Aug 2022 – Feb 2024 · 1 yr 6 mos · Ahmedabad, Gujarat, India · On-site

• ➢Responsible for People Agenda, Strategy and Execution for AMD2 - Ahmedabad and NAG1 – Nagpur in First Mile Operations of Amazon.
• ➢AMD2 is one of the largest fulfilment centre of Amazon in India. FCs are the first mile of entire e-commerce engine
• ➢Responsible for driving people metrics for AMD2 and NAG1.
• ➢Leading HRBP function for around 1000 Associates in BAU and around 2500 Associates during peaks.
• ➢Leading a team of 16 HR resources – 5 onroll and 11 offroll across two FCs.
• ➢Leading 2 HR projects at national level for first mile operations.
• ➢ Successfully delivered Jan Peak 2023 and Prime Day Peak 2023 from PxT(HR) standpoint
• ➢ Led AMD2 to trend best in STRIDE Scorecard in entire west (Among Large/XL FCs) for Nov 2022 to Aug 2023 YTD and For 2023 YTD as well.
• ➢ Led NAG1 to trend best in STRIDE Scorecard in entire west for Nov 2022 to July 2023 YTD. NAG1 is trending among top 5 sites globally YTD.
• ➢ On People Pillar, Led AMD2 to top rank in West and among top 5 in INFC in Brilliant Basics on YTD basis
• ➢ Maintained AMD2 in Platinum League on WeCare with high quality inputs and outputs
• ➢ Leading HoH Optimization Project for INFC
• ➢ Raised the bar on Associate HoH Optimization and trending >= 85% Utilization at INFC level
• ➢ L3+ HoH cab occupancy consistently improved from 1.1 to 1.7 at INFC level
• ➢ Major cost saving project executed in BOM Node as part of HoH Optimization bringing in savings of approx. 60 lakhs p.a. Total cost saving in HoH Optimization project currently estimated in the range of 1 Cr so far.
• ➢ Led L3+ HOH cab occupancy to 2.5 for AMD2 – One of the best in INFC
• ➢ NAG1 Awarded in it’s FC Category for April and May in STRIDE Scorecard review
• ➢ Contributed to Development of L3 PxT Talent & Learning and Development of L3 Ops Talent being a Speaker for 2 sessions under HR Academy and SUTL respectively
• ➢ Led and drove AMD2 DEI percentage from 43% to 50%
• ➢ Drove and Led NAG1 URC journey from 29% in Week 1 of 2023 to 50% through proactive measures

Sep 2021 – Aug 2022 · 11 mos · Lucknow, Uttar Pradesh, India · On-site

• ➢Flipkart is India’s one of the biggest and most respected e-commerce organization.
• ➢Responsible for People Agenda, Strategy and Execution for entire UP Cluster of Flipkart’s City Logistics Vertical. City Logistics is the Last Mile Operations Vertical of Flipkart and is the largest vertical in Flipkart. UP is the largest business unit in CL Flipkart.
• ➢Responsible for People Metrics for UP Cluster. Lead HRBP function for 467 Onroll and about 1400+ Non FTEs in BAU and about 2500+ Non FTEs in Peak across UP. Lead a team of 5 HRBPs.
• ➢ Winner of Best Zone Award for CY 2021. Key Member of this winning team.
• ➢ Won WoW Awards for OND Quarter as part of Team North with Name Citation.
• ➢ Conceptualized and launched Engagement Platform ‘ All Minds Meet’ at the cluster level.
• ➢ Launched Engagement and communication Platform ‘ConneXpressions’ for all employees of the cluster.
• ➢ Lead ‘Non FTE Engagement’ National Project for City Logistics.
• ➢ Lead ‘Non FTE Rewards and Recognition’ Project at National level for City Logistics.
• ➢ Lead ‘NAPS Sorters’ Project at North Zone level for City Logistics.
• ➢ Drove entire gamut of HR deliverables successfully for the cluster viz Talent Acquisition, Learning and Development, Rewards and Recognition, Employee Engagement, PMS, HR Operations etc.
• ➢ Assimilation of a huge geography like UP into one closely knit team through series of communication and engagement interventions.
• ➢ Successfully Completed ‘Thomas Profiling’ Learning Program and certification.
• ➢ Lead various assignments at North Zone level.

Dec 2019 – Sep 2021 · 1 yr 9 mos · Bhubaneshwar Area, India

• Heading Human Resources function for Odisha Circle for Indus Towers Limited ( Erstwhile Bharti Infratel Limited)
• Working with the Largest Tower Company in India.
• Accountable for driving people agenda for the whole circle comprising of around 600 Employees and Associates put together
• Part of Circle Leadership Team reporting in to CBH.

Jun 2018 – Nov 2019 · 1 yr 5 mos · New Delhi Area, India

• Head of HR function globally for the Business Verticals - FRP Rods and Telecom Services
• Accountable for People Strategy for the whole business encompassing India Operations (Jaipur and Silvassa) and International Operations (Dubai and China).
• Accountable for People Strategy for Services business which encompasses Telecom Infra, E-governance and EPC business verticals.
• Responsible to provide HR leadership for the business and drive people agenda for the business.
• Responsible for end-to-end lifecycle management for all employees in FRP and services businesses spread across 3 countries - India, UAE and China.
• Functionally managed a team of Five HR and Admin Professionals

Jan 2018 – Jun 2018 · 5 mos · Noida Area, India

• Senior HR Business Partner for whole South Region primarily for Sales and Distribution, Retail and Marketing teams spread across whole of South India.
• Accountable for ensuring HR Service Delivery to 200+ on-roll employees in South India. Advising the on-roll team in managing 1000+ off-roll associates from an HR perspective.
• Worked closely with Key National business leaders and all regional business leaders to drive human resource management interventions in the region.
•  Unified all the states in geography together as a region to drive efficiencies and synergies.
•  Drove Individual Development Planning and Succession planning for the region along with the National Head.
•  Defined and drove engagement framework for the region.
•  Resolved major challenges in delivering the transactional deliverables to the region like Mediclaim, ID Cards, Visiting Cards etc.
•  Led ‘Company rolls transfer project’ Pan-India.
•  Created and gave ‘Conference Room Booking System’ to Head Office Admin team.
•  Refined the HR Service Delivery framework, systems, processes, policies on an ongoing basis.

Mar 2017 – Oct 2017 · 7 mos · New Delhi Area, India

• Responsible for strategy and execution of entire gamut of HR activities for Projects vertical at SPTL. Responsible for partnering business to convert business goals into HR actionables.
• Responsible for HR and Admin for all projects in BOOM model and all projects in MSI Model as well. Responsible for HR and Admin for Projects enabling functions like Aviation, SCM Projects, Regulatory and Forest, Operations and Maintenance. Managing a team of One associate manager, One Intern and functionally managing 8 Site Admin and HR leads.
•  Successfully led and organized ‘Business planning followup workshop’ bringing company’s top leaders together for an annual business planning session.
•  Successfully led, conceptualized and organized first ever ‘Projects Meet’ at Organizational level bringing the whole Projects ecosystem together.
•  Key member of the team which organized ‘NRSS Meet’ in Srinagar.
•  Successfully organized the first ‘Celebrating People Manager’ event.
•  Key member of the team that delivered Manpower modelling for Projects Vertical.
•  Hired 2 Batches of NPTI Interns for O & M and Projects respectively. This was part of a strategic talent management initiative.
•  Initiated Weekly ‘Site Admin and HR’ calls for synchronization across projects
•  Led ‘Talent Reviews’ for Projects vertical
•  Conceptualized the ‘Employee welfare and benefits policy/Hardship Policy’ for NERSS Project
•  Hired key talent for NERSS Project

Apr 2016 – Mar 2017 · 11 mos

• Responsible for strategy and execution of entire gamut of HR activities for one out of three verticals at Sterlite Tech – Technology Unit Vertical. Key reportee to the CTO and driving the people agenda for CTO and Technology Unit in general. Responsible for People Management, People Development and end-to-end lifecycle management for all the resources in Technology Unit comprising of Technocrats ranging from Scientists in Glass Sciences, Applications Engineering, Material Sciences, Optical Fiber Technology to Solution Architects in various areas of Telecom Networks, ICT and Telecom System Integration. Key Senior Member of the Global HR team.
• Accountable and Responsible for Global Campus Strategy for Sterlite Tech including India Campus Relations and Global Campus Relations. Responsible for driving the talent pipeline through campus route after assessing effectiveness of earlier years’ campus strategy and deriving learnings from them to create a sustainable Campus Relations Model to be emulated in the organization. Responsible to create Global Campus Relations framework from scratch and deploy. Responsible to deliver the required numbers with excellent Talent quality from best of the Engineering and Management Campuses from across India and the Globe.
• Had handled Campus Relations in 2013 also and established one of the most successful HR Intervention brands – Go GETters which has been running successfully for 4 years now. Created and implemented a breakthrough ‘Progression Path’ for Fresh talent induction and progression in the organization. Took the brand to next level with Go GETters 2016 which we handled for both Sterlite Tech and SPTL.

Aug 2014 – Mar 2016 · 1 yr 7 mos

• Accountable to formulate and manage the People strategy and function for Sterlite’s formal entry into Telecom Services and Infrastructure businesses in form of Telecom Services Business. Responsible for People Management, People Development and end-to-end lifecycle management for all the resources in Technology Unit. Understood the dynamics of a totally different business are for Sterlite and delivered quickly in it. Lead and managed a team of 4 HR and 3 Admin resources across Gurgaon and J & K.
•  From HR perspective, led Sterlite’s entry into a different domain and business model i.e. Services and Projects businesses by quickly understanding, adapting and adopting the dynamics of this new business domain.
•  Created Central TSB and NFS project teams within a short period of time scaling it from 10 to 150+ in a short span of time.
•  Key member of MCM driving the business strategy for Telecom Services Business.
•  Manned the NFS Project for J & K under extremely hostile circumstances under stiff timelines battling uncontrollable challenges within timelines and with required quality of resources.
•  Created and deployed project and industry specific policies and guidelines like Hardship and welfare policy for employees in J & K.
•  Created the whole HR and Admin ecosystem for J & K project including hiring of own HR and Admin team. Made a highly motivated team of 4 HR and Admin professionals. Additionally created a team of 3 Central HR and Admin resources having overall 7 member team.
•  Adapted HR sub-functions and processes appropriately in a Projects environment.
•  Started innovative L & D initiatives for cross-location and cross-team learning in form of initiatives like ‘Projects capability enhancement series’ , ‘Paathshala’ etc.
•  Brought in new Engagement models and avenues suiting the project requirements like ‘Visit to Army Camps’, Engaging with them for Sports etc.
•  Ensured a monthly engagement calendar for both TSB as well as Gurgaon office

Nov 2013 – Jul 2014 · 8 mos

• Responsible for strategy and execution of entire gamut of HR activities for Global Sales and Marketing(GSM). Key reportee to the Head – Global Sales and Marketing for driving people strategy of the team. Facilitated HR practices for people from more than 15 nationalities. Responsible for overall International HRM for Sales and Marketing teams including Expatriation, Repatriation, International employment laws, Employment Contract Management, All other HR sub-functions’ facilitation in an International setting.
• Key achievements, contributions and highlights in this role:
•  Drove HR Interventions and sub-functions for Global Sales and Marketing(GSM) Team comprising of employees from 15+ nationalities.
•  Introduced Communication and engagement platforms like SAMWAAD and All Hands Meet for GSM for the first time.
•  Re-invigorated Learning and Development Platforms for GSM which have been non-existent earlier due to geographical spread of the team. I introduced use of Technology for the same and used internal experts to enable the same.
•  Ensured organizational building through critical talent acquisition across the globe.
•  Streamlined the PMS process for GSM including standardization of PMS letter and annexure formats.
•  Single handedly managed end-to-end PMS, Comp and Ben and Payroll for GSM team spread across many countries.
•  Streamlined contract management for consultants at global locations.
•  Have the privelege of being one of very few HR professionals in STL who understand expatriation and repatriation model and have deployed/utilized it extensively.
•  Streamlined admin processes as well for GSM.
•  Responsible for entire gamut of HR activities for erstwhile IMS Business

Jul 2012 – Nov 2013 · 1 yr 4 mos

• Responsible for formulating & executing the People strategy for setting up Sterlite’s first manufacturing plant outside India. Responsible for ensuring the manning of greenfield project as per project timelines in an International environment. Understood & coped up with challenges associated with the entry into a totally different country, business environment and labour market. Responsible for the HR Policies formulation, adaptation and localization for whole of JV. Stakeholder management from both the sides to ensure strategic interests and goals of STL. Created the whole HR and Admin framework for the China JV and further ensured their sustenance.
• China JV exceeded expectations of the organization in terms of performance and delivery.
•  Led HR for Sterlite’s first-ever green field manufacturing plant outside India.
•  Drove project hirings for China JV (JSTFCL) as per stiff project timelines & successfully completed 110+ hirings in China’s dynamic labor market within timelines.
•  Ensured proper Knowledge transfer, Trainings and SOPs creation/adaptation for successful kickstart of China JV Operations.
•  Conceptualized and created the whole HR Policy framework, policies, guidelines and processes for China JV by adapting best of practices from parent company and marrying them with local culture and business as well as regulatory environment.
•  Created Ecosystem for Indian experts to not just survive but flourish in China by ensuring a conductive support system for them.
•  Standardized Deputation, Expatriation and Repatriation model between China JV and India Operations.
•  Played a key role in the whole Organization Design for the China JV.
•  Single Point of Contact for all other business ecosystem and framework adaptation from parent company to China JV.
•  Created local HR and Admin team in China which was virtually (but not formally) reporting into me.
•  China JV still remains a benchmark in terms of rapid scaling of the team and high quality knowledge transfer.

Jul 2012 – Nov 2013 · 1 yr 4 mos

• Responsible for formulating and executing the People strategy for setting up Sterlite’s R & D Centre of Excellence in Aurangabad which is focused on cutting edge research on Optical Fiber and Communication Technologies Research and Development. Set up a first-of-its-kind Research and Development Centre in India by bringing in experts in relevant domains from all across the globe viz US, Germany, Singapore, Korea etc. Initiated R & D and Campus collaborations with IIT-Madras which was a first for Sterlite again.
• Lead Learning and Development for all 600+ employees from the biggest business of STL viz Optical Fiber Business. Transformed the Learning and Development approach and scenario and established many L & D Practices which became benchmark for the organization and are being emulated even now. Got awarded for handling the function so effectively.
• Key achievements, contributions and highlights in this role:
•  Created and established a highly capable team of Scientists/Research and Development professionals in the domains of Optical Fiber, Glass Sciences, Materials Science, Mechanical Reliability, Applications Engineering etc.
•  Implemented Engagement models suitable for a COE team digressing from regular interventions used for operations so far.
•  Led L & D for the biggest business of STL i.e. Optical Fiber business covering more than 600+ employees.
•  Brought in best practices right from TNI Identification, TNI Analysis to TNI Matrix finalization, Training calendar finalization and implementation to Training effectiveness evaluation.
•  Conceptualized and implemented some of the legendary learning series like ‘Process Capabilities Enhancement Series, Maintenance Capability Enhancement Series etc.
•  Implemented Kirk Patrick Stage 2 and Stage 3 for the first time in history of STL.
•  Pioneered ‘Learning and Development Partners Model’ to bring about breakthrough change in L & D.
•  Launched breakthrough Video SOP learning series.

Jul 2011 – Jun 2012 · 11 mos

• Responsible for various HR sub-functions of Optical Fiber Business( Biggest Business of STL) of Sterlite Tech viz Talent Acquisition ( Associate Manager and above), Performance Management System, Employee Engagement, Rewards and Recognition, Talent Management, HR Operations, Employee Grievance Handling. Handled entire gamut of HR activities for the OF business. Emphasized on Talent pipeline and capability building initiatives for the business from long term perspective.
• Additionally, Responsible for entire range of HR activities for a small team working for LCD Project.
• Key achievements, contributions and highlights in this role:
•  Joined as a Management Trainee – HR and initially went on to take up various responsibilities in Corporate HR and Part of Sales and Marketing HR.
•  Later, Went to Plant HR profile by choice
•  Led various sub-functions for Optical Fiber business like Talent Acquisition, Performance management system, Employee Engagement, Rewards and Recognition, HR Operations etc.
•  Acquired critical talent for Optical Fiber Business (Associate Manager and above) as a Talent Acquisition lead.
•  Driven PMS for OF having more than 600 employees.
•  SPOC for Engagement, deployment and progression of GETs.
•  SPOC for Onboarding and Induction of all the Lateral joinees in OF across levels.
•  Led ‘Team Synergy’ Workshops as OD interventions
•  Led Employee Engagement Survey rollout across 5 plant locations and 2 corporate offices.
•  Led action planning on the survey and facilitated more than 10+ Work action planning sessions for OF business.
•  Handled various employee grievances successfully across levels.
•  Managed a significant part of HR Operations for OF handling activities across employee lifecycle
•  Streamlined various formats and processes in Plant HR management.
•  Streamlined various Admin processes
•  Key member of Unit CSR team

Jul 2010 – Jun 2011 · 11 mos

• Got placed as Management Trainee - HR in Sterlite Technologies and progressed to Probation as Associate Manager - HR after 6 months. Got confirmed as Associate Manager - HR on completion of One year.
• Contributed to Corporate HR and Global Sales and Marketing HR in generalist profile as direct report to erstwhile Telecom Business HR Head.
• Lead Employee Engagement Survey Project for whole STL including the Work Action Planning Stage.
• Expat Management for Inbound and International Home country Expats.
• Contributed to Creation of Systems, Guidelines related to Expat Management.

Nov 2009 – Feb 2010 · 3 mos

• Live Project :
• Company Name : Accenture Services India Ltd
• Location : Bangalore
• From: 11th Nov. 2009 To: 11th Feb. 2010
• Total Duration : 3 Months
• Responsibilities undertaken :
•  Studied and Understood the functioning of entire Recruitment function at Accenture Services India Ltd.
•  Took HR interviews for almost all the levels in the hierarchy of Accenture , meeting or exceeding targets , in terms of quality as well as quantity on a consistent basis
•  Coordinated for Organising weekend 'Walk-ins' aimed at Bulk Recruitment as Associate Coordinator
•  Handled other important responsibilities in Recruitment Cycle like Positioning , Offer making etc.

Apr 2009 – May 2009 · 1 mo · Bengaluru Area, India

• I successfully completed My Summer Internship Training at PerotSystems India Ltd.,Bangalore with 92 % rating .The Training was in Learning and Development sub-function of Human Resources Management Department at Dell PerotSystems.My Project was to design Training modules on 'Data gathering and Analysis'.I also designed an additional module on 'Decision making'.Used ADDIE model for designing the modules.Made use of standard industry practices,tools and techniques for designing the modules.
• Responsibilities Undertaken :
•  Studied and understood the functioning of Learning and Development function at PerotSystems
• India Ltd.
•  Designed and Developed Training Modules on ‘Data Gathering and Analysis’ and ‘Decision making’ for real time implementation making use of industry standard practices like ADDIE model , Various Learning Theories etc.