Aug 2024 – Nov 2025 · 1 yr 3 mos · On-site

• Chief of Staff to Founder & CEO.
• Involved in strategic initiatives across organic & inorganic growth for the business. Working closely with internal business units, corporate functions as well as corporate development & investment teams.

Aug 2023 – Nov 2025 · 2 yrs 3 mos · On-site

• Driving growth for a new business focusing on non card based RMG games.
• Leading business, marketing, customer experience & fairplay charters.
• Focused on improving unit economy of the business, build new channel for customer acquisition and enhance player trust & experience.

Feb 2022 – Jul 2023 · 1 yr 5 mos · On-site

• 1. Evaluated business opportunities for incubating new business line in Gaming.
• 2. Focused on identifying the right opportunities in terms of new geographies, business model, new games as well as new technology and product play.
• 3. Incubated the new business unit, built team across tech, product, marketing & customer experience. 4. Successfully launched the product and gathered the early momentum on the product/market thesis.
• 5. Product sunset due to regulation changes.

Oct 2016 – Feb 2022 · 5 yrs 4 mos · Bangalore

• People & function leader with product, design & execution experience in all things operations.
• 1. Setup and lead customer experience function to provide best in class NPS products & services in the fitness & wellness space. Built support, customer research, ORM, partner experience, employee support, partner & employee communication teams & scaled to cater to multiple business lines.
• 2. Scaled Cult Academy to be a digital-first learning & training org - Capabilities across curriculum design, content creation & learner engagement. It has morphing into the 1st EdTech offering for fitness certification in India.
• 3. Launched procurement, operations & delivery functions for cloud kitchen business.
• 4. Worked across critical projects in operations, people management & launch for multiple new businesses & products.
• 5. Led user engagement initiatives across the blog, fan community engagement & social channels.

Mar 2015 – Sep 2016 · 1 yr 6 mos

• P&L owner for one of Myntra's fastest growing own brand. HRX is created in collaboration with Hrithik Roshan and aims to become India's leading active lifestyle inspired fashion brand.

Nov 2013 – Mar 2015 · 1 yr 4 mos

• Leading Myntra Fashion Incubator - a platform to support entrepreneurship in the business of fashion.

Jan 2012 – Nov 2013 · 1 yr 10 mos · Bangalore

• Responsible for customer bound logistics for delivery and pickup for PAN India customer base.

Jul 2010 – Jan 2012 · 1 yr 6 mos

• Independently handled 2 upcountry distributors with covering three districts in Telangana; Annual revenues of INR 60 Cr.
• Responsible for annual secondary volume & value sales of devices, accessories and solutions
• Leading a team of 11 Nokia promoters and 1 field force ASM- the feet on street for Nokia
• Planned and executed a display drive to enhance visibility and awareness of Nokia’s Dual SIM range; Execution was appreciated by Director Sales
• Improved linearity in sales through meticulous sales and stock planning and well executed sales drives

Jun 2010 – Jul 2011 · 1 yr 1 mo

• Sales & Distribution: Karnataka
• Independently handled upcountry territory in Karnataka for Nokia handset sales,
• Managed channel sales through distributor team, ensure complete adherence to Nokia sales & distribution norms,
• Spearheaded statewide pilot to launch a Nokia service. Led the internal team & coordinated with internal and external partners to ensure smooth execution,
• Marketing: Product Launch of Nokia’s Dual SIM Phones
• Assisted the national program manager in coordinating a multi-functional team and involved in key consumer research, pricing, consumer proposition decisions
• Independently planned and executed competition UX studies and prepared training manuals based on the same
• Operator Liaison – Airtel Nokia Consumer Connect for NLT
• Designed and set up a SOP to promote Nokia’s NLT service with Airtel – Nokia’s first foray into services sales
• Implemented the SOP in two key markets: Bihar & Punjab

Apr 2009 – May 2009 · 1 mo

• Designed and prototyped a marketing plan to define a new channel (POD) for Saffola functional foods
• Interacted with multiple partners for possible strategic opportunities, coordinated with vendors as well as legal and R&D teams to ensure the implementation of the proposed plan

Feb 2007 – Jan 2008 · 11 mos

• Served in regression testing for customer oriented service and maintenance releases in the highest revenue generating product-line
• Trained and mentored 6 new hires and later led the 7 member team to implement a patentable idea in JSAT project
• Conceptualized and developed an MIS for regression testing team resulting in increased responsiveness and transparency

Aug 2005 – Jan 2007 · 1 yr 5 mos

• Served in the capacity of a solution tester for one of the highest revenue generating customers for Riverstone
• Designed and developed Test Tracking Tool (TTT) to be used in 3 locations worldwide to make the testing process robust

Aug 2005 – Jan 2007 · 1 yr 5 mos

• Served in the capacity of a solution tester for one of the highest revenue generating customers for Riverstone
• Designed and developed Test Tracking Tool (TTT) to be used in 3 locations worldwide to make the testing process robust