AMIT MEHRA

Operations Associate

Hightstown, New Jersey, United States12 yrs 6 mos experience

Key Highlights

  • Expertise in IT staffing across diverse industries
  • Proven track record in revenue generation and client satisfaction
  • Strong leadership in managing large recruitment teams
Stackforce AI infers this person is a Staffing and Recruitment Specialist with a focus on IT and Non-IT sectors.

Contact

Skills

Core Skills

Service Delivery ManagementClient Relationship ManagementDelivery ManagementClient ManagementAccount ManagementClient DeliveryUs It Recruitment

Other Skills

Applicant Tracking SystemsBenefits NegotiationBusiness DevelopmentCompliance and Risk ManagementContract RecruitmentEmployee EngagementEmployee RelationsHR ConsultingHead HuntingHiringHuman ResourcesIT RecruitmentInternet RecruitingInterviewingInterviews

About

Result-Oriented Professional | in US IT & Non-IT Staffing | Service Delivery Expert ll Client Handling ll Revenue Generation ll P& L I bring a unique blend of expertise in both IT and non-IT recruitment across industries like Engineering, Healthcare, and Pharma. My proven track record includes managing service delivery for a large portfolio of clients across the US. Key Highlights: Expertise in IT Staffing services for small to large companies throughout the US/Canada. Extensive exposure to leading MSP/VMS platforms including Work Spend, Vector, IQNavigator, B2B, TechCentral (FieldGlass), Vndly, and Simplify. Strong leadership and communication skills, with a strategic approach to achieving corporate objectives and driving business growth. Active participation in business development efforts, contributing to significant revenue growth and consistently surpassing goals.

Experience

V group inc.

Delivery Manager

Dec 2024Present · 1 yr 3 mos · Princeton, New Jersey, United States · On-site

  • Established in 1999, V Group is a New Jersey based IT Software Solutions company offering exceptional expertise across multiple domains–technology, analytics, digital, financial services, and customer experience.
  • Ranked No.115 by the Inc. Regionals Northeast region as the fastest-growing private companies in America, we offer strategic business solutions across Microsoft Center of Excellence, Artificial Intelligence, E-commerce, Digital Transformation, Professional Services, IT Projects and Products Commercial and Govt. Agencies (State, Local, Federal)
  • Lead and manage a team of 20 recruiters, 2 Account Managers, and 4 Team Leads to achieve delivery excellence.
  • Build and maintain strong client relationships, acting as the primary escalation point for any delivery challenges.
  • Oversee end-to-end staffing delivery through MSP platforms, including CAI, Knowledge Services, Covendis, Conexis, and Beeline.
  • Ensure compliance with client SLAs, quality standards, and delivery timelines.
  • Monitor team performance metrics, driving initiatives to enhance productivity and meet KPIs.
  • Develop and execute strategies to exceed client expectations and achieve revenue targets.
  • Identify training needs and provide mentorship to team members to improve their skills and capabilities.
  • Optimize recruitment processes within MSP/VMS systems to streamline operations and maximize efficiency.
  • Establish and track KPIs, focusing on submissions, closures, fulfillment rates, and time-to-fill.
  • Collaborate with vendors and stakeholders to manage talent pipelines and forecast client requirements.
  • Ensure all recruitment activities adhere to compliance standards and mitigate risks proactively.
  • Drive operational excellence by implementing best practices and continuous process improvement initiatives.
Service Delivery ManagementClient Relationship ManagementOperational ExcellenceStrategic Planning and ExecutionTraining and Development (HR)MSP/VMS Expertise+5

Usm business systems

Account Delivery Manager

May 2022Dec 2024 · 2 yrs 7 mos · Richmond, Virginia, United States · On-site

  • USM Provides cutting edge Enterprise Level Artificial Intelligence(AI) Solutions along with Best in Class Mobility Applications to various verticals. Successfully driving the business for USM in North America, Europe, Middle East, APAC & India and forging partnerships with clients to unable USM to be part of their Success Story
  • Direct Clients: Shell Inc., Dish Network, CAI,
  • Implementation Partner: Sogeti, TCS
  • Healthcare Clients: American Family Care, Century Family Dental
  • Managed relationships with designated accounts/clients in the confidential staffing business.
  • Executed strategies and led the account delivery team to maximize client revenue, profitability, compliance, and satisfaction.
  • Hired, trained, and managed a team of 18 staff members, overseeing the entire Indore operation.
  • Supervised a team of 18 recruiters, including 3 Team Leads and 2 Bench Salespeople.
  • Provided leadership and guidance to recruiters, Lead and Bench Salespeople on methodologies, techniques, and role-specific skills.
  • Employed a continuous improvement approach to enhance productivity, staff utilization, capacity, and quality to ensure client satisfaction.
  • Defined and implemented work processes, including metrics, scorecards, and performance plans.
  • Managed six individual clients, including Sogeti, TCS, Dish Network, Shell, American Family Care, Century Family Dental
  • Oversaw end-to-end Vendor Management Systems.
  • Directly gathered requirements from clients.
  • Responsible for driving business growth, managing offers, team performance, recruiter KPIs, revenue generation, and profit planning.
Delivery ManagementClient ManagementTeam LeadershipAccount ManagementOrganization GrowthRevenue Generation+1

Eteam

Delivery Manager

Oct 2020Feb 2022 · 1 yr 4 mos · Somerset, New Jersey, United States · On-site

  • eTeam has been recognized by GRI in 2021 as a PRISMM Talent Partner Advisory member by the Workforce Solutions Provider
  • PRO Unlimited: Partner – 2019, 2018, 2017, 2016, 2014, 2013
  • Workforce Logiq: 2020, 2019, 2018 Proven Partner Award
  • TAPFIN 2020 Supplier of the year, Supplier Distinction, Diversity Supplier Distinction, 2018 Elite Partner Award, 2017 Partner of the Year, 2016 Elite Partner Award
  • Kelly OCG: 2020 Regional Partner, 2017 Supplier of the Year
  • AgileOne: 2020 Innovator of the Year, 2019 Diverse Supplier of the year Award, 2018 Supplier Excellence Award
  • Guidant Global: 2020 Outstanding Performer Supplier Partner, 2018 Top Diverse Supplier, 2017 Exceptional Performance
  • Pontoon: 2018 Game Changer Award, Core Supplier
  • Awarded Best Staffing Firm to Work for by Staffing Industry Analysts – 2019
  • Supplier of the year Finalist for CAMSC- Canadian Aboriginal & Minority Supplier Council – 2019
  • APSCo UK 2021 winners of The Impact Award and Talent Service Partner of the Year
Account ManagementClient DeliveryDelivery ManagementTeam LeadershipClient ManagementRevenue Generation+1

Eros technologies inc

Account Manager

Oct 2018Sep 2020 · 1 yr 11 mos · Dallas/Fort Worth Area

  • Clients: LTI, Mindtree, HCL America
  • Gathered requirements directly from clients.
  • Managed a team of 6 recruiters, ensuring smooth workflow and efficient performance.
  • Collaborated closely with client POCs to gather requirements and maintain strong
  • communication.
  • Managed the team effectively during periods of high recruitment volume.
  • Handled end-to-end recruitment processes, including sourcing, screening, negotiation,
  • submission, interview coordination, vendor management, and documentation such as MSAs,
  • POs, billing sheets, and other necessary candidate delivery documents.
  • Reviewed and cross-checked candidate submissions before sending profiles to the client.
  • Managed interview scheduling, addressed inquiries from junior recruiters, and maintained a
  • database of submitted candidates to create a strong talent pipeline.
  • Acted as a senior resource, identifying potential candidates for key roles.
  • Fully involved in account management, client management, recruitment management,
  • delivery management, and team management.
  • Handle documentation such as Master Service Agreements (MSAs), Purchase Orders (POs),
  • contracts, and billing sheets for onboarding.
Account ManagementUS IT RECRUITMENTUS STAFFING

Gcom

Recruitment Lead

Jun 2015May 2018 · 2 yrs 11 mos · Albany, New York Metropolitan Area · On-site

  • Direct Clients: CMS Energy, Guidewell, Cococola, DOH, DOP, State of NY, Cox Automation
  • Baptist Healthcare
  • Recruited for various IT roles, including Java, .NET, ERP technologies, business intelligence,
  • and database positions from developer to architect levels.
  • Sourced and hired healthcare professionals such as RNs, LPNs, CNAs, and APRNs for
  • departments like ICU, CCU, and Adult ICU.
  • Recruited medical specialists, including cardiologists, vascular surgeons, therapists, as well
  • as pharmaceutical and scientific professionals when needed.
  • Managed a team of 6 recruitment executives and supported the hiring of new team members.
  • Primarily worked on W2 (70%) and contract-based (30%) requirements.
  • Fully involved in client engagement and client management.
  • Interviewed IT, non-IT, and healthcare professionals, assessing candidates’ strengths and
  • aligning them with client needs.
  • Negotiated work schedules, wage rates, and employment terms with external candidates.
  • Collaborated with various departments to facilitate nurse placements and delegated tasks
  • effectively within the team.
  • Placed candidates in daily, local contracts, contract-to-hire, and direct-hire roles.
  • Conducted in-person interviews and handled all aspects of onboarding.
  • Created job advertisements to attract qualified candidates for open positions.
  • Actively sourced candidates daily through job boards, referrals, and ad responses.

Yashco systems

US IT Recruiter

Jul 2012Dec 2014 · 2 yrs 5 mos · Indore, Madhya Pradesh, India · On-site

  • Identify and source IT professionals through job boards, social media, networking, referrals, and ATS (Applicant Tracking Systems).
  • Worked on LinkedIn, Dice, indeed, Monster, and GitHub to actively search for qualified candidates.
  • Conduct initial phone or video interviews to assess technical skills, communication abilities, and cultural fit.
  • Review and screen resume to match candidate skills and experience with job requirements
  • Negotiate salaries, hourly rates, and contract terms with candidates, ensuring alignment with both client budgets and candidate expectations.
  • Prepare candidate profiles and submit qualified candidates to clients or Vendor Management
  • systems (VMS).
  • Prepare candidates for interviews by providing insights into the client’s business, culture, and
  • expectations.
  • Verify candidate work authorization (e.g., H-1B, OPT, GC, US Citizen) and ensure compliance with client visa requirements.
  • Handle the entire recruitment life cycle from job posting, sourcing, interviewing, and
  • negotiating offers to onboarding
  • Work on both permanent, contract, and contract-to-hire positions, ensuring timely fulfilment of client requirements

Education

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Master of Business Administration (MBA) — Human Resources Management and Services

Jan 2015Jan 2017

Samrat Ashok Technological Institute

Bachelor of Engineering - BE — Computer Science

Jan 2007Jan 2011

Stackforce found 100+ more professionals with Service Delivery Management & Client Relationship Management

Explore similar profiles based on matching skills and experience