Feb 2024 – Present · 2 yrs 1 mo

• HR Process Optimization:
• Procedure Development: Design and implement HR processes that streamline daily operations and improve efficiency.
• System Integration: Leverage HR technology and systems to automate and enhance HR functions
• HR Projects and Initiatives:
• Project Management: Lead and participate in various HR projects aimed at improving overall HR function and employee experience.
• Change Management: Support organizational change initiatives, ensuring smooth transitions and minimal disruption to operations.
• Employee Relations:**
• Conflict Resolution: Act as a mediator in workplace conflicts and provide guidance to resolve issues amicably.
• Policy Communication: Clearly communicate company policies and changes to ensure employee understanding and adherence.
• Benefits Administration:
• Plan Coordination: Oversee employee benefits programs, including health insurance, retirement plans, and other perk offerings.
• Vendor Management: Manage relationships with benefit providers to ensure high-quality, cost-effective services.
• Payroll Management:
• Employee Support: Provide support to employees regarding payroll inquiries and ensure understanding of payroll processes.
• Employee Engagement:
• Engagement Initiatives: Design and implement initiatives to enhance employee engagement, satisfaction, and retention.
• Feedback Systems: Develop and manage systems for collecting and acting on employee feedback.

Mar 2023 – Feb 2024 · 11 mos

• As a HR Service Centre Representative I support the employee lifecycle processes as part of the PeopleOperation team focused on optimising, globalising, and taking new employee services higher up thePeople services value chain.
• Leverage Workday and ServiceNow to perform transactions, support employees, and internal client
• Document, maintain and communicate core HR processes to users and partners
• Data entry into Workday for new hires, terms, and other core people processes
• Driving core business processes through the systems
• Provide operational support to employees and internal partners on Benefits, Compensation, HRPolicies, Background Checks, HR Systems (Workday, Greenhouse, ServiceNow), and Mobility andImmigration
• Maintain confidentiality of core HR data and projects
• Providing new team members with training and assistance
• Support the core on-boarding and termination administration globally

Jun 2021 – Feb 2024 · 2 yrs 8 mos

• Responsibilites:
• I am currently working as a Talent guide | Recruitment coordinator at Twilio Global. I have total of 2 years of experience in Talent Acquisition & MBA in Human resource from Bengaluru university.
• I coordinate and conducting hiring events, batchday, EIC drive and recruitment drives globally through Greenhouse ATS, Zoom video conferencing tool, G-Suite & offline.
• I create and deliver exceptional candidate experiences to ensure top notch service for all your stakeholders and our candidates at all times.
• I collaborate with hiring managers, interviewers & Talent partners to schedule all aspects of the recruiting process: phone screens, onsite interviews, interview debrief meetings, Zoom/google meet Face to Face interviews, tests, and any other ad-hoc admin tasks.
• I source across tech functions through different methods utilising tools such Linked-in recruiter, Github, Stack overflow, Naukri etc.
• I design and implement internal campaigns and events[employee wellness/fun activities/employee connect programmers, culture campaigns , contests] to keep the team engaged and bring our living breathing core values to life.