Apr 2019 – Feb 2020 · 10 mos · Amman Governorate, Jordan

• Key Responsibilities & Achievements:
• Strategic Operational Guidance: Collaborated closely with leadership to provide strategic direction, ensuring that IT operations align with organizational objectives, driving growth and innovation.
• Proactive Problem Solving: Identified and resolved project challenges proactively, fostering collaboration and ensuring timely, effective solutions for engineering teams.
• Effective IT Leadership: Led the IT department with a focus on driving a high-performance culture, empowering teams to consistently deliver successful projects aligned with business goals.
• Efficiency Optimization: Spearheaded technological innovations that significantly enhanced operational efficiency, driving cost reductions and optimizing workflows across teams.
• Talent Management and Motivation: Recruited, trained, and motivated a high-performing engineering team, cultivating a culture of excellence and continuously exceeding performance expectations.
• Resource Planning and Procurement: Led thorough project analyses to accurately assess resource needs, streamlining equipment and software procurement for optimal project execution.
• Architectural Solutions: Designed and implemented strategic architectural solutions, enhancing system performance, scalability, and integration to support business growth and technical advancement.

Apr 2017 – Apr 2019 · 2 yrs

• Agile Team Management: Expertly managed the Engineering Team, employing agile methodologies to ensure seamless project execution and efficient collaboration.
• Innovative Website Features: Designed and implemented cutting-edge features for 7awi websites, enhancing user experience and driving increased engagement.
• Talent Recruitment and Retention: Led successful engineer recruitment initiatives, attracting top talent to the team and fostering a positive work environment that resulted in high employee retention rates.
• Strategic Project Prioritization: Collaborated closely with Product Managers and management, prioritizing projects based on strategic goals, resource allocation, and business impact.

Mar 2014 – Apr 2017 · 3 yrs 1 mo

Dec 2013 – Feb 2014 · 2 mos

Nov 2009 – Nov 2013 · 4 yrs · Amman, Jordan.

• Proactive System Maintenance: Conducted regular system checks and preventive maintenance, ensuring optimal performance, and minimizing downtime.
• Technical Support Excellence: Provided expert technical support and recommended upgrades, enabling smooth software development processes and resolving issues efficiently.
• Successful Software Solutions: Spearheaded the analysis, design, implementation, and maintenance of large-scale software solutions, delivering high-quality products on time and within budget.
• Innovative Technical Enhancements: Conceptualized and executed technical improvements that maximized system utilization, resulting in increased efficiency and user satisfaction.
• Impactful Project Contributions: Made significant contributions to various projects, including successful Maktoob Forums integration and the development of a new search system, enhancing user experiences and platform capabilities.

May 2006 – Oct 2009 · 3 yrs 5 mos · Amman, Jordan.

• Code Quality Assurance: Conducted rigorous evaluations of website code, ensuring validity, well-structured design, and compatibility across diverse platforms, resulting in an enhanced user experience.
• Technical Design Expertise: Skillfully incorporated technical considerations into website design plans, optimizing performance and functionality.
• Effective Problem Solving: Successfully troubleshooted anomalies, swiftly developed web modules, and updated databases, surpassing organizational standards and ensuring seamless operations.
• Major Project Success: Played a key role in building the highly successful Maktoob Membership Systems v2.0 and contributed significantly to various other development projects, elevating the platform's capabilities and user satisfaction.

Jun 2005 – Sep 2005 · 3 mos · Amman, Jordan.

• End-to-End Software Development: Successfully contributed to the entire software development lifecycle, from research and design to testing and implementation of robust software systems.
• Strategic Solution Leadership: Spearheaded the analysis, design, and maintenance of large-scale software solutions, delivering high-quality products that met organizational needs and industry standards.