ISHITA BISWAS

CEO

Bangalore Urban, Karnataka, India14 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 15+ years in Data & Decision Science leadership
  • Expert in customer engagement and pricing strategies
  • Proven track record in predictive modeling and analytics
Stackforce AI infers this person is a Fintech analytics leader with extensive experience in customer engagement and pricing strategies.

Contact

Skills

Core Skills

AnalyticsSalesforceProduct AnalyticsFinancial ServicesDigital StrategyCampaign ManagementMachine LearningData AnalysisSql

Other Skills

Salesforce strategySalesforce Analyticsproduct test designBusiness InsightsR (Programming Language)Strategic InsightsStatistical Data AnalysisAlteryxFinanceSAS (Programming Language)Team LeadershipPricing StrategyExecutive ManagementSales analyticsFinancial Modeling

About

Data & Decision Science professional with 15+ years of experience in leading analytics initiatives focused on improving customer engagement, optimizing pricing and portfolio performance, and enabling effective business decision-making. Work spans customer lifecycle analytics, credit and pricing strategy, marketing and digital analytics, and enterprise experimentation.Have built and deployed analytical frameworks that help translate data into practical insights used by frontline teams and business leadership.Core areas of expertise include:• Customer lifecycle and relationship analytics• Credit risk and pricing analytics• Marketing, product, and digital analytics• Predictive modeling, segmentation, and forecasting• Experimentation and performance measurement• Development of scalable analytics solutions for business decision supportTechnical background includes statistical modeling and machine learning techniques such as survival analysis, causal models, markov chains, segmentation methods, ensemble models, and time series forecasting.Tools and platforms include Python, R, SAS, SQL, Snowflake and Alteryx

Experience

Jpmorganchase

4 roles

Executive Director - Branch Channel Analytics & Strategy

Promoted

Jan 2026Present · 2 mos

Salesforce strategySalesforce AnalyticsAnalyticsSalesforce

Vice President - Branch Channel Analytics & Strategy

Dec 2023Jan 2026 · 2 yrs 1 mo

  • Helping build products that drive and influence banker behavior.
Product Analyticsproduct test designSalesforce strategySalesforce

Vice President - Businesss Banking

Promoted

Jan 2022Dec 2023 · 1 yr 11 mos

  • Business Banking analytics lead - Deposits, Lending, Field performance
Financial ServicesBusiness InsightsR (Programming Language)Strategic InsightsStatistical Data AnalysisAlteryx+5

Assistant Vice President Business Banking

Jun 2019Jan 2022 · 2 yrs 7 mos

  • Business banking loan pricing, forecasting and analytics lead for small business loans
Financial ServicesStatistical Data AnalysisSAS (Programming Language)Team LeadershipAnalytics

Citi

Specialized Analytics Manager

Jan 2018Jun 2019 · 1 yr 5 mos

  • Design campaign strategies for targeting customers for personal installment loan product using logistic regression and decision tree based models – end to end execution from initial scoping, past performance tracking to final deployment.
  • Analyse complete funnel metrics of digital campaigns for retail banking customers from site visits to final product funding to make recommendations to optimize the conversion funnel
  • Formulate test design for campaigns with right control simulation in order to measure effectiveness of existing customer campaigns on a weekly and monthly basis.
  • Profile campaign responders to better understand customer attributes effecting the success or failure of an ongoing campaign.
Financial ServicesDigital StrategySAS (Programming Language)Campaign Management

Edgeverve

Data Scientist

Dec 2015Jan 2018 · 2 yrs 1 mo · Bengaluru Area, India

  • Built a loan prediction model for prediction of bad loans for a banking major in the middle east
  • Designed and implemented a web analytics solution for a banking product using kd-tree algorithm
  • Initial scoping,designing and implementing solutions for procurement use cases like segmentation of business units and a lead indicator framework for predicting compliance, using machine learning algorithms.
  • Using text mining algorithms and regular expressions to build domain specific niche dictionary
  • Created a cost savings solution by optimizing payment terms using regular expressions
  • Customer Segmentation for a product involving a rule based model to help customers manage their debt better
  • Developed a credit scoring model to be embedded into the loan performance module of the product
Financial ServicesMachine LearningData Analysis

Citi

Assistant Manager, Global Analytics and Insights

Jul 2014Nov 2015 · 1 yr 4 mos · Bengaluru Area, India

  • Developed a CHAID based look-alike cross sell model to generate potential leads for a banking product estimated to generate $11MM in revenue over 3 years.
  • Deployed the model across three different countries tailored to country specific needs – Initial scoping,Model development,Implementation ,Tracking
  • Digital analytics: Initial scoping and Sizing for Cross– channel offloading of “Rewards Redemption” feature to the online channel
  • Remarketing Sales funnel drop outs for an unsecured lending product for an APAC country - estimated to generate $1M in revenue in 1 year
  • Portfolio Analysis for Cards business – Across APAC
  • Cards portfolio analysis
  • Developed pricing models for unsecured sending product – (Logistic regression models)
Financial ServicesSAS (Programming Language)Analytics

Exl

Senior Business Analyst

Jul 2013Jun 2014 · 11 mos · Bengaluru Area, India

  • Longevity analysis using cox proportional hazard model for a Pharmaceutical Client
  • Transplant Analytics- Scientific Registry of Transplant Recipients:
  • Risk scoring for patients post graft transplant based on a risk adjusted model
  • Generation of insights which could help to make informed decision for organ allocation, help centres implement corrective action which may further aid in transplant policy formulation.
  • Retail analytics - #1 Prepaid card retailer in the US
  • A Prepaid card issuer in the United States wanted to improve customer experience by determining optimum hold periods for 'Remote Deposit Capture' transactions and penalizing the defaulters.
  • Built deep behavioral profiles of defaulters and developed a CART based segmentation model to create a white-list of customers
  • Migration scorecards,prediction of customer lifetime revenue and retention months
SAS (Programming Language)

Coal india limited

INTERNSHIP

May 2012Jul 2012 · 2 mos · Ranchi Area, India

  • Economic analysis and project planning using capital budgeting tools

Aashayein foundation

Education Volunteer

Jun 2010Dec 2010 · 6 mos · Bengaluru Area, India

  • An active volunteer for a NGO 'Aashayein foundation' Bangalore, contributing by teaching and mentoring school children in a Government School in Bangalore.
  • Organizing & managing learning and development activities at government schools as a part of NGO activity.

Wipro technologies

Analyst

Sep 2008Sep 2010 · 2 yrs · Bengaluru Area, India · On-site

  • Worked as a problem analyst, generating insights from the historical database of faults / alarms.
  • Responsible for debugging and providing design support for the customer field related issues.
  • Worked on projects involving complete software development life cycle performing various roles, namely, analyst, project coordinator, at techno functional profiles
SQLSAS (Programming Language)Analytics

United telecoms limited, india

INTERNSHIP

Dec 2007Feb 2008 · 2 mos

  • Designed the modules of Network monitoring report, HR, IP details, Project Manager , Logistics and Leave Details Modules for the in house portal of United Telecoms Limited, Ranchi.This project was aimed at reducing the work which was previously done manually ,also facilitated the inter departmental communication,connectivity and sharing of reports across the various districts in the state.

Education

Delhi University

MASTER OF BUSINESS ECONOMICS — Dual Specialization in Econometrics and Finance

Shanmugha Arts, Science, Technology and Research Academy

B.TECH — Computer science and engineering

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