Karan Thange

Product Engineer

Navi Mumbai, Maharashtra, India5 yrs 3 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Expert in identifying critical UI/UX inconsistencies.
Proficient in high-fidelity bug reporting tools.
Experienced in creating engaging gameplay content.

Stackforce AI infers this person is a Game Quality Assurance Tester with strong customer support and content creation skills.

Contact

karanthange.work@gmail.com LinkedIn

Skills

Core Skills

Game TestingQuality AssuranceCustomer SupportOperations ManagementTechnical TroubleshootingContent CreationVideo Editing

Other Skills

Adaptive Learningbug reportingAttention to DetailGamingCustomer Service RepresentativesCustomer Relationship Management (CRM)Customer Service ManagementYouTube Video CreationComputer GamingcapcutHardware DiagnosticsBusiness RequirementsAndroid DevelopmentMentoring New HiresEditing

About

Passionate Game QA Tester with cross-platform expertise (PC, Console, Mobile). Skilled in identifying critical UI/UX inconsistencies, collision defects, and performance bottlenecks. Proficient in OBS and NVIDIA Tools for high-fidelity bug reporting. Combining a background in technical troubleshooting with a gamer’s intuition to ensure seamless player experiences.

Experience

5 yrs 3 mos

Total Experience

1 yr 8 mos

Average Tenure

2 mos

Current Experience

Godspeed games

Trainee Game Tester

Feb 2026 – Present · 2 mos · Pune District, Maharashtra, India · On-site

Adaptive Learningbug reportingAttention to DetailGamingGame TestingQuality Assurance

1point1

2 roles

Senior Customer Service Representative

Promoted

May 2025 – Nov 2025 · 6 mos · Navi Mumbai, Maharashtra, India · On-site

Coordinated team operations to efficiently meet service targets.
Trained new hires and monitored quality and performance metrics.
Escalated recurring technical/account issues to enhance efficiency.

Customer SupportCustomer Service RepresentativesCustomer Relationship Management (CRM)Operations Management

Customer Service Representative

Jun 2024 – May 2025 · 11 mos · Navi Mumbai, Maharashtra, India · On-site

Monitored CRM performance and improvement opportunities.
Diagnosed and resolved hardware and software issues promptly

Customer SupportCustomer Relationship Management (CRM)Customer Service RepresentativesTechnical Troubleshooting

Helios advisory

Customer Service Executive

Jan 2023 – Apr 2024 · 1 yr 3 mos · Navi Mumbai, Maharashtra, India · On-site

Answering client correspondences through email and by phone.
Relaying extensive product information to customers.

Customer SupportCustomer Service Management

Mahanagar gas limited

Site Supervisor

Jul 2020 – Dec 2022 · 2 yrs 5 mos · Navi Mumbai, Maharashtra, India · On-site

Youtube

Freelance Content Creator

Apr 2020 – Feb 2023 · 2 yrs 10 mos

Recorded and edited gameplay videos, including creating eye-catching thumbnails.
Conducted live streams for 3-4 hours, enhancing viewer interaction and community engagement.
Analyzed game visuals, mechanics, and bugs to improve content quality and viewer experience.

YouTube Video CreationVideo EditingComputer GamingcapcutContent Creation