Deepen Vora

Head of Design

Bengaluru, Karnataka, India20 yrs 3 mos experience
Highly Stable

Key Highlights

  • Led transformative design initiatives in healthcare.
  • Expert in user-centered design and leadership.
  • Proven track record in B2B and B2C experiences.
Stackforce AI infers this person is a UX Design Leader specializing in Healthcare and SaaS industries.

Contact

Skills

Core Skills

User-centered DesignLeadershipUser Experience WritingTeam Management

Other Skills

User ResearchWeb ApplicationsUser PersonasDesign Team CoordinationComplex SystemsEnterprise SoftwareCustomer JourneysInteraction DesignDesign StrategySystems ThinkingUsabilityBusiness MetricsDetailed DesignAnalytical SkillsConstructive Feedback

About

With over 15 years of Experience in Design & Design Strategy, I am a hands-on Design leader passionate about solving user problems and driving business success. I currently lead the Supply Chain Design Team for Pharma and Diagnostics vertical at India's biggest healthcare company Pharmeasy. My role has encompassed a wide range of responsibilities, from conceptualisation and design strategy to project execution and delivery. Despite lacking formal design education, my self-taught journey has equipped me with a deep understanding of design principles and methodologies. Through my experience working on diverse projects across various industries, I have developed a versatile skill set that enables me to adapt to different design challenges and deliver innovative solutions. I have managed teams and worked on domains ranging from E-commerce, Travel, Media, Finance and Healthcare. I also stay abreast of the latest design trends and technologies and leverage my expertise in Figma to create exceptional user experiences. Career Highlights: - Transformed the legacy Thyrocare Diagnostics B2B/B2C supply chain systems enhancing usability, customer satisfaction and better adoption and increased revenues through a comprehensive revamp of Thyrocase Franchise systems, Phlebotomist's app, Customer support panel & Lab operation systems. - Led high-impact design initiatives of Pharmeasy Medicine B2C/B2B Supply chain systems by building from grounds up resulting in Higher efficiency, Lower Costs, Better Margins and Overall sanity of data for products like Procurement, Logistics, Warehouse Management, Finance, Seller & Vendor Portal. - Led the redesign of product Acqura (recruitment solution) which helps companies hire top candidates without human bias thus reducing cost and effort of recruiters. - Led the guest side experience of entire website / M-site for Stayzilla, India's largest homestay network, leading to better engagement and trust - Led the Cart, Checkout experience for m-site and app for Flipkart, thus driving more conversions.

Experience

Birla pivot

Design

May 2025Dec 2025 · 7 mos · Bengaluru, Karnataka, India · On-site

Career break

Caregiving

Jan 2025Apr 2025 · 3 mos

Pharmeasy

3 roles

Lead Designer

Apr 2021Jun 2023 · 2 yrs 2 mos

  • Pharmeasy acquired Thyrocare in 2021 - India's first fully automated diagnostics laboratory.
  • Successfully revamped Thyrocare's legacy systems to align with Pharmeasy's platform, enhancing the overall user experience and designing a scalable solution.
  • Led a team of 4 designers
  • Worked on Franchise, Phlebo, Thyrocare web/ m-web, Customer support & Lab solutions
  • Created a B2B design system and created reusable components for web / mobile.
  • Setup design processes
  • Facilitated weekly sync ups with product / business
User-centered DesignLeadershipWeb DesignUser Experience WritingHTMLUser Research+32

Senior Manager UX

Promoted

Nov 2018Dec 2024 · 6 yrs 1 mo

  • Led the entire Supply chain systems for Pharma and Diagnostics vertical.
  • Lead a team consisting of UX designers, product designers
  • Create styleguide and design system components
  • Manage day-to-day operations and assign tasks
  • Setup design processes
  • Facilitate Weekly Meetings with Product & Business Heads
  • Oversee Recruitment and Selection Process
User-centered DesignLeadershipUser Experience WritingUser ResearchWeb ApplicationsUser Personas+28

Sr. UX Designer

Nov 2018May 2021 · 2 yrs 6 mos

  • Led the overall Pharmeasy Supply Chain Systems
  • Built the systems like Procurement, Warehouse Management system, Logistics & Finance from scratch.
  • Worked on Styleguide and structure for B2B system.
  • Setup Design Processes
  • Facilitated sync-ups with business, product and operations
LeadershipUser Experience WritingUser ResearchWeb ApplicationsUser PersonasDesign Team Coordination+23

Spire technologies

Principal Designer

Jun 2017Jun 2018 · 1 yr · Bengaluru, Karnataka, India · On-site

  • Lead Designer for Recruitment Solution Acqura - An operational analytics & hiring solution which matches candidate resumes to job descriptions like a domain expert.
LeadershipUser Experience WritingUser ResearchWeb ApplicationsUser PersonasComplex Systems+27

Stayzilla

Sr UI / UX Designer

Oct 2016Feb 2017 · 4 mos · Bangalore

  • Joined as a Sr UI / UX Designer at Stayzilla, India's largest Homestay Network.
  • Responsibilities
  • Managed a small team of junior designers
  • Responsible for Website & Mobile site for Guest side experience of Stayzilla
  • Creating end to end flows from wireframes to Hi-fidelity mockups & clickthrough prototypes
  • Creating UI Pattern library (Typography, Buttons, Color palettes, form elements, iconography)
  • Heuristic Evaluation, Competitor Benchmarking, Functional specs
  • Data driven design decisions & quickly iterate based on user feedback
User Experience WritingCustomer JourneysTeam ManagementDetailed DesignConstructive FeedbackProduct Design+5

Freelance consultant

UI / UX Designer

Mar 2016Oct 2016 · 7 mos

  • Consulted startups like Hansel.io who are into doing hotfixes runtime for android / ios apps) &
  • Upwardly.in (a fintech startup) which is a wealth management platform to invest in mutual funds.
User Experience WritingConstructive FeedbackUser JourneysDesign DirectionZoom

Flipkart.com

Sr. Designer

Mar 2014Mar 2016 · 2 yrs · Bangalore

  • Joined as Sr Designer at Flipkart, India's largest online store.
  • Worked on the following modules
  • Cart, Checkout, Payments
  • Flipkart First
  • Mobile Number Login
  • Product Exchange for large appliances
  • Gift Cards
  • Reservation flow for Big Billion Days
  • Responsibilities
  • Design end-to-end flows for all platforms (web, mobile site & mobile apps)
  • Work with product team to brainstorm on features, scope & functionality
  • Brainstorm with design team to come up with multiple solutions for a problem
  • Conduct User Feedback, Take Design reviews from Stakeholders & iterate on Designs
  • Share design deliverables to developers & ensure pixel perfection
  • Create wireframes / Click through prototypes to explain flows & functionality
Constructive FeedbackUser JourneysDesign Patterns

Rediff.com india limited

User Interface Designer

Jan 2008Mar 2014 · 6 yrs 2 mos

  • Conceptualize products based on user and business requirement
  • Create flow charts.
  • Conceptualize the scope of services and utilities.
  • Work on content structure with the Marketing Team.
  • Design GUIs for a complete user experience.
  • Identify usability issues, conduct user researches
  • Co-ordinate between design and technology team.
  • Test the product with the target user group.

Sony entertainment television

Sr. Web Designer

Jun 2006Mar 2008 · 1 yr 9 mos

  • Worked closely with the Marketing team of Sony TV, SAB TV, MAX TV & Pix Tv for making Microsites for various television shows.
  • Regular Updates on the content for the channel websites.
  • Mailers & E - Brochures for the Syndication Team.

The times of india

Sr. Web Designer

Jul 2005Jun 2006 · 11 mos

  • Worked on Websites of properties like Times wellness, Education Times & Weekend Leaflets like Downtown Plus, Westside Plus etc..
  • Worked on flash based Games for mumbai mirror

Indiaparenting

Web adminstrator

Jan 2002Jan 2003 · 1 yr

Education

IxDF - The Interaction Design Foundation

UX Management: Strategy and Tactics

Nov 2022Dec 2022

IxDF - The Interaction Design Foundation

Human Computer Interaction

Oct 2022Nov 2022

SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

Part- Time MBA — IT Systems

Jan 2004Jan 2007

University of Mumbai

Bachelor of Commerce (BCom)

Jan 2000Jan 2003

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