Abhinav Naveen — Associate Consultant
Senior Product Consultant with over 6.2 years of professional experience in Product Support, Technical Consulting, and Client Relationship Management. Skilled in delivering seamless technical solutions and ensuring customer satisfaction through proactive problem-solving and cross-functional collaboration. Proficient in SQL, PL/SQL, Salesforce, and ServiceNow, with a proven ability to translate complex technical issues into clear, actionable solutions. Adept at driving process improvements, supporting enterprise applications, and collaborating with development and product teams to enhance system performance and customer experience. Passionate about building long-term client relationships, optimizing support workflows. Core Competencies: • Product & Technical Support • SQL / PL/SQL Development • Salesforce Administration/ Dashboards • ServiceNow Case Management • Client Relationship Management • Root Cause Analysis & Troubleshooting • Cross-Functional Collaboration • Process Optimization
Stackforce AI infers this person is a SaaS Product Support Specialist with strong technical consulting capabilities.
Location: New Delhi, Delhi, India
Experience: 7 yrs 3 mos
Career Highlights
- Over 6 years of experience in Product Support and Technical Consulting.
- Proficient in SQL, PL/SQL, Salesforce, and ServiceNow.
- Strong focus on customer satisfaction and process optimization.
Work Experience
insightsoftware
Senior Support Specialist (11 mos)
Technical Support Engineer (1 yr 10 mos)
Innovya Technologies
Technical Consultant (11 mos)
Capgemini
Associate Consultant (10 mos)
Associate Consultant (10 mos)
Software Engineer (2 yrs)
Internshala
internshala student partner (9 mos)
Education
Bachelor of Technology - BTech at Poornima College of Engineering