Viji Muralidharan

Digital Marketing Specialist

Tamil Nadu, India15 yrs 7 mos experience

Key Highlights

Over 10 years of experience in customer service.
Expert in managing logistics for global events.
Proficient in lead generation and CRM management.

Stackforce AI infers this person is a Customer Service and Sales Management professional in the Aviation and SaaS industries.

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Skills

Core Skills

Customer ServiceSales Management

Other Skills

CRM ManagementEvent ManagementInbound Lead GenerationLead GenerationLogistics ManagementOutside SalesSales ProcessesSocial Media MarketingTeam LeadershipTeamworkVendor Coordination

About

A Professional with over 10 years of experience in customer service domain in the aviation Industry. Seeking a position with diversity and an opportunity for career advancement that will utilize my education and experience to assure a successful transition.

Experience

Clarifai

Marketing Event Specilalist and Lead Development Representative

Mar 2023 – Present · 3 yrs · Chennai, Tamil Nadu, India

Event & Marketing Operations:
Manage end-to-end logistics for global events: applications, sponsorships, booth setup, and exhibitor portal coordination.
Handle show services including electric, furniture, carpet, internet, and shipping through vendors like Freeman, Fern, etc.
Coordinate vendor orders for printed assets, banners, signage, and giveaways.
Oversee travel arrangements, team coordination, and onsite support during events.
Create and schedule event-specific social media posts and marketing updates.
Maintain post-event workflows: lead uploads, Salesforce assignment, SLAs, follow-ups, and ROI reports.
Lead Development:
Identify, qualify, and assign leads across regions.
Conduct prospect research using Apollo.io, ZoomInfo, Crunchbase, Sales Navigator.
Maintain CRM hygiene and ensure data accuracy in Salesforce.