Utkarsh Singh

Operations Associate

Bareilly, Uttar Pradesh, India3 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Led North India’s largest cultural festival.
Achieved 30% increase in customer retention.
Streamlined product development processes, improving efficiency.

Stackforce AI infers this person is a versatile professional in Event Management and E-commerce with strong analytical and leadership skills.

Contact

Skills

Core Skills

Event ManagementTeam LeadershipProduct ManagementCustomer RetentionTechnical Product ManagementMarket ResearchVendor Management

Other Skills

Community OutreachNegotiationTeam ManagementTeam BuildingEvent MarketingLive Event ProductionEvent ProductionManagementEvent PlanningCommunicationSupply Chain OptimizationSupply Chain ManagementProduct StrategyProduct Road MappingProduct Development

About

Currently an Associate in Business Operations at Paytm Insurance Broking, while pursuing a Bachelor of Technology in Metallurgical and Material Science Engineering at IIT Roorkee. Previously contributed to customer retention and sales growth as a Founder’s Office Intern at TOHFAKART, leveraging data analysis tools like Excel, Mixpanel, and Google Analytics to drive operational efficiency and revenue. As Head of Events at Thomso, IIT Roorkee, facilitated North India’s largest cultural festival, successfully managing large-scale events and cross-team collaboration. Skilled in customer retention, sales presentations, and operational strategy with a focus on delivering impactful results.

Experience

Paytm insurance broking

Associate-business operations

Mar 2026 – Present · 0 mo · Noida, Uttar Pradesh, India · On-site

Vedantu

Growth

Jul 2025 – Nov 2025 · 4 mos · Bengaluru, Karnataka, India · On-site

Thomso, iit roorkee

3 roles

Head of Events

Promoted

Dec 2024 – May 2025 · 5 mos

I led North India’s largest cultural festival, overseeing a team of over 200 members and coordinating the successful execution of 100+ events for more than 4,000 participants. One of the key highlights was managing the flagship Pronite, where I collaborated with artist management and production teams to deliver a large-scale experience that drew over 12,000 attendees.

Community OutreachNegotiationTeam ManagementTeam LeadershipTeam BuildingEvent Marketing+3

Thomso Organizing Committee (TOC)

Jun 2023 – Dec 2024 · 1 yr 6 mos

Team ManagementManagementEvent PlanningEvent ManagementCommunication

General organising committee

Oct 2022 – Jun 2023 · 8 mos

Regenesys education

Product Analyst Intern

Jul 2024 – Sep 2024 · 2 mos · Remote

I conducted in-depth research on 40 firms across 4 countries to uncover market gaps and user needs, which led to the recommendation of new programs targeting previously untapped segments.
Using survey insights and competitor benchmarking, I co-developed and launched 3 programs focused on sustainability and governance. These saw a 15–20% rise in inquiries within the first quarter.
Working closely with over 5 cross-functional teams, I helped streamline product development processes, cutting delivery timelines by 20% and contributing to a 30% improvement in overall operational efficiency.

SQLMicrosoft ExcelCustomer Relationship Management (CRM)User ResearchUX ResearchMarket Research+5

Hostel council, iit roorkee

Joint Secretary - Corporate Relations Cell

Oct 2023 – May 2024 · 7 mos

I managed the daily operations of campus food outlets and recreational shops, ensuring smooth and efficient functioning. Additionally, I collaborated with external companies to bring in new franchises, successfully securing partnerships that offered students subsidized options at 50–60% lower prices, significantly enhancing affordability and access on campus.

Tohfakart

Founder’s Office Intern

May 2023 – May 2025 · 2 yrs · On-site

I led customer-focused initiatives that significantly improved sales and retention, including a 30% rise in repeat customer retention and a 15% boost in overall sales.
By analyzing key metrics using Excel, Mixpanel, and Google Analytics, I uncovered product and regional insights that informed promotional and inventory strategies.
I also launched a '6-hour delivery' initiative across major cities, which enhanced operational efficiency and reduced cart abandonment rates by 20%, while contributing to steady revenue growth.

Supply Chain OptimizationSupply Chain ManagementProduct ManagementProduct StrategyProduct Road MappingProduct Development+8