Sep 2023 – Present · 2 yrs 6 mos

• Drive end‑to‑end product strategy and execution for Bing Image Search—from vision and roadmap to iterations and ship.
• Lead AI‑ and LLM‑powered innovations that reimagine image discovery and help users engage with images.
• Partner cross‑functionally (Eng, Design, Research, Data, Monetization) to ship innovative UX, improve ranking systems, and scale image volume growth.
• Deliver measurable impact through improvements in Successful Search Sessions, DAU growth, and monetization opportunities.
• Transformed user feedback & bug quality by standing up a GPT‑powered automation pipeline and LLM‑driven diagnostics, establishing an org‑wide SLA/triage rhythm.
• Coordinated owners on P0/P1 fixes, reducing exceed‑SLA risk and accelerating time‑to‑resolution.

Jan 2021 – Sep 2023 · 2 yrs 8 mos

• Bing Image Search Experiences:
• End-to-end ownership of new features and products.
• Led product scenario creation, backend infrastructure, relevance, quality, and user experience development.
• Collaborated with cross-functional teams to deliver shippable products and drive key metrics.
• Image Search Index Quality:
• Focused on improving the quality of Image Search Index Generation.
• Enhanced user experience by delivering higher-quality results and improving core index quality metrics through advanced modeling.
• Multimedia Partner Collaboration Lead:
• Spearheaded collaborations with partner teams to enable media-rich experiences.
• Established and monitored metrics to measure multimedia's impact on Bing search experiences.
• Bugs and Feedback Management: Established and managed the Multimedia team's bug and feedback management process.

Jun 2020 – Dec 2020 · 6 mos

• Engineering Services: Developed tools for automating build pipeline processes, improving efficiency and scalability. Utilized these tools to generate data, create reports, and extract valuable insights.
• Text Analytics & Sentiment Analysis: Applied text analytics and sentiment analysis to understand engineers' interactions and fostering a more inclusive organizational culture based on data-driven actions.

Feb 2018 – May 2020 · 2 yrs 3 mos

• Data Insights & Analysis: Created and managed data specifications, collaborating with Product Managers to assess feature health, usage, and customer satisfaction. Conducted exploratory data analysis for valuable insights.
• Data Pipeline Expertise: Established data pipelines using Cosmos/SCOPE for reporting and dashboard illumination. Analyzed data retention funnels and identified drop-off points for optimization.
• KPI Ownership: Took ownership of key performance indicators (KPIs) and delivered regular reports to drive business metrics towards success.
• Data Pipeline Efficiency: Developed data pipeline templates in commonly used tools to accelerate and streamline data-related tasks.
• Microsoft Professional Program for Data Science: Successfully completed the program, earning the certificate on December 21, 2019.