Semontika Palit

Customer Success Manager

Gurugram, Haryana, India3 yrs 11 mos experience

Key Highlights

Experienced in customer service roles across multiple hotels.
Strong background in customer relationship management.
Proficient in sales and customer support.

Stackforce AI infers this person is a Customer Service Specialist in the Hospitality industry.

Contact

Skills

Core Skills

Customer Service

Other Skills

Customer Relationship Management (CRM)SalesCustomer Support

Experience

3 yrs 11 mos

Total Experience

1 yr 2 mos

Average Tenure

5 mos

Current Experience

Itc hotels limited

Guest Relations Officer

Nov 2025 – Present · 5 mos · Gurugram · On-site

The leela palaces, hotels and resorts

Guest Relations Coordinator

Mar 2024 – Nov 2025 · 1 yr 8 mos · Chennai · On-site

Novotel hotels

Guest Services Associate

Aug 2023 – Mar 2024 · 7 mos · Visakhapatnam, Andhra Pradesh, India · On-site

Customer ServiceCustomer Relationship Management (CRM)

Meesho

Customer Service Executive

Dec 2021 – Mar 2023 · 1 yr 3 mos · Kolkata, West Bengal, India · On-site

SalesCustomer Service

Vestige marketing pvt. ltd.

Office jobs

Apr 2021 – Dec 2021 · 8 mos · Kolkata, West Bengal, India · Remote

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