Shambhavi Deshpande Saxena

Head of Design

India7 yrs 11 mos experience
Highly Stable

Key Highlights

  • Led design from pre-seed to Series A at Terra.do.
  • Achieved 700% growth in transactions for train booking.
  • Designed user experience driving 1000% user base growth.
Stackforce AI infers this person is a Product Designer with expertise in B2C and B2B digital products across various platforms.

Contact

Skills

Core Skills

Product DesignUser Experience DesignUser Research

Other Skills

Design ManagementDesign StrategyUser Interface DesignGraphic DesignUser-centered DesignMobile Interaction DesignSustainable DesignCommunication DesignDesign ResearchCommunity DevelopmentCommunicationInteraction DesignConcept DevelopmentPrototypingSketching

About

Hello! I am a Product Designer with 9+ years of experience working on B2C and B2B digital products across Web, Mobile, and AR/VR interfaces. For about 4 years I led Design at Terra.do, a mission-driven community of professionals addressing climate change, in its formative years. I studied Design at undergraduate and postgraduate levels. I help teams understand users and design holistic digital experiences. I enjoy being the voice of users and simplifying their life. On the side, I enjoy food journaling, nature walking and meditation.

Experience

Terra.do

3 roles

Head of Product Design

Promoted

Nov 2020Jan 2025 · 4 yrs 2 mos · Remote

  • Terra.do is a platform for everyone seeking education, a community, and a career in climate action. I take care of end-to-end product design, supporting other designers on the team, working side-by-side with the product, engineering, community, learning, careers, and other wonderful people in our close-knit team. I work as Head of Product Design and am responsible for shaping the design philosophy and overall user experience for this beautiful community. My journey with Terra.do has been very special. I joined the company at a pre-seed stage in June 2020 and helped it scale up to Series A in early 2022. I have grown along with the company and have so much to be thankful for. I work with a wonderful team of techies, product people, community builders, educators, and more - to create lovable experiences for our community of talented people who want to work on climate change.
Product DesignUser ResearchDesign ManagementDesign StrategyUser Experience DesignUser Interface Design

Founding Designer

Promoted

Aug 2020Oct 2020 · 2 mos · Remote

  • With a community-first design approach, I started designing learning and teaching experiences for cohort-based courses and helping the company establish itself as a professional learning community for climate change.
User ResearchGraphic DesignUser Experience DesignUser-centered DesignUser Interface DesignProduct Design+2

Design Volunteer

Jun 2020Jul 2020 · 1 mo · Remote

  • I volunteered for Terra.do in the team's early days, when the company was at a pre-seed stage. I primarily work on product design and creative direction for social media, while helping with product strategy, community building, and operations.
User ResearchGraphic DesignUser Experience DesignUser Interface DesignUser-centered DesignProduct Design+1

Carnegie mellon university

Research And Teaching Assistant

Aug 2019May 2020 · 9 mos · Pittsburgh, Pennsylvania, United States · On-site

  • At the CMU School of Design, I was a teaching assistant for the 'Dexign Futures' course centered around sustainable development. I facilitated classroom interactions and improved the workflow of teaching, feedback, and grading. I also conducted research at the Imaginaries Lab and helped build the curriculum for a course centered on new ways to live sustainably.
User Research

Makemytrip.com

2 roles

Deputy Manager Interaction Design

Promoted

Apr 2019Jul 2019 · 3 mos · On-site

  • MakeMyTrip.com is India's largest travel internet company, where I got a chance to work on 5+ business verticals in the MakeMyTrip-GoIbibo group - including Flights, Trains, Buses, Hotels, Growth, and Customer support. I designed user experiences in products of varying scales, on B2C and B2B fronts.
  • I worked in interdisciplinary teams of different sizes, cross-collaborating with product managers, engineers, marketers, designers, etc across teams. I was honoured to be thrice awarded a ‘Tripper of the month for extraordinary contribution’ badge.
  • My most impactful projects at MakeMyTrip were:
  • Train ticket booking experience which resulted in a 700% growth in transactions
  • Bus ticket booking experience which resulted in a 200% growth in transactions
  • An integrated hotel inventory management for MakeMyTrip's merger with Goibibo
  • Analytics and booking management tools for hotel owners and their BD managers
  • Enhancements to MakeMyTrip's hotel booking experience
  • Foundations of MakeMyTrip's mobile customer support experience
User Research

Assistant Manager Interaction Design

Jun 2015Mar 2019 · 3 yrs 9 mos · On-site

User Research

Astroguru – among india’s top 100 lifestyle apps on play store (fbstart backed)

UX Design Consultant

Feb 2017Apr 2017 · 2 mos · Gurugram, Haryana, India · On-site

  • AstroGuru is an app that provides users with predictions based on palmistry, astrology, numerology, etc. I helped run experiments to drive monetization by designing and iterating on the user experience across features both old and new in the app. We obtained a significant growth of 30% in revenue and an astounding 1000% expansion in the user base within a few months as a result.
User Research

Sapient consulting | now publicis sapient

Information Architect

May 2014Jul 2014 · 2 mos · Bengaluru, Karnataka, India · On-site

  • I interned at SapientNitro, a division of Sapient Consulting Ltd, a multinational marketing agency. In my two months there, I designed responsive navigation systems and contributed to the Help section of the credit cards website of SBI, the largest public-sector multinational bank in India.
User Research

Industrial design centre, iit bombay

Design Researcher

May 2013Jun 2013 · 1 mo · Mumbai, Maharashtra, India · On-site

  • I did a summer project at IDC, IIT Bombay, focusing on minute engineering details that go into making a design functional. I examined hundreds of physical products and designed manufacturing details for stapling machines, along with educational content about handheld stationery products.
User Research

Education

Indian Institute of Technology, Guwahati

Bachelor of Design — Design

Jan 2011Jan 2015

Carnegie Mellon University

Master of Professional Studies — Design for Interactions

Jan 2019Jan 2020

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