Nancy Singh

Operations Associate

India5 yrs 11 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Expert in managing freelance platforms and client relations.
Proven track record in project management and team leadership.
Skilled in optimizing workflows for enhanced user experience.

Stackforce AI infers this person is a Project Management Specialist in the Freelance Marketplace industry.

Contact

Skills

Core Skills

Project ManagementTechnical RecruitingBusiness Development

Other Skills

Budget ManagementBusiness StrategyClient RelationsCustomer Relationship Management (CRM)Customer ServiceOperations ManagementPerformance Metrics AnalysisQuality AssuranceQuality ControlTeam CoordinationTeam Management

About

I work with Entrepreneurs, Founders, Product Managers, Marketing Managers to Hire Skilled Freelancers for Web Development, Data Analytics, Fullstack Development, Digital Marketing, Content Writing, Graphics, and lot more. Truelancer has more than 1 Million Skilled Freelancers from 132 Countries with 2000+ different skills. Connect with me to discuss your requirement.

Experience

Truelancer.com

3 roles

Operations Manager

Jun 2023 – Present · 2 yrs 9 mos · New Delhi, Delhi, India · On-site

An operations manager, my role to oversees the smooth functioning of the platform, ensuring efficient processes for both freelancers and clients. Their responsibilities include managing new joinees, maintaining quality control, optimizing workflows, handling customer service, and ensuring secure payment systems. They also analyze performance metrics to improve service delivery and implement strategies to enhance user experience, fostering a reliable and productive environment for all users.

Operations ManagementQuality ControlCustomer ServicePerformance Metrics AnalysisProject ManagementTechnical Recruiting

Senior Project Consultant

Promoted

Apr 2021 – Apr 2023 · 2 yrs

My role here is to manage team projects and related specific activities within given constraints of time, budget and quality. Ensure scope, schedule and costs are reasonable and achievable. Allocate work among team members and provide guidance regularly.

Project ManagementTeam ManagementBudget ManagementQuality AssuranceBusiness Development

Project Consultant

Jan 2020 – Mar 2021 · 1 yr 2 mos

Truelancer is a Global Freelance Marketplace, Network of 600,000+ Freelance Professionals.
Businesses can HIRE Freelancers/Contractors anytime to Scale their Business and get the work done quickly.
My role here is to manage projects and related specific activities within given constraints of time, budget and quality. Ensure scope, schedule and costs are reasonable and achievable. Allocate work among team members and provide guidance regularly.

Project ManagementTeam CoordinationBudget Management