Mar 2022 – Oct 2025 · 3 yrs 7 mos · India · On-site

• Dynamic leader supporting steering of revenue growth and market share expansion across ocean-cargo, cement, airport, and trucking businesses.
• Created Cement & Gas Market Intelligence with revenue growth potential in excess of USD 6B p.a. Employing strategic reviews, innovative solutions, and stakeholder collaboration to optimize costs and enhance operational efficiency.
• Pioneering global marketing of a targeted advertisement solution, achieving a remarkable 174% YoY growth in Non-Aero Revenue at airports.
• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐕𝐢𝐬𝐢𝐨𝐧 & 𝐃𝐚𝐭𝐚-𝐃𝐫𝐢𝐯𝐞𝐧 𝐄𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞:
• Innovative strategist implementing ML solutions for 4.6% cost optimization in ports and cement. Pioneering world-first Market Intelligence for Airport and Sea Port Cargo, leveraging AI for double-digit revenue growth. Orchestrating digital control towers for proactive issue identification, ensuring seamless operations in ports and cement businesses.

Mar 2019 – Feb 2022 · 2 yrs 11 mos · Gurugram, Haryana, India · On-site

• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩 𝐢𝐧 𝐀𝐢𝐫𝐩𝐨𝐫𝐭 𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 & 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞 (𝐀𝐎&𝐂𝐒):
• Led transformative strategies in Airport Operations & Customer Service, overseeing a large workforce across domestic and international markets. Navigated challenges during Covid-19 with innovative technology interventions, achieving substantial cost savings. Pioneered end-to-end digitization for multiple airports, realizing significant payroll and equipment cost savings, marked by the successful implementation of the INFORM system and impactful change management initiatives.
• 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐢𝐜𝐚𝐥 𝐀𝐝𝐯𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭𝐬 & 𝐁𝐮𝐝𝐠𝐞𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:
• Drove technological advancements by introducing a cutting-edge BI system for operations, utilizing AI/ML applications for enhanced revenue, cost optimization, and operational efficiency. Crafted a comprehensive 5-year roadmap aligning business drivers, technology strategies, and actionable plans. Managed an annual budget, implementing innovative analytics for KPI monitoring, resulting in remarkable performance improvements.

Mar 2015 – Feb 2019 · 3 yrs 11 mos · On-site

• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐆𝐫𝐨𝐰𝐭𝐡 𝐋𝐞𝐚𝐝𝐞𝐫 𝐢𝐧 𝐂𝐚𝐫𝐠𝐨 𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬:
• As a driving force at Emirates Sky Cargo, I orchestrated strategies that fueled an impressive 8.6% YoY revenue growth. My data-driven approach, actions based on insights and strong customer relationships globally significantly increased revenue opportunities. UAE Region weekly sales doubled within six months.
• 𝐂𝐨𝐬𝐭 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭 𝐚𝐧𝐝 𝐏𝐫𝐨𝐟𝐢𝐭 𝐆𝐞𝐧𝐞𝐫𝐚𝐭𝐨𝐫:
• Beyond revenue, I played a pivotal role in turning around the six highest loss-making routes in the Freighter P&L, generating substantial profits. My collaborative leadership and technology-enabled solutions resulted in a notable 17% revenue increase during FY 17/18, showcasing a commitment to strategic success.

Sep 2008 – Feb 2015 · 6 yrs 5 mos · On-site

• 𝐒𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐑𝐞𝐯𝐞𝐧𝐮𝐞 𝐆𝐫𝐨𝐰𝐭𝐡 𝐚𝐧𝐝 𝐂𝐨𝐬𝐭 𝐎𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐄𝐱𝐩𝐞𝐫𝐭:
• Played a pivotal role in elevating revenue and market share across passenger and cargo businesses, orchestrating strategic audits, innovative solutions, and impactful stakeholder partnerships for implementation. Influenced CxOs and senior management in a USD 20 Bn business, facilitating agreements on advisory and consulting engagements. Led cross-functional teams, executing substantial revenue-boosting actions and cost optimizations across diverse functions.
• 𝐆𝐥𝐨𝐛𝐚𝐥 𝐂𝐨𝐥𝐥𝐚𝐛𝐨𝐫𝐚𝐭𝐢𝐨𝐧 𝐚𝐧𝐝 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐋𝐚𝐮𝐧𝐜𝐡 𝐈𝐧𝐧𝐨𝐯𝐚𝐭𝐨𝐫:
• Pioneered India business development, focusing on key sectors and contributing significantly to a remarkable 6.5% revenue enhancement. Extended influence across diverse regions, including the US, EU, ME, China, Far East, and India, reviewing business performance, providing solutions, and partnering with businesses for effective implementation. Spearheaded operational enhancements in airports, group services, identifying inefficiencies and implementing solutions for improved process efficiency. Successfully launched key products in various verticals, resulting in additional revenue generation. Leadership extended to spearheading the implementation of audit analytics, extracting valuable insights for executing comprehensive audit assignments in both passenger and cargo domains.

Jul 2000 – Aug 2008 · 8 yrs 1 mo · Greater Kolkata Area · On-site

• Led corporate planning and strategy functions for a diversified group with interests in tea, travel, hotels, engineering, and steel. Formulated comprehensive strategic plans to align with organizational objectives, fostering growth across business units. Emphasized market analysis, operational efficiency, and customer experience enhancement. Incubated the IT Company of the Group and turned it profitable within 2 years.

Apr 1997 – Jul 2000 · 3 yrs 3 mos · Kolkata & Mumbai · On-site

• Spearheaded the meticulous end-to-end management of credit reviews for the Bank's esteemed blue-chip clientele. Recognizing my exceptional relationship management prowess, the Bank swiftly elevated me to the role of Relationship Manager, entrusting me with the strategic oversight of their high-profile blue-chip accounts. This rapid promotion underscores my ability to navigate complex financial landscapes and cultivate lasting partnerships with discerning clientele in the dynamic world of corporate finance.