Aug 2021 – Dec 2023 · 2 yrs 4 mos · Singapore

Mar 2020 – Sep 2021 · 1 yr 6 mos · Bengaluru, Karnataka, India

• AI & Face Recognition models and product for financial services.

May 2019 – Mar 2020 · 10 mos · Singapore

• Building ML solutions to drive Search and Recommendations at Shopee (South-East Asia's largest e-commerce platform).

Jan 2018 – Apr 2019 · 1 yr 3 mos · Bengaluru Area, India

• Worked as a Full Stack Engineer for their Service Cloud product.
• Designed and developed an email ticketing system from scratch and integrated it seamlessly into the existing product within a lean time line of 60 days.
• Fixed security issues in Google Playstore integrations and external CRM integrations in the product.
• Designed and built a framework for seamless inbox integration of Microsoft Exchange Servers into our web client, enabling clients to connect their Outlook accounts directly.
• Integrated NLP based sentiment analysis models into the current tool, enabling clients to perform ticket assignments based on customer sentiments.
• Building a scalable ticket timeline system by integrating multiple channels of communication into a single event source.
• Contributed to building an Elasticsearch indexer to enable advanced search on messaging applications.
• Contributed significantly to PoCs, code reviews, product discussions, technical upgrades and production support.
• Focussed on code quality improvement by evaluating and implement SonarQube in the code review pipeline.

Jul 2016 – Dec 2017 · 1 yr 5 mos · Bengaluru Area, India

• OptumID is an enterprise level single sign-on solution for applications across the UnitedHealth and other healthcare platforms. It is an easy to integrate, fully secure, multi-factor authentication solution for all types of role-based access to various applications provided by UHC.
• Worked as a Full stack engineer with following project level responsibilities:
• Develop UI using AngularJS.
• Developing secure backend services and business logic.
• Developed a NIST compliant solution for password policy and management and delivered it end-to-end.
• Understanding Single-Sign On requirements across the health domain.
• Integrating authentication with Risk-Based Authentication using CA Strong Auth to provide multi-factor authentication.
• Developing multiple screens and backend services for an admin application used by relying applications to configure custom requirements.
• Develop and implement mobile based automation using Selenium and Gherkins using BDD/ATTD approach.
• Implementing and integrating aXe framework for WCAG compliance testing with integration testing framework.
• Plan and execute Continuous Integration and Delivery with Jenkins and XebiaLabs tools.
• Additional Skills:
• Working in a fully Agile environment.
• Communication with product owners to understand user requirements.
• Active participation in story grooming and PoC for future requirements.