Ronil Rodrigues — Product Engineer

Integration Developer | Marathon Runner As an Electronics and Telecommunications (EXTC) engineer with a deep passion for computer programming and a dedication to long-distance running, I thrive at the intersection of technology and problem-solving. My career began as a Business System Analyst before transitioning into a Programmer Analyst, where I specialized in developing cutting-edge cloud contact center solutions to enhance customer service experiences. I have now completed my Master's in Cloud Computing from Newcastle University, further solidifying my expertise in cloud infrastructure, automation, and DevOps. Currently, I work as an Integration Developer for a leading recruiting platform, where I architect seamless integrations between HCM systems (Workday, Oracle, SuccessFactors) and SmartRecruiters' ATS, automating workflows to optimize talent acquisition. Technical Expertise & Certifications ☁️ Multi-Cloud Proficient: GCP: Dialogflow CX, Cloud Functions, CCAI, App Engine, IAM (18 Google Cloud Skill Boost badges, Google Dialogflow CX Trainer) Azure: AZ-104, AZ-204, AZ-500, AZ-900, AI-900, SC-900, DP-900, DP-203, MS-900, PL-900, AZ-305, AZ-400, AZ-102 AWS: AWS Certified Cloud Practitioner Oracle Cloud 🛠 DevOps & Automation: Kubernetes, Terraform, Docker, CI/CD 💻 Full-Stack Development: HTML, CSS, JavaScript, Node.js, Java, Python, Ruby, SQL 🤖 Workato Certified: Automation Pro 1, 2, 3 | Solution Consultant 🏃 Beyond Tech: Marathon runner (PB: 3:23 hrs) – blending discipline from running with a problem-solving mindset in tech. 🔗 Explore My Work: Blog: ronilrodrigues.hashnode.dev GitHub: github.com/ronil74 Let’s connect and innovate at the crossroads of cloud, DevOps, and automation!

Stackforce AI infers this person is a Cloud Integration Developer with expertise in HR Tech and Automation.

Location: Huddersfield, England, United Kingdom

Experience: 3 yrs 1 mo

Skills

Integration Development
Automation
Team Collaboration
Chatbot Development
Business Analysis

Career Highlights

Expert in cloud integration and automation solutions.
Proven track record in enhancing operational efficiency by 30%.
Strong background in chatbot development and deployment.

Work Experience

Cloudorizon

Junior Integration Engineer (1 yr 9 mos)

Sainsbury's

Service Analyst (9 mos)

Newcastle University

Student Course Representative + JobSoc employee (11 mos)

Cognizant

Programmer Analyst (5 mos)

Programmer Analyst Trainee (11 mos)

Career Break

Personal goal pursuit (3 mos)

Axis Bank

Business System Analyst (3 mos)

Bhaktivedanta Hospital & Research Institute

Intern (1 mo)

Education

Msc at Newcastle University

Bachelor of Engineering - BE at St. Francis Institute Of Technology

HSC at Vidyavardhani college of science ,vartak college

Ssc at Holy cross english high school

Ronil Rodrigues

Product Engineer

Huddersfield, England, United Kingdom3 yrs 1 mo experience

Most Likely To SwitchAI Enabled

Key Highlights

Expert in cloud integration and automation solutions.
Proven track record in enhancing operational efficiency by 30%.
Strong background in chatbot development and deployment.

Stackforce AI infers this person is a Cloud Integration Developer with expertise in HR Tech and Automation.

Contact

Skills

Core Skills

Integration DevelopmentAutomationTeam CollaborationChatbot DevelopmentBusiness Analysis

Other Skills

API DevelopmentAWS LambdaAgile & Waterfall MethodologiesAgile TestingAmazon CloudAmazon LexAmazon S3Amazon Web Services (AWS)Application SupportAzure DevOpsBusiness AnalyticsC (Programming Language)C++Cascading Style Sheets (CSS)ClickUp

About

Experience

3 yrs 1 mo

Total Experience

1 yr 6 mos

Average Tenure

1 yr 9 mos

Current Experience

Cloudorizon

Junior Integration Engineer

Aug 2024 – Present · 1 yr 9 mos · Greater London, England, United Kingdom · Remote

 Working as a Technical Consultant for SAP Smartrecruiters, integrating HCM platforms (Workday, Oracle, UKG Pro, SuccessFactors) with Smartrecruiters platform streamlining hiring process (Job, Config, Hire, Employee and User Sync).
 Partnered with clients to gather requirements, design integration architecture, and consult for tailored integration solutions.
 Developed and implemented custom integrations for clients in banking, project management and insurance domain, automating workflows and improving operational efficiency by 30%.
 Leveraged Workato to automate complex workflows, integrate APIs, and create custom connectors, enhancing client efficiency by 30%.
 Created integration between Pipedrive and Mailchimp, automating lead nurturing and email campaigns.
 Built an Invoice Accelerator to handle client invoices seamlessly, sending them to Evolution AI for data extraction and straight into accounts payable, saving time and minimizing costs by eliminating manual work.
 Created Workato Genies for Salesforce CRM operations, automating sales processes and improving productivity for sales teams.
 Implemented Xero invoice automation by building a workflow app interface for the operations team, streamlining invoice generation and reconciliation.

WorkatoClickUpLow-Code DevelopmentPipedriveData IntegrationAPI Development+9

Sainsbury's

Service Analyst

Nov 2023 – Aug 2024 · 9 mos · Newcastle Upon Tyne, England, United Kingdom · On-site

Newcastle university

Student Course Representative + JobSoc employee

Sep 2023 – Aug 2024 · 11 mos · Newcastle upon Tyne, England, United Kingdom · On-site

Working for various on campus jobs like user testing ,review of university product prototypes.
Worked as a link between students and staff to ensure clear communication and feedback.
Assisting university teams to store confidential files.

TeamworkCollaborative Problem SolvingCross-functional CollaborationsCollaborative LeadershipCross-team CollaborationTeam Collaboration

Cognizant

2 roles

Programmer Analyst

Mar 2023 – Aug 2023 · 5 mos · India

 Collaborated with clients to seamlessly provide chatbot support using Google Dialogflow CX, implementing complex flows based on specific requirements.
 Delivered a healthcare chatbot solution using Google Dialogflow CX and Ujet.cx within the stipulated timeframe, providing seamless virtual agent support for voice and chat interactions on a static webpage deployed via Google App Engine.
 Developed a migration tool using Node.js and Vanilla JS, deployed on Google App Engine, for efficient bot migration from Dialogflow ES to CX.
 Utilized various Google Cloud platform tools (Cloud Functions, Firestore, CCAI, Dialogflow CX) to fulfill project requirements.
 Created API responses to integrate Webhooks with Dialogflow CX, ensuring effective data processing.
 Conducted thorough testing of the chatbot against diverse test cases for optimal results.
 Collaborated with the team to optimize workflows, finding new solutions and improving bot efficiency
 Developed proof-of-concept chatbots for new project acquisitions, meeting client requirements.
 Conducted training sessions for 100+ Cognizant associates on Google Dialogflow CX, demonstrating a learning-oriented approach, got awarded for the same.
Created efforts calculator for Dialogflow cx and CCAI, helping leadership reduce project acquisition time by 20 %.

Google cloudGitnode jsdialogflow esDialogflow cxChatbot Development

Programmer Analyst Trainee

Apr 2022 – Mar 2023 · 11 mos · India

 Worked on different case study projects related to dialogflow cx to propose a better integrated system.
 Worked on projects to minimise the number of live agents required in any contact center at a given time by deploying virtual chatbot automating the whole agent interaction process, which in turn helped in reducing operational cost of the company.
 Trained on AWS , amazon connect , geneys cloud , contact center technologies to work on contact center environment .
 Certified Ujet.cx delivery partner - cloud contact center (2022)

Google cloudUjet.cxMicrosoft AzureNode.jsUjetPython (Programming Language)+3

Career break

Personal goal pursuit

Dec 2021 – Mar 2022 · 3 mos

UPSC CDS, AFCAT and other armed forces exams preparation and Few ssb interviews -; worked on personal development.

Axis bank

Business System Analyst

Sep 2021 – Dec 2021 · 3 mos · Mumbai, Maharashtra, India

 Taking ownership of the Eforms application used for CASA account opening, I ensure timely updates and enhancements to meet the bank's evolving needs.
 Successfully managed and worked on 10 change requests (CR) in my short span, ensuring their timely completion.
 Actively contributed ideas and insights for the migration of services to the cloud as part of the bank's digital transformation journey.
 I actively collaborate with diverse teams including business, product, developers, and testing to effectively gather and prioritize change requests, ensuring their completion within specified timeframes.
 By effectively communicating and providing clear understanding of business requirements to developers on a daily basis, I actively facilitate collaboration and ensure smooth progress towards project goals.
 I shoulder the responsibility of maintaining the UAT and PREPROD servers, which are crucial for seamless testing of the application, ensuring high-quality deliverables.

Microsoft ExcelAgile TestingAgile & Waterfall MethodologiesLinux ServerSqlBusiness Analytics+2

Bhaktivedanta hospital & research institute

Intern

Aug 2019 – Sep 2019 · 1 mo · mira road

 Developed a unified database for multiple departments within the hospital, streamlining data management processes.
 Created visually appealing Tableau dashboards to evaluate departmental performance based on predefined KPIs.
 Collaborated with diverse teams to define KRAs and KPIs for their respective departments.
 Resolved IT issues promptly to ensure seamless data entry processes for staff.
Got a brilliant exposure to hospital industry ,and got opportunity to have hands-on experience on sql, tableau and other linking tools.

Microsoft Excel