Pooja Sangwan

CEO

India9 yrs 11 mos experience

Key Highlights

Over 10 years of experience in growth and strategy.
Led successful fundraising initiatives exceeding targets.
Developed innovative SaaS solutions for diverse industries.

Stackforce AI infers this person is a SaaS and Social Impact professional with extensive experience in growth and strategy.

Contact

Skills

Core Skills

P&l ManagementStrategic PlanningBusiness OwnershipExpansion StrategiesCustomer SuccessProduct OperationsPortfolio ManagementData Analysis

Other Skills

Cross-functional Team LeadershipPricing StrategyOperational ExcellenceSocial ChangeProblem SolvingCustomer RetentionSoftware as a Service (SaaS)Contract NegotiationRenewalsDue DiligenceCustomer OnboardingCustomer Relationship Management (CRM)Business Process ImprovementStrategyProgram Management

About

With 10+ years of professional experience across investment funds, consulting, and start-ups, I thrive in solving complex business problems and enjoy creating systems and structures out of chaos. Opportunities to grow businesses to scale excite me the most.

Experience

9 yrs 11 mos

Total Experience

1 yr 9 mos

Average Tenure

1 yr 2 mos

Current Experience

Kapture cx

2 roles

Head - Customer Success and Growth

Promoted

Aug 2025 – Present · 8 mos

Director - Strategy Founder's office

Jan 2025 – Jul 2025 · 6 mos

Helping Brands Elevate CX

Kemexel

Chief Business Officer

Jun 2024 – Jan 2025 · 7 mos · Gurugram, Haryana, India · On-site

Managed P&L of ₹1500+ Cr turnover, in North region, for Blinkit, Zomato and FirstCry. Led new projects E2E, and oversaw finance, inventory and warehouse ops.

Expansion StrategiesCross-functional Team LeadershipCustomer SuccessP&L ManagementPricing StrategyStrategic Planning+1

Miwhealth infotech pvt. ltd.

Founder

May 2022 – Feb 2024 · 1 yr 9 mos

Content, community, and wellness products & plans based platform focused on Female Health,
covering Menopause, PCOD, Pregnancy, &Postpartum. Scaled the platform to 12,000+ members.

Cross-functional Team LeadershipP&L ManagementSocial ChangeStrategic PlanningOperational ExcellenceProblem Solving+1

Aquakraft ventures

2 roles

Head - Business and Strategy

Promoted

May 2021 – Apr 2022 · 11 mos

Fundraising, Partnerships Project Implementation: Successfully raised 150% target quota in funds, maintained and strengthened relationships with key clients. Traveled across 100+ villages to lead project implementations & Operations.
Led the Ideation and development of the Aquverim platform (World’s 1st digital water bank & exchange), a collaboration with Bosch, enhancing the company & market presence and growing the company's revenue by 30%.

Expansion StrategiesCross-functional Team LeadershipCustomer SuccessCustomer RetentionP&L ManagementSocial Change+4

VP - Digital Initiatives

Sep 2019 – Apr 2021 · 1 yr 7 mos

Expansion StrategiesCross-functional Team LeadershipCustomer SuccessSocial ChangeSoftware as a Service (SaaS)Problem Solving

Goodera

Project Lead

Dec 2017 – Sep 2019 · 1 yr 9 mos · Mumbai, Maharashtra, India

Headed a 10-member team to build a cloud-based monitoring system for Tata Trusts for project monitoring, data Management and dashboards, for 1400 programs. Implemented training program for 100+ project managers.
Implemented projects for Cisco, NSE, IDFC Bank, Dell and Pfizer, devised due diligence strategy, framework for M&A and Impact assessment for projects of $15M+.

Customer SuccessCustomer RetentionProduct OperationsSocial ChangeSoftware as a Service (SaaS)Renewals+3