Rahul Srivastava

Program Manager

Bengaluru, Karnataka, India9 yrs 9 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Led AI-powered product initiatives generating over $2B in sales.
Expert in scaling enterprise SaaS solutions across global markets.
Strong cross-functional leadership driving customer-centric innovations.

Stackforce AI infers this person is a Product Manager specializing in AI-driven SaaS solutions in the E-commerce and FinTech sectors.

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Skills

Core Skills

Product StrategyProduct ManagementCustomer ExperienceAi/mlEnterprise Saas

Other Skills

product visionroadmapCustomer Experience AnalysisData AnalysisGenerative AICustomer Journey MappingCross-functional Team LeadershipProduct DevelopmentSearch AnalysisProgram scalingCatalog ManagementFinTechSearch Engine Optimization (SEO)PDLCLarge Language Models (LLM)

About

Product/Program Leader with 9+ years of experience driving AI-powered and enterprise SaaS products delivering customer-centric innovations and scaling impactful solutions. Skilled in building and scaling LLM-driven, agentic and conversational UX products, with a proven ability to define product vision, execute roadmaps, and lead global launches across 8+ markets. Adept at partnering with cross-functional teams to shape strategy, prioritize features, and deliver customer-first innovations at scale.

Experience

9 yrs 9 mos

Total Experience

3 yrs 3 mos

Average Tenure

4 yrs 10 mos

Current Experience

Amazon

Program Manager

Jul 2021 – Present · 4 yrs 10 mos · Bengaluru, Karnataka, India

Led the “Storewalk” program to identify and resolve CX pain points, with a particular focus on the search experience, achieving a 15% reduction in customer drop-offs, leading to an incremental sale of $1.5B in the US store
Led the design and development of Sherlock+, a Generative AI powered platform to automate defect detection and insights generation enabling scalable, data-driven decision-making for global category teams.
Led cross-functional coordination with engineering, product, and applied science teams to improve Amazon Search quality by deploying LLM-based models for complex query understanding (symptom, negation, premium intent) leading to $448M in incremental sales
Drove influencer storefront discoverability, trending product surfacing, and filter improvements by working with platform and personalization teams boosting engagement by 20% and conversion by 12%
Led the VDRE program to define optimal UX across 500 product types and 2,000+ brands in 8 markets, aligning engineering, legal, and product teams to deliver consistent global experience
Designed an ML based solution to reduce variation defects from 18.09% to 5% improving the search and comparison experience.
Defined global catalog KPIs across 25 parameters, providing CEO-level visibility and aligning executive leadership on customer experience initiatives

Product Strategyproduct visionroadmapProduct Management

Finiq consulting pvt.ltd.

Product Manager (Assistant Vice President)

May 2019 – Jul 2021 · 2 yrs 2 mos · Pune, Maharashtra, India

Led FXD Connect, a next-gen cloud-based multi-dealer FX derivatives platform, automating the complete sales workflow from price discovery through post-trade lifecycle management for 3 buy and 13 sell side clients globally
Owned the product development from initiation to launch including setting the vision, requirement gathering, prioritizing features, business case definition, managing development and validating the pre-release product
Planned and led the cloud migration of the application resulting in signing up 2 new clients and reducing turnaround times from average 3 weeks to 2 days
Launched a no-code payoff builder for sales teams, saving $600K annually in implementation costs and boosting NPS by 20%
Designed and implemented new features such as What if Scenarios and Back Solve, increasing the Monthly Active Users (MAU) by 30% and reducing churn by 25%
Partnered with engineering, sales, and client stakeholders to deliver scalable enterprise SaaS solutions, directly aligning roadmap execution with revenue growth and customer adoption.

Enterprise SaaSProduct Management

Areté advisors

Summer Associate

Apr 2018 – May 2018 · 1 mo · Mumbai Area, India

Received a Pre-Placement Offer (PPO) – 2/7 interns across IIM A and IIM C to receive the offer.
Recommended the “Go-No Go strategy” by evaluating the attractiveness of 5 markets for establishing a premium maternity center for a leading mother and child care hospital chain in the country
Analyzed a potential Capex investment of $100 Million, backed by one of the largest PE funds in the world
Market Sizing, demand-supply gap estimation and benchmarking was done to gauge investment attractiveness
Reached out to 180+ key stakeholders through primaries covering Mumbai, Kolkata and Guwahati markets
Benchmarked c.50 hospitals for volumes, pricing, consultant engagement model and key drivers of success
Evaluated franchising models across industries to devise a franchising strategy for a leading diagnostic player
Analyzed 11 players in the diagnostic, auto, education, retail, beauty etc sectors through primary research

Citi

2 roles

Application Development Supervisor

Promoted

Aug 2015 – May 2017 · 1 yr 9 mos

1. Worked as a JAVA developer for two projects - Client Insight Analytics under Global Market Sales Technology and Collateral Management System under Risk Technology
2. Responsible for the development of the solution using JAVA
3. Led a team of 3 to develop a search engine (Chatbot) for the application using Natural Language Processing (NLP)
4. Improved the performance of the application by devising a caching solution using elastic search