Anurag Mehra

Operations Associate

Bhopal, Madhya Pradesh, India6 yrs 9 mos experience
Most Likely To Switch

Key Highlights

  • 2 years of experience in sales and operations
  • Strong communication and interpersonal skills
  • Proficient in customer relationship management
Stackforce AI infers this person is a Customer Service and Sales professional with a focus on CRM and operational efficiency.

Contact

LinkedIn

Skills

Core Skills

Customer Relationship Management (crm)Sales

Other Skills

Active DirectoryAdministrationCustomer SupportMicrosoft ExcelMicrosoft OfficeWindows System Administration

About

hello i am anurag mehra belongs to itarsi with 2 years experience of managing all aspects of sales and back end operation .i am a people person really enjoying interact to different people and skilled at communication.

Experience

Directorate of gas relief and rehabilitation bhopal

System Manager

Mar 2024 – Present · 2 yrs · Bhopal, Madhya Pradesh, India · On-site

Teleperformance

Customer Service Representative

Aug 2023 – Jun 2024 · 10 mos · Indore, Madhya Pradesh, India · Remote

  • Analysing assigned ticket from L1
  • Calling customer to provide resolution and updation
  • setup follow ups
  • following CT updates and process
Customer SupportCustomer Relationship Management (CRM)

Tech mahindra

Senior Customer Service Associate

Apr 2022 – Dec 2022 · 8 mos · Noida, Uttar Pradesh, India

  • designated at senior customer associate (Escalation desk).
  • manage and solving queries those are escalated from L1.
  • taking action and provide resolution to customers.
  • solving day to day customers problems and issues regarding to their products .
Customer Relationship Management (CRM)Active Directory

Greenweb aps

IT Professional

Apr 2022 – Present · 3 yrs 11 mos

Dainik bhaskar group (दैनिक भास्कर)

Management Associate

Jan 2022 – Apr 2022 · 3 mos · Hoshangabad, Madhya Pradesh, India

  • handling promotional activities.
  • revenue generation through various techniques.
  • client relationship maintenance.
  • creating new potential clients.

Dhanikiran technocrats

Sales Executive

Feb 2018 – Dec 2020 · 2 yrs 10 mos · Los Angeles Metropolitan Area

  • target audience
  • mantain records
  • customer relationship
  • work on excel
SalesCustomer Relationship Management (CRM)

Education

Vaishanavi institute of management

Master of Business Administration - MBA

Sagar Institute of Research Technology & Science (SIRTS), Near ISRO, Ayodhya Nagar, By Pass Road, Bhopal - 462041

Bachelor of Engineering - BE — Computer Science

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