Saurabh Pandey

Operations Associate

Delhi, India5 yrs 5 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Strong background in customer satisfaction and communication.
  • Experience in training and developing new employees.
  • Proficient in Microsoft Excel and data analysis.
Stackforce AI infers this person is a Customer Service professional with expertise in Insurance and Training.

Contact

Skills

Core Skills

Customer SatisfactionCommunicationInsurance

Other Skills

PresentationsMicrosoft ExcelTrainingUnderwritingEnglish Literature

Experience

Cognizant

Senior Executive

Sep 2022Feb 2023 · 5 mos · India · Hybrid

PresentationsCommunication

Exl

Senior Executive

Feb 2022Present · 4 yrs 1 mo · India · On-site

  • joined this organization as process associate but now been promoted as complain handler. it's quite an exciting opportunity to be associated with such a good brand name.
Customer SatisfactionCommunication

Genpact

Senior Process Associate

Feb 2022Sep 2022 · 7 mos · India · Hybrid

Microsoft ExcelInsurance

Concentrix

Associate

Oct 2020Feb 2022 · 1 yr 4 mos · India · Hybrid

Customer SatisfactionTraining

Education

Delhi University

Bachelor's degree — English Language and Literature/Letters

Jan 2017Jan 2017

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