Dhruv Ohri — CEO

As the Principal AI Engineer at Duco Consultancy, I lead the development of cutting-edge AI and automation solutions that drive business innovation. I thrive at the intersection of technology and business, building AI products that streamline operations and unlock new opportunities. Most recently, I spearheaded a major AI transformation for OfficeMax New Zealand, implementing our Auxi AI solutions to automate product data management and enhance customer experience. This project earned OfficeMax NZ the AI Innovator of the Year award at Stibo Systems Connect 2024, a testament to our success in leveraging AI for tangible business impact. My journey at Duco Consultancy has been defined by a broad range of roles and technical expertise. In my first few years as a Consultant, I wore multiple hats — from Business Analyst and Data Analyst to Power BI Developer and Dynamics 365 technical developer. This multifaceted experience allowed me to design analytics dashboards, optimize business processes, manage complex data migrations, and even build cloud workflows with Azure Logic Apps. I also played a key role in Business Continuity and Disaster Recovery planning, ensuring the solutions I delivered were resilient and secure for our clients. My passion for AI and data began early. I kickstarted my career with internships at the Ministry of Social Development and at an education tech firm, where I built my first AI chatbot and developed algorithms to uncover insights from data. I even explored the potential of virtual reality in education during these stints. These early experiences gave me hands-on skills and an innovative mindset, setting a strong foundation for the work I do today. Today, I oversee a suite of AI products at Duco Consultancy & its subsidiary, Auxi AI, — including our generative AI platform AuxiBot, intelligent assistants like AuxiAssist and AuxiChat, and AI tools like AuxiVision and AuxiPredict — and lead a talented team of engineers in delivering these innovations from concept to deployment. I love turning bold ideas into reality: whether it's pioneering a multilingual chatbot that serves customers worldwide or creating internal tools that make teams more efficient. I’m driven by a visionary builder mindset, always looking to challenge the status quo with data-driven solutions and inspire my team to push the boundaries of what's possible. I'm passionate about continuous learning and collaboration, and I'm always eager to connect with fellow professionals who share a vision for leveraging AI to shape the future of business.

Stackforce AI infers this person is a SaaS-focused AI and automation expert with strong leadership capabilities.

Location: Auckland, Auckland, New Zealand

Experience: 6 yrs 7 mos

Skills

Product Strategy
Generative Ai
Product Management
Ai-powered Automation
Predictive Analytics
Machine Learning
Artificial Intelligence (ai)
Business Analysis
Microsoft Dynamics 365

Career Highlights

Led award-winning AI transformation for OfficeMax NZ.
Developed enterprise-grade generative AI platform, AuxiBot.
Managed diverse teams across multiple countries.

Work Experience

Auxi AI

Head of Product (10 mos)

Duco Consultancy

Principal AI Engineer (1 yr 11 mos)

Consultant (2 yrs 10 mos)

Digital Consultant (7 mos)

Career Break

Professional development (3 yrs 9 mos)

Ministry of Social Development (MSD)

Program Developer (1 yr)

AGI Education Limited

Database Developer (1 yr)

Education

Bachelor of Science - BS at Indiana University Bloomington

International Baccalaureate at Kristin School

Grade 8 in Communication Skills at Trinity College London

Dhruv Ohri

CEO

Auckland, Auckland, New Zealand6 yrs 7 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led award-winning AI transformation for OfficeMax NZ.
Developed enterprise-grade generative AI platform, AuxiBot.
Managed diverse teams across multiple countries.

Stackforce AI infers this person is a SaaS-focused AI and automation expert with strong leadership capabilities.

Contact

Skills

Core Skills

Product StrategyGenerative AiProduct ManagementAi-powered AutomationPredictive AnalyticsMachine LearningArtificial Intelligence (ai)Business AnalysisMicrosoft Dynamics 365

Other Skills

API DevelopmentAWS CloudFormationAWS GlueAWS LambdaAWS SageMakerAgile Product DevelopmentAmazon BedrockAmazon ConnectAmazon EC2Amazon EKSAmazon S3Amazon Web Services (AWS)AvatarsBusiness ContinuityC (Programming Language)

About

Experience

Auxi ai

Head of Product

May 2025 – Present · 10 mos

As Head of Product at Auxi AI, I lead the vision, design, and global delivery of our AI-powered platform suite. My focus is transforming cutting-edge ML into scalable, cloud-native products that drive real outcomes in customer engagement, automation, and predictive analytics.
I oversee the roadmap and go-to-market strategy for our flagship tools—AuxiBot, CIWi, AuxiAvatar, AuxiChat, AuxiVision, AuxiAssist, and AuxiPredict. I collaborate across engineering, design, and commercial teams to ensure every product is user-centric and market-ready.
AuxiBot: I led the end-to-end development of our enterprise-grade generative AI platform. Built on a secure, API-first architecture, AuxiBot integrates with CRMs, ERPs, and legacy systems to power real-time natural language data operations.
CIWi: I spearheaded the launch of our AI sales assistant, which connects to CRMs, classifies leads, suggests talking points, and automates follow-ups—driving higher conversion rates through smarter outreach.
AuxiAvatar & AuxiChat: These tools deliver real-time multilingual support using AI + human handoff, improving CX with adaptive learning and intelligent routing.
AuxiVision & AuxiAssist: I led the rollout of these no-code automation tools—covering image transformation (OCR, compression, background removal) and UI-based RPA for enterprise workflows.
AuxiPredict: I directed the development of our ML-powered forecasting tool, helping clients turn business data into clear, actionable strategies.
Operating across New Zealand, Australia, India, Fiji, and the US, I drive global product execution from discovery and UX to agile delivery and continuous improvement.

Product StrategyGenerative AIConversational AIProduct ManagementGlobal Product ManagementProduct Leadership+8

Duco consultancy

3 roles

Principal AI Engineer

Promoted

Apr 2024 – Present · 1 yr 11 mos · Auckland, New Zealand · On-site

As Principal AI Engineer at Duco Consultancy, I lead the strategy, development, and deployment of enterprise AI solutions across global industries. I oversee our full AI product suite—including AuxiBot, AuxiSearch, AuxiVision, AuxiAssist, AuxiPredict, and AuxiChat—and manage a diverse team of engineers across New Zealand, India, and Fiji.
AuxiBot Development & Delivery: I conceived and developed AuxiBot, our flagship generative AI platform, transforming it into an enterprise-grade solution. Built with an API-first architecture, AuxiBot connects with platforms like Dynamics 365, Salesforce, and Oracle Fusion—enabling real-time data operations via natural language prompts. AuxiBot has been successfully implemented across retail, distribution, telecommunications, and real estate.
Innovation & Product Expansion: Following the success of AuxiBot, I led the creation of AuxiAssist (a generative AI-powered RPA engine), AuxiPredict (a predictive analytics and forecasting platform), and AuxiVision (a serverless image processing suite using OCR, watermarking, background removal, and compression tools). These tools now support clients across operations, customer engagement, and content automation.
Award-Winning Implementation: I led the OfficeMax NZ AI transformation that resulted in their recognition as AI Innovator of the Year 2024 at Stibo Connect. By integrating AuxiBot and AuxiVision into their product data workflow, we saved hundreds of hours in manual effort and transformed their data operations.
Team Leadership & Project Delivery: I manage the end-to-end project lifecycle—from solution architecture and stakeholder engagement to training, support, and continuous improvement. I’ve built and trained a cross-functional global team, and I actively run technical upskilling sessions to foster innovation and keep us aligned with the fast-moving AI landscape.

PythonRobotic Process Automation (RPA)LeadershipMachine LearningArtificial Intelligence (AI)Chatbots

Consultant

Promoted

May 2023 – Present · 2 yrs 10 mos · Auckland, New Zealand · On-site

In my role as a Consultant at Duco Consultancy, I am responsible for managing various aspects of our client engagements, ensuring that our solutions align with their business needs and exceed their expectations.
Key Responsibilities:
Business Analyst: I have worked closely with various systems, including Oracle HCM, translating business needs into system requirements, and ensuring the effective implementation of solutions. My role involves analyzing business processes, identifying areas for improvement, and aligning technology with business strategy.
Logic Apps Developer: Developed and deployed Azure Logic Apps workflows to automate integrations between systems, reducing manual effort and improving process efficiency.
Dynamics 365 F&O Technical Consultant: Customized and extended Dynamics 365 Finance & Operations modules (data entities, forms, and logic) to tailor the ERP system to specific client requirements.
Power BI Developer: In my capacity as a Power BI Developer, I am involved in various data enrichment projects. I build intuitive, data-driven dashboards that provide actionable insights, aiding strategic decision-making.
Data Analyst: As a Data Analyst, I handle data migration projects, ensuring seamless data transfer from Accredo to Dynamics 365. This involves meticulous data handling, cross-checking for data integrity, and ensuring data security during the transfer process.
Business Continuity and Disaster Recovery Planning: I have developed comprehensive business continuity and disaster recovery (BCDR) plans to ensure that our clients can maintain operations during unexpected disruptions. This includes identifying critical business functions, assessing potential risks, and implementing strategies to mitigate those risks. I also conduct regular testing and updates to these plans to ensure their effectiveness and alignment with evolving business needs.

PythonMicrosoft Power BIOracle CloudDisaster RecoveryCybersecurityBusiness Analysis+2

Digital Consultant

Jan 2019 – Aug 2019 · 7 mos · Auckland, New Zealand

Working as a Software Developer and Data Analyst. Particularly, focusing on Microsoft Dynamics 365 and Power BI.

Career break

Professional development

Aug 2019 – May 2023 · 3 yrs 9 mos · Bloomington, Indiana, United States

I spent these four years focusing on finishing my degree at Indiana University Bloomington.

Ministry of social development (msd)

Program Developer

Mar 2017 – Mar 2018 · 1 yr · New Zealand

Interned in the Ministry of Social Development as part of the Innovation Studio team where I worked on projects involving:
User Experience
Design Thinking
Virtual Reality
Wider Cognitive Applications
Watson Conversation (Speech To Text, Text To Speech)
Unity
Google Cardboard

Agi education limited

Database Developer

Jan 2016 – Jan 2017 · 1 yr · Auckland, New Zealand

Created a Chatbot on Facebook, Messenger using Watson's Conversation service for AGI Education Limited along with a analysis of various fields using Watson Analytics.
Watson Analytics
Watson Chatbot
Data Analytics
Web Design