Dec 2023 – Jun 2024 · 6 mos · Toronto, Ontario, Canada · On-site

• Managed ticket requests on Service Now for contractors and customers, ensuring timely resolution.
• Conducted regular security alarm checks to maintain a safe work environment.
• Handled package deliveries for Microsoft, Compass, and contractors, demonstrating strong organizational skills.
• Provided client escort services as needed, showcasing excellent customer service and communication skills.

Feb 2023 – Jan 2024 · 11 mos · Windsor, Ontario, Canada · On-site

• Analyzed data to identify patterns and root causes, investigating financial and physical shrink instances effectively.
• Formulated strategies, including aggressive hospitality techniques and inventory audits, to proactively mitigate financial loss.
• Achieved an impressive 85% loss prevention rate, resulting in monthly savings of approximately $5000, while investigating and communicating shrink cases to Store Leadership and Market Loss Prevention Manager.

Feb 2022 – Aug 2022 · 6 mos

• data analysis with the help of tools like kibana, in built features.
• contest prediction for clients like Microsoft, TCS, SBI etc
• presales of the technical product like codejudge, speedhire
• bridging between sales and client to give technical product demo
• was successfully able to convert 85% of new clients by giving technical demo about the platform like codejudge and speedhire.
• did competitor analysis and suggested for improvement in our product.
• Collaborated with major clients (Microsoft, TCS, SBI) to estimate registration numbers for hackathons and
• contests, leveraging historical data and trends for accurate projections.
• Conducted technical product demos for clients, facilitating effective communication of complex features

Sep 2021 – Feb 2022 · 5 mos · Delhi, India · Hybrid

• Working on AEM ( Adobe Experience Manager) where I used to test 20+ Unilever sites like Magnum, Knorr, Rexona, dove for 10+ regions like USA, Canada, UK, Germany etc.
• implemented changes to Production once the testing phase was working good.
• Proficiently performed CRUD operations on the AEM platform, ensuring seamless content management and
• updates.
• Designed and developed new components, templates, and web pages to enhance the user experience and maintain a modern digital presence.

Apr 2021 – Aug 2022 · 1 yr 4 mos

• Certified Cuemath Teacher Partner (CTP) specializing in App Development, Python Development, and Game Development.
• Mentored 15+ students from USA, UK, UAE, and Sweden, adapting teaching methods to individual learning styles.
• Demonstrated expertise in curriculum delivery and achieved successful student outcomes.

Jul 2020 – Jul 2021 · 1 yr · Delhi, India

• Initiated IEEE IAS & Sensors Jt. Society at MAIT with 10+ students to promote awareness of cutting-edge technical tools and emerging technologies.
• Mentored teams across departments, including Content Writing, Website Development, Social Media Coordination, and Graphic Design.
• Successfully organized and hosted events with 200+ participants, fostering technical and management skills while expanding knowledge in the field

Apr 2020 – May 2020 · 1 mo

• Intern as Digital Marketing Intern in Glinks International wherein I explored how to increase the reach of the company through Digital Marketing

Jul 2018 – Apr 2019 · 9 mos · New Delhi Area, India

• I have worked as human resource manager where I was required to select the interns for the required work of the NGO

Jan 2018 – Jun 2018 · 5 mos · New Delhi Area, India

• I had done online marketing as well as promotions in my college through posters. Also i had learned a lot through this team.

Jul 2017 – Sep 2021 · 4 yrs 2 mos · India · On-site

• Led and managed teams across multiple departments, including Social Media, HR, Graphic Designing, Web Development, and Business Development.
• Mentored and directed 20+ interns, aligning their work with the company's mission.
• Successfully transitioned the company from offline to online, enhancing digital presence through social media and website development.