Feb 2023 – Jul 2025 · 2 yrs 5 mos · Noida, Uttar Pradesh, India · On-site

• Led the architecture and engineering transformation of JSW One Platform Ltd, enabling exponential scale, engineering excellence, and operational efficiency across fintech and supply chain ecosystems.
• Owned end-to-end platform strategy for Order, Ledger, and Finance-integrated Supply Chain systems serving multi-location enterprise operations.
• Led GenAI-powered automation transformation—deploying AI copilots for invoice validation and reconciliation, reducing manual effort by ~80% and shrinking cycle times from days to minutes.
• Replaced BPM-driven exception workflows with agentic AI decision frameworks, improving operational accuracy and financial determinism.
• Integrated PO, GRN, ERP, and Zoho Books into a unified ledger architecture ensuring real-time financial visibility and audit readiness.
• Partnered with CFO, COO, and Product leadership to align platform investments with working capital optimization and SLA adherence.
• Modernized monolithic OMS into domain-driven, event-driven microservices architecture, unlocking scalability, resilience, and faster feature velocity.
• Established reliability and compliance governance (SOC2, GDPR, PCI-DSS), embedding privacy-by-design and observability standards across the platform.
• Scaled the engineering organization from 8 to 35+ engineers across backend, data, DevOps, and platform pods, instituting structured hiring and leadership development.

Apr 2021 – Feb 2023 · 1 yr 10 mos

• Led end-to-end engineering for core platform components of one of India’s largest e-commerce ecosystems. Scaled systems for catalog, pricing, CRM, and post-order operations, enabling seamless experiences for millions of users and processing billions of events in high-throughput, low-latency environments.
• Directed multi-pod engineering organization (50+ engineers) across payments, catalog, inventory, logistics, and order platforms serving millions of users.
• Architected high-scale catalog system ingesting 240M+ SKUs, enabling seller self-service and improving marketplace liquidity.
• Built real-time pricing and promotion engine (1.5M RPM) using Kafka and Elasticsearch to support high-volume flash sales.
• Led org-wide microservices and DevOps transformation—standardizing API governance, CI/CD, and observability frameworks.
• Spearheaded reverse logistics and assisted-buying platforms contributing to 3× GMV growth.
• Established GDPR-compliant, event-driven services architecture improving fault isolation, privacy compliance, and release velocity.
• Mentored EMs and senior engineers into leadership roles, ensuring succession planning and organizational continuity.

Apr 2019 – Mar 2021 · 1 yr 11 mos

• Key Responsibilities
• Led design & execution of the technical roadmap, aligning with customer needs, business goals, and platform scalability.
• Championed Agile practices to boost development velocity, deployment reliability, and estimation accuracy.
• Directed cross-functional teams delivering end-to-end e-commerce features across frontend & backend stacks.
• Partnered with product & functional stakeholders to shape requirements, ensuring clarity, feasibility, and timely delivery.
• Oversaw seamless deployment of large-scale software components across distributed systems.
• Key Initiatives
• Customer Experience Roadmap – Designed & rolled out features that enhanced digital customer journeys.
• Chat Enablement – Launched offline messaging to connect customers with CX agents, boosting engagement & resolution rates.
• Tech Stack: Java (J2EE), Spring, Hibernate, Aerospike, Kafka, RESTful Services

Apr 2017 – Mar 2019 · 1 yr 11 mos

• Key Responsibilities
• Built & led a high-performance engineering team, consistently delivering projects on time with strong quality benchmarks.
• Acted as Technical Architect for the Prescription Fulfillment System, ensuring scalable design & real-time performance.
• Served as Chief Scrum Master, managing multiple agile teams, defining delivery scope, sprint milestones & driving cross-team execution.
• Fostered a culture of engineering excellence, agile maturity, and continuous learning across teams.
• Key Initiatives
• Technology Modernization – Implemented Cassandra as primary NoSQL store & Aerospike as LRU cache layer, optimizing performance for high-throughput workloads.
• Capability Building – Designed & delivered structured training on NoSQL databases and Agile practices, upskilling teams & accelerating delivery maturity.
• Tech Stack
• J2EE, Spring, Hibernate, Aerospike, Cassandra, RESTful Services

Aug 2015 – Mar 2017 · 1 yr 7 mos

• Key Responsibilities
• Designed & developed critical backend components for Snapdeal.com using J2EE, Spring, Hibernate, and Aerospike.
• Gathered & analyzed requirements from stakeholders, delivering scalable, maintainable technical solutions for high-volume customer interaction workflows.
• Optimized customer support queries, improving agent productivity & reducing resolution time.
• Integrated third-party APIs including Ticketing Systems & IVR (Inbound/Outbound) using CISCO APIs, enhancing customer engagement.
• Ensured reliability & performance of middleware services in high-concurrency environments through code reviews, tuning, and scalable architecture.
• Partnered with cross-functional teams (Product, QA, Ops) to deliver resilient, production-ready systems.
• Strategic Initiatives
• SOA & EAI Architecture – Designed & implemented Service-Oriented Architecture (SOA) and Enterprise Application Integration (EAI) patterns to unify new and legacy systems.
• Web Services Integration – Built & maintained SOAP and RESTful APIs, enabling real-time communication between customer support tools and commerce services.
• Legacy Modernization – Spearheaded integration efforts to bridge legacy infrastructure with modern service-based architecture, ensuring zero downtime & data integrity.
• Tech Stack
• Java (J2EE), Spring, Hibernate, Aerospike, SOAP/REST APIs, CISCO APIs, SOA/EAI Patterns, Distributed Systems

May 2010 – Jul 2015 · 5 yrs 2 mos

• Key Responsibilities
• Designed & developed backend APIs to power multi-channel functionality across CRM, IVR, Mobile, Web, and WAP.
• Architected scalable database schemas ensuring data integrity, high availability, and performance in high-transaction environments.
• Collaborated with stakeholders to define data models & system requirements, aligning business needs with technical architecture.
• Modularized backend systems for reusability, testability, and long-term maintainability.
• Exposed clean, secure, and versioned REST APIs for subsystem and third-party service integrations.
• Delivered production-grade code through rigorous testing, peer reviews, and API design best practices.
• Strategic Initiatives
• Modular Service Design – Refactored monolithic structures into service-based components, improving agility, scalability, and maintainability.
• Unified RESTful API Layer – Established a standardized API layer to abstract complexity, ensuring smooth integrations across internal & external platforms.
• Cross-Platform Enablement – Delivered backend capabilities supporting consistent customer experience across digital and voice channels.
• Tech Stack: Java (J2EE), Spring, Hibernate, RESTful APIs, MySQL, MongoDB, Microservices, JSON, API Gateway, Agile Development

Jan 2007 – Apr 2010 · 3 yrs 3 mos · Noida Area, India

• Role: Work as a software developer in education.ebizel.com project, education.ebizel.com has provide online 52 computer courses, where our associate learns these courses and participate in quiz and take online certificate.