Apr 2023 – Jun 2024 · 1 yr 2 mos · Hyderabad, Telangana

• During my planned career hiatus from April to June 2024, I navigated dual responsibilities, addressing significant health issues affecting my family, and actively contributing to our family business. I assumed pivotal roles in strategic decision-making and operational management in the business domain, refining my leadership skills.
• Concurrently, I proactively pursued targeted professional development through enrollment in the Naukri Maestro Recruiter Program. This program further enriched my recruitment skills, covering aspects ranging from candidate sourcing to the effective utilization of advanced analytics.
• This career hiatus underscores my adaptability, resilience, and unwavering commitment to continuous learning. As I transition back into the professional sphere, I bring a distinctive blend of personal and professional growth. My refined skill set and strategic mindset position me to make meaningful contributions in alignment with organizational objectives. I am enthusiastic about the prospect of discussing how these experiences uniquely qualify me for opportunities within your organization during an interview.

Nov 2020 – Apr 2023 · 2 yrs 5 mos · Secunderābād, Telangana, India · On-site

• HR Operations: Overseeing recruitment procedures encompassing candidate screening, sourcing, interview scheduling, selection, and offer management.
• Managing various stages of the employee life cycle, encompassing onboarding, movement, and exit formalities.
• Gathering the necessary documents from new employees for ESI and PF enrollment., and possessing knowledge of PT, TDS, and Gratuity calculations.
• Processing payroll, managing attendance, and overseeing leave management.
• Monitoring employee performance daily, monthly, quarterly, half-yearly, and yearly. Preparing profit and loss statement reports for teams based on employee performance.
• Developing and implementing strategies to enhance employee engagement activities.
• Administration: Maintaining accurate employee records, including personal information, employment contracts, and benefits documentation, and ensuring compliance with legal record-keeping requirements.
• Addressing employee queries related to attendance, leave and providing information about HR policies
• Managing petty cash and handling online and offline voucher entries
• Issuing ID cards, official SIM cards, joining letters, experience letters, appraisal letters, medical insurance cards, etc. Managing incoming and outgoing company couriers and procuring office supplies
• Vendor Management: Coordinating with company vendors and ensuring timely vendor payments
• Raising invoices based on client agreements.
• Connecting with the internal point of contacts for payment follow-ups.

Jul 2019 – Sep 2020 · 1 yr 2 mos · Hyderabad Area, India · On-site

• Recruitment & Selection: Placing advertisements in newspapers and posting job openings on portals for required positions. Conducting interviews for walk-in candidates.
• Sending offer letters to short-listed candidates and rejection emails to those not selected.
• Employee Life Cycle: Managing joining formalities and onboarding activities.
• Overseeing employee movements and handling full and final settlement processes. Issuing offer letters, appointment letters, and exit letters.
• Conducting background verification checks for new employees (pre-offer and post-offer).
• Creating employee bank accounts, processing email ID creation, and issuing official phones for new joiners.
• Managing employee personal files and databases. Collaborating with the accounts department for payroll processing, with expertise in ESI, PF, PT, and IT filing.
• Providing payroll inputs, cross-checking payroll, and approving the issuance of pay slips while addressing payroll queries.
• Handling exit formalities for departing employees.

Apr 2018 – Apr 2019 · 1 yr · On-site

• Compiling weekly and monthly business and performance reports for doctors.
• Recording personnel-related data, including personal information and turnover, in both physical and database formats.
• Monthly calculation of doctors' incentives and coordination of interview schedules. Facilitating the completion of joining formalities for new hires

Apr 2017 – Apr 2018 · 1 yr · On-site

• Proficiently handled a significant volume of both inbound and outbound patient calls.
• Offered precise and relevant information in response to patient inquiries.
• Conducted feedback calls to patients regarding services and received calls from TV shows.
• Initiated outgoing calls to patients regarding treatments, facilitating appointment scheduling.
• Resolved patient complaints with empathy and professionalism. Collected and verified all necessary patient information for tracking purposes.