Jul 2021 – Present · 4 yrs 8 mos

Jul 2012 – Present · 13 yrs 8 mos

• Part of India Financial Services Practice leadership; Affiliated to FS, Customer and IT practice and capability areas at Bain
• Extensive experience in Digital Payments working with multiple global and Indian payment infrastructure providers and large banks on real-time A2A payments, Credit cards and Payment tech
• Significant experience in India across Digital Lending, Neobanking, Digital wealth management and Open Banking / Banking as a Service working with both incumbents and Fintech insurgents
• Significant exposure to Fintechs in Payments, Lending, Wealth Management and Consumer/SME FS ecosystems in India and globally
• Led multi-year Customer Experience transformation programs at leading regional & local banks
• Significant experience in post COVID operating model design, WFH enablement and new ways of working for large banks
• Extensive experience in Transaction Banking and working in multiple APAC markets, especially Singapore, UK, Thailand and India
• Deep expertise in Trade Finance, Supply Chain Finance, Cash Management
• Led multi-year Transaction Banking transformation programmes at major regional banks covering Strategy, Client value proposition, Technology and Operating Model
• Led multiple multi-year IT transformation programmes at banks, covering Strategy, Architecture, IT procurement, Design and multi-year Implementation
• Deep knowledge of the Banking tech space covering Transaction Banking, Distributed Ledgers, Open Banking, Real-time payments, IOT, Advanced Analytics, Artificial Intelligence etc. - multiple programs on DLT/Blockchain with global/regional banks and DLT platform providers
• Deep knowledge of IT product vendors, Systems Integrators etc.
• Organizational restructuring, Credit strategy and Wealth management strategy at leading Indian NBFCs
• Private equity: Multiple due diligences of targets in various sectors such as Financial Services, Agrochemicals, pharma, healthcare, media, IT-services, logistics and FMCG