engine for client jobs.
Managing Client Accounts: Working and engaging with clients based in different time zones for productivity and Client Satisfaction. Maintaining Client Relations and ensuring smooth service delivery and Platform Experience.
Calibration of the Eightfold Talent Exchange Platform according to client Job Openings.
Managing and Leading a team of 5 Internal sourcers working on EF Client Sourcing Support to ensure client satisfaction as well as smooth service to the clients using our product.

Client RelationsCustomer SatisfactionService Delivery ManagementTeam ManagementCustomer ExperienceCustomer Engagement+7

Job Intelligence Analyst Lead

Aug 2022 – Aug 2023 · 1 yr · Noida, Uttar Pradesh, India

Working as a Job Intelligence Analyst Lead, my responsibilities include:
Calibrating client roles and working on the Job Intelligence Engine for client jobs.
Managing Client Accounts: Working and engaging with clients based in different time zones for productivity and Client Satisfaction. Maintaining Client Relations and ensuring smooth service delivery and Platform Experience.
Calibration of the Eightfold Talent Exchange Platform according to client Job Openings.
Managing and Leading a team of 5 Internal sourcers working on EF Client Sourcing Support to ensure client satisfaction as well as smooth service to the clients using our product. I am also mentoring and Leading a team of 7 internal sourcers each working with internal recruiters on positions from US, India and EMEA.

Client RelationsCustomer SatisfactionReporting & AnalysisService Delivery ManagementOral CommunicationRelationship Development

Job Intelligence Analyst

Promoted

Feb 2022 – Aug 2022 · 6 mos · Noida, Uttar Pradesh, India

Working as a Job Intelligence Analyst, my responsibilities include:
Calibrating client roles and working on the Job Intelligence Engine for client jobs.
Managing Client Accounts: Working and engaging with clients based in different time zones for productivity and Client Satisfaction. Maintaining Client Relations and ensuring smooth service delivery and Platform Experience.
Calibration of the Eightfold Talent Exchange Platform according to client Job Openings.
Managing and Leading a team of 5 Internal sourcers working on EF Client roles to ensure client satisfaction as well as smooth service to the clients using our product. I am also mentoring, training and working with a team of 7 internal sourcers each working with internal recruiters on positions from US and EMEA.

Client RelationsCustomer SatisfactionReporting & AnalysisOral CommunicationRelationship Development

Customer Success Executive

Jun 2021 – Mar 2022 · 9 mos · Noida, Uttar Pradesh, India

Working as a Customer Support Specialist, my responsibilities include:
Managing Client Accounts: Working and engaging with clients based in different time zones for productivity and Client Satisfaction. Maintaining Client Relations and ensuring smooth service delivery and Platform Experience.
Calibration of the Eightfold Talent Exchange Platform according to client Job Openings.
Managing and Leading a team of 5 Internal sourcers working on EF Client roles to ensure client satisfaction as well as smooth service to the clients using our product. I am also mentoring, training and working with a team of 7 internal sourcers each working with internal recruiters on positions from US and EMEA.

Client RelationsOral Communication

Talent Acquisition Specialist

Jul 2020 – Jun 2021 · 11 mos · Noida, Uttar Pradesh, India

Working as a Talent Acquisition Specialist, my responsibilities include:
Calibration of the Eightfold Talent Exchange Platform according to client Job Openings.
Managing and Leading a team of 5 third party off-site recruiters, to ensure client satisfaction as well as smooth service to the clients using our product
Client Engagement: Working and engaging with clients based in different time zones for smooth productivity and Client Satisfaction

Oral Communication

Iplace

Healthcare and Technical Recruiter

Sep 2019 – Jun 2020 · 9 mos · Pune/Pimpri-Chinchwad Area

As an international recruiter, I conduct in-depth technical and non-technical interviews for positions in Fortune 500 high-tech corporations nationwide. Source candidates using various Internet-based sourcing techniques: job boards, web crawlers, search engines, social networking tools, university alumni sites, blogs, local organizations websites, discussion groups, and public and proprietary resume databases.
Full life-cycle recruiting experience - understanding the job order, sourcing the right candidate, handling negotiations, and closing deals.
Conduct professional assessment and verification for skills, experience, availability, compensation requirements and willingness to travel/relocate and overall suitability for the position. Perform all due-diligence steps including background screening and reference checking to mitigate fulfillment risks.
Work on various technical requirements and conduct primary sourcing and requirement-specific technical and non-technical screenings. Sample job orders worked on: JAVA, .NET, ORACLE, CRM, SQL, PL/SQL, PeopleSoft, SharePoint, SDET Quality Analysis, Data Warehouse Architecture, Network Engineering, Software Engineering, etc.
Work on non-technical requirements like Project Management, Business Development Management, Business Analysis, Project Coordination, Process Development, etc.
Thorough knowledge of recruiting process from sourcing to recruiting for different employment statuses like W2, Corp-to-Corp, 1099 and for U.S. Citizens, GC, H1B, TN-1, and EAD holders.
Hands-on experience with Applicant Tracking Systems (ATS) like Jobdiva, and CATS.
Prepare submittal documents and relevant documents as necessary for each shortlisted candidate and schedule interviews.
Communicate with candidates throughout the hiring process.
Maintain daily and weekly client reports.

Oral Communication