Kalyani Kolte

Software Engineer

India7 yrs 9 mos experience

Highly Stable

Key Highlights

7 years of experience in ServiceNow development.
Automated workflows saving thousands of hours.
Mentored teams to enhance delivery efficiency.

Stackforce AI infers this person is a SaaS-focused ServiceNow Developer with strong automation and ITSM expertise.

Contact

Skills

Core Skills

Servicenow AdministrationCloud ComplianceServicenow ItsmAutomation

Other Skills

Agile MethodologiesCascading Style Sheets (CSS)Code ReviewData AccuracyFlow DesignerJava Database Connectivity (JDBC)JavaScriptMicrosoft ExcelPython (Programming Language)REST APIWorkflow DevelopmentWorkflow Optimization

About

ServiceNow Developer with almost 7 years of experience, delivering ITSM, integrations, and cloud-compliant solutions. Recognized for driving automation that saves thousands of hours and mentoring teams to scale delivery. Open to senior developer and lead roles where I can combine technical depth with leadership impact.

Experience

7 yrs 9 mos

Total Experience

2 yrs 8 mos

Average Tenure

2 yrs 5 mos

Current Experience

Jpmorgan chase & co.

Software Engineer

Dec 2023 – Present · 2 yrs 5 mos · Bengaluru, Karnataka, India

I drive the development of secure, cloud-compliant ServiceNow applications aligned with Azure, AWS, and Private Cloud standards, ensuring full audit readiness. I automated onboarding and approval workflows using Flow Designer, cutting manual effort by nearly a quarter and boosting SLA compliance across business functions.
I established scalable REST API integration patterns with enterprise monitoring and compliance systems, reducing errors and improving data accuracy. Beyond technical delivery, I mentor peer developers and lead knowledge-sharing sessions to align ServiceNow solutions with organizational governance. This dual focus on innovation and collaboration positions ServiceNow as a strategic enabler of efficiency and compliance within the firm.

ServiceNow AdministrationJavaScriptREST APIFlow DesignerCloud Compliance

Dell technologies

Software Engineer II

Aug 2021 – Dec 2023 · 2 yrs 4 mos · Remote

I worked closely with global teams to deliver enterprise-wide ServiceNow ITSM enhancements. I optimized workflows and assignment rules, reducing incident resolution times and redesigned catalog/portal experiences that increased adoption by 33%. I spearheaded automation initiatives that saved over 2,000 hours annually, freeing up teams for higher-value work. I also conducted code reviews, shared best practices, and was recognized with 3x Dell Game Changer Awards for driving measurable innovation and business outcomes.

ServiceNow ITSMWorkflow OptimizationAutomationCode Review

Infosys

Senior Systems Engineer

Aug 2018 – Aug 2021 · 3 yrs · Pune Area, India

I built and configured ServiceNow ITSM modules that improved SLA compliance and accelerated client service delivery. I owned the end-to-end development of catalog items, workflows, and automation scripts, consistently exceeding 95% client satisfaction scores. I implemented ACLs to safeguard sensitive data and enforce governance, and partnered with client stakeholders in Agile workshops to shape best practices. I also supported onboarding of new developers, providing guidance that improved team productivity.

ServiceNow ITSMWorkflow DevelopmentAgile Methodologies