Vanshika .

Operations Associate

Delhi, India4 yrs 7 mos experience

Most Likely To Switch

Key Highlights

Over 4 years in customer relationship management.
Expert in coordinating student loan processes.
Proven track record in admissions counseling and sales.

Stackforce AI infers this person is a Fintech and Education professional with strong customer relationship management skills.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Admissions CounselingSales Operations

Other Skills

Student SuccessInterpersonal SkillsCustomer RelationsLoan ServicingCommunicationLoan counselorNegotiationSalesFinanceMarketingWeb DesignGraphic DesignSocial Media MarketingBankingAnalytics

About

Self motivated working professional with 4+ years of experience in customer relationship management. I keep my tasks & skills organized to maintain the productivity and ensures to be on Rank 1 in every aspect.

Experience

Nomad credit

Loan Manager

Dec 2023 – Present · 2 yrs 3 mos · Chicago, Illinois, United States · Remote

Customer Relationship Management (CRM)Student Success

Leverage edu

2 roles

Senior Subject Matter Expert

Promoted

Jul 2023 – Dec 2023 · 5 mos

Identify and develop strategic relationships with potential students who would require a loan.
Evaluating student profiles based on their financial strength, shortlisting the right lender option & initiating the loan process accordingly.
Coordinating with the student & the bank at every step in the process, until the student gets disbursement.

Customer Relationship Management (CRM)Student Success

Financial Advisor

May 2022 – Jun 2023 · 1 yr 1 mo

Interpersonal SkillsCustomer Relationship Management (CRM)Customer RelationsLoan ServicingCommunicationStudent Success+2

Upgrad

Admissions Counselor

Jul 2021 – May 2022 · 10 mos · Noida, Uttar Pradesh, India

Responsible for end to end sales from counselled to enrolment.
Counselled the students and suggest them the best courses according to their qualifications.
Convert them into the paid leads by taking proper follow ups and maintaining customer relationship.
Handling end to end finance process for the converted deal on different financial options for customer payment.

Interpersonal SkillsCustomer Relationship Management (CRM)Customer RelationsAdmissions CounselingSalesCommunication+1