Urjita Tiwari

HR Manager

Bhopal, Madhya Pradesh, India10 mos experience

Key Highlights

Expert in full-cycle recruitment and talent acquisition.
Proven track record in enhancing service operations.
Strong analytical skills driving recruitment analytics.

Stackforce AI infers this person is a Talent Acquisition and Service Operations specialist in the HR and Customer Service sectors.

Contact

Skills

Core Skills

Talent AcquisitionRecruitmentService OperationsCustomer Relationship Management

Other Skills

Analytical SkillsBusiness DevelopmentCollaborationCommunicationCustomer satisfactionDigital MarketingFull cycle recruitmentKPI ManagementLead GenerationMarket ResearchMarketingMicrosoft ExcelMicrosoft OfficeRecruitment analyticsService operations management

Experience

Zenzart technology

Manager-HR & Talent Acquisition

Dec 2025 – Present · 3 mos · Bhopal, Madhya Pradesh, India · On-site

As a Talent Acquisition Specialist, I am passionate about connecting top talent with meaningful opportunities and helping organizations grow with the right people. I specialize in full-cycle recruitment — from sourcing and interviewing to selecting and onboarding candidates who align with company values and goals.
In my role, I focus on:
Identifying and attracting high-potential talent
Managing recruitment processes efficiently and professionally
Building strong pipelines for current and future hiring needs
Supporting team engagement and retention initiatives

KPI ManagementFull cycle recruitmentAnalytical SkillsTalent AcquisitionRecruitment

Tata play ltd

Area Manager

Jun 2024 – Jan 2025 · 7 mos · Pune, Maharashtra, India · On-site

During my time as an Area Manager at Tata Play Ltd., I was responsible for overseeing and enhancing service operations across my assigned region, ensuring high standards of service delivery and strong customer satisfaction. I coordinated closely with service partners, technicians, and cross-functional teams to drive operational excellence and resolve customer issues efficiently.
In this role, I focused on:
Managing service operations within the assigned area to maintain quality and performance standards.
Collaborating with service partners and field teams to ensure timely resolution of service requests and effective service delivery.
Monitoring and improving service processes to enhance customer experiences and operational efficiency.
Building and maintaining strong relationships with stakeholders at various levels to support excellence in service.
Driving continuous improvement initiatives across service channels to meet organizational goals.

Service operations managementCustomer satisfactionCollaborationService OperationsCustomer Relationship Management