Nov 2019 – May 2020 · 6 mos · Luxembourg · On-site

• Managed 3PL Service Provider performance for PAN EU upstream operations.
• Led performance analysis and improvement initiatives for fulfillment centers.
• Dashboard development providing deep insights into various return reasons aiding fulfillment teams in return reduction
• Ideated and implemented, forecasting tool for Q1-2020 returns peak , and set up the Power BI reporting environment for the EU Transportation and Logistics team

Aug 2016 – Jan 2018 · 1 yr 5 mos · Gurugram, Haryana, India · On-site

• Managed profit and loss for the Micro Market, leading teams of 6 sales and operations managers. Strategically drove demand generation and cultivated sustainable business, successfully launching new markets and generating INR 120 million in revenue within the first year.
• Focused on product-market fit, ensured hotel supply availability to meet revenue goals and led business development initiatives. Developed and implemented a state-level 'War Room' to optimize key account management and streamline the sales cycle. My customer-centric approach ensured hassle-free operations and excellent customer experience, while also executing effective BTL marketing activities.

Mar 2015 – Jul 2016 · 1 yr 4 mos · Gurgaon, India · On-site

• Worked closely with the top management and headed NCR expansions, procurement and operations.
• Led a team of 35 executives & reduced delivery SLA from 70 min to 40 min
• Designed and implemented standard operating procedures for Order management and
• headed product trainings
• Led staffing plans, cost analysis, process optimization and incremental product improvement initiatives

Mar 2014 – Feb 2015 · 11 mos · Jaipur Area, India · On-site

• Founded a start-up focused on experiential learning, leading a team of 8. Successfully managed product development and spearheaded business development initiatives, culminating in raising a seed fund of INR 500,000.

Mar 2013 – Apr 2014 · 1 yr 1 mo · Jaipur, Rajasthan, India · Hybrid

• Was a core team member driving Business Development and Supply Chain Operations. I led a team of three, focusing on business development initiatives, and successfully managed the end-to-end product development, installation, and commissioning of domestic and commercial solar energy projects.

Sep 2012 – Feb 2013 · 5 mos · Jaipur Area, India · On-site

• Successfully contributed to the ASPECT project for Mercedes-Benz China, focusing on predicting insurance claiming practices. Subsequently, applied advanced statistical and data interpretation techniques to further enhance project outcomes