Ashish .

DevOps Engineer

Delhi, India1 yr 11 mos experience

Key Highlights

Nearly 2 years of diverse IT support experience.
Proficient in enterprise monitoring tools and endpoint security.
Seeking advancement into L2/L3 Support or System Administrator roles.

Stackforce AI infers this person is a skilled IT Support Engineer with a focus on infrastructure and cloud technologies.

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Skills

Other Skills

Windows 11macOSVPNPrinter configurationPeripheral devicehardware software troubleshootingsystem imagingAudio video managemententerprise monitoring using NexthinkPRTGSolarWindsManageEngineOpManagerCitrixActive Directory

About

IT Support Engineer with almost 2 years of experience across NOC operations, technical support, and desktop support. Supported Onsite and remote users. Skilled in Windows 11, macOS, VPN, Printer configuration, Peripheral device, hardware software troubleshooting, system imaging, Audio video management, and enterprise monitoring using Nexthink, PRTG, SolarWinds, ManageEngine, OpManager, and Citrix. Proficient in Active Directory, DNS/DHCP, Outlook/Exchange, and endpoint security tools (Trend Micro, BitLocker, Trellix). Experienced in ServiceNow ITSM, SLA management, user onboarding, asset mapping, and mobile app deployment via Intune. Monitored servers of Tata Power, WHO, Uno Minda, My CBSE, Just Relief, and HCLI. Currently seeking to advance into L2/L3 Support or System Administrator roles to deepen infrastructure and cloud expertise.