Ayush Kumar Sharma — Customer Success Manager
As a Customer Success Manager with hands-on experience in SaaS startups, I specialize in building long-term client relationships, optimizing onboarding journeys, and driving product adoption and retention. I’ve worked with cross-functional teams to implement feedback loops, reduce churn, and identify upsell opportunities—resulting in measurable revenue growth. I thrive in fast-paced environments and love turning customer pain points into scalable solutions. Recently, I’ve ventured into the digital content space, launching a faceless cricket analytics channel and a couple-focused food & travel page — blending my storytelling instincts with a data-driven mindset. ⚡ Core Skills: Customer Success | Account Management | Client Retention | Upselling | CRM Tools | Digital Content Strategy Let’s connect if you’re building something customer-first — or just want to chat about the digital creator economy.
Stackforce AI infers this person is a Customer Success Manager with a strong focus on SaaS and digital content strategy.
Location: Gurugram, Haryana, India
Experience: 4 yrs 6 mos
Skills
- Customer Success
- Account Management
Career Highlights
- Expert in driving customer success and retention.
- Proven track record in SaaS startups.
- Passionate about digital content creation.
Work Experience
Uffizio
Customer Success Manager (5 mos)
MTAP Technologies
Customer Success Manager (1 yr 6 mos)
Career Break
Health and well-being (5 mos)
Clear
Customer Success Executive (2 yrs 2 mos)
Yaadigo
Operations Intern (2 mos)
Education
Bachelor's degree at Indian Institute Of Tourism And Travel Management
Schooling at Hellens school sitamarhi
