Sunil Yadav ๐Ÿ‡ฎ๐Ÿ‡ณ

Operations Associate

India7 yrs 9 mos experience

Key Highlights

  • Proven track record in improving collection efficiency.
  • Strong leadership in managing field teams.
  • Expertise in customer-focused recovery strategies.
Stackforce AI infers this person is a Collections and Operations Management expert in the Fintech industry.

Contact

Skills

Core Skills

CollectionsRecoveryOperations ManagementTeam Management

Other Skills

Portfolio ManagementRecovery EfficiencyField Team LeadershipCollection EfficiencyVendor ManagementFleet ManagementCustomer RecoveryTeam LeadershipProcess ImprovementOperations AdministrationBusiness ProcessCredgenics Loan Collections PlatformImage DesignOnline GraphicsAdobe Illustrator

About

Hi This Side Sunil Yadav, Banking professional with experience in Collections, Recovery, and Portfolio Management in the unsecured lending segment. Currently working as a Manager at IDFC FIRST Bank, responsible for managing portfolio performance, driving recovery efficiency, and leading field teams to achieve collection targets. Skilled in customer negotiation, field operations management, and strategic recovery planning. Focused on improving recovery performance while maintaining ethical collection practices and strong customer relationships. Passionate about leadership, operational excellence, and contributing to sustainable growth in the banking and financial services industry. ๐Ÿ“ฉ Open to exploring new opportunities in Collections, NPA Recovery, and Operations Management. Reach out at sasunilyadav3@gmail.com

Experience

Idfc first bank

Manager

Jan 2026 โ€“ Present ยท 2 mos ยท Bihar, India ยท On-site

Portfolio ManagementRecovery EfficiencyField Team LeadershipCollectionsRecovery

Vidyuttech

Growth - Central India

Dec 2023 โ€“ Dec 2025 ยท 2 yrs ยท India ยท On-site

  • Over the past few years, I have been actively working in Collections & Operations across different regions, and I am proud to share that we have seen remarkable growth in Central India.
  • โœ… Improved collection efficiency
  • โœ… Strengthened vendor & fleet management
  • โœ… Enhanced customer recovery, including soft collections & NPA handling
  • โœ… Building strong on-ground teams for sustainable results
  • This journey has been all about discipline, teamwork, and customer-focused recovery strategies. I strongly believe that with the right approach and dedication, Central India will continue to be one of the fastest-growing markets in the coming years.
  • ๐Ÿ’ก Looking forward to contributing further to Collections, Recovery & Operational Excellence in this region.
Collection EfficiencyVendor ManagementFleet ManagementCustomer RecoveryCollectionsOperations Management

Agrowave

Cluster Manager

Dec 2021 โ€“ Nov 2023 ยท 1 yr 11 mos ยท Gurugram, Haryana, India ยท On-site

Team ManagementTeam Leadership

Smarte

Operations Manager

Apr 2020 โ€“ Nov 2021 ยท 1 yr 7 mos ยท Gurugram, Haryana, India ยท Remote

Process ImprovementOperations Management

Oye rickshaw: the first & last mile ride co.

Assistant Manager

Apr 2019 โ€“ Mar 2020 ยท 11 mos ยท Delhi, India ยท Hybrid

Operations AdministrationOperations ManagementBusiness Process

Excitel broadband

Business Development Executive

Jan 2018 โ€“ Mar 2019 ยท 1 yr 2 mos ยท Delhi, India

Education

Lalit Narayan Mithila University, Darbhanga

Bachelor of Applied Science - BASc โ€” English Language and Literature/Letters

Jan 2018 โ€“ Jan 2021

Devi Ahilya Vishwavidyalaya

Master of Business Administration - MBA โ€” Operations Management and Supervision

May 2022 โ€“ Oct 2025

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