Pujya Pandey

Product Manager

San Francisco, California, United States7 yrs 4 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Over 7 years of product management experience
  • Expert in AI-driven product strategies
  • Proven track record in enhancing customer engagement
Stackforce AI infers this person is a Product Manager with expertise in SaaS and E-commerce industries.

Contact

Skills

Core Skills

Product StrategyProduct ManagementCustomer ExperienceBusiness DevelopmentCustomer Relationship ManagementRetail Management

Other Skills

Artificial Intelligence (AI)PersonalizationMetrics AnalysisTechnical SpecsKey Performance IndicatorsWorkload PrioritizationChurn ManagementSales GrowthGrowth StrategiesMonetizationCommerceMarketing TechnologyThink & Act StrategicallyTechnical RequirementsMicrosoft Office

About

Product Manager with over 7 years experience in product management and customer experience roles. I enjoy using data-driven decision-making to prioritize customers while addressing business problems in a fast-paced environment. I currently work with the Customer Data Platform and Behavior Tracking team as a Product Manager at Ancestry. In the past, I have worked as a Product Manager in Retention & Engagement team of Flipkart, handled end to end product launches.I have also worked as Manager in Large Appliances Business Unit,Sell-Side handling Merchandising & Customer Experience Charter. ************* Specialties: Product Manager | Business Analyst | Product Roadmap & Execution | Requirements Analysis & Management | Product Strategy | CRM & Marketing | Product Launch | Product Design and User Experience | User Stories | Agile Methodologies| Risk Management and Mitigation | Root Cause Analysis and Problem-Solving | User Acceptance Testing (UAT) | Internal & External Support | Digital Products | Mobile Apps/UI Over the course of my career, some things discovered about myself: - I possess a customer-centric attitude and emphasize impactful value creation - I love solving problems with a “get it done” attitude - I foster great collaboration across cross-functional teams with a focus on qualitative results - I believe in continuous learning and strive to analyze “why”, “what”, and “how” questions I have also worked in Modern Format Retail Team as Key Account Manager of Havells India Ltd. MBA from IMT-Ghaziabad in Marketing Bachelor of Engineering in Electronics & Communication from JSS Noida

Experience

Ancestry

2 roles

Sr. Product Manager

Promoted

Jan 2025Present · 1 yr 2 mos

  • Led the development of a zero-to-one Pricing & Packaging platform to enhance personalization and payment integration
  • Spearheaded AI-driven personalized offer recommendations and churn predictive models to improve user engagement
  • Supported international market launches, ensuring seamless adaptation of products across diverse regions
Artificial Intelligence (AI)PersonalizationProduct StrategyProduct Management

Product Manager

Mar 2022Dec 2024 · 2 yrs 9 mos

  • Led the migration to Google Tag Management, enhancing integration with the Google Marketing Platform
  • Developed Unified Behavior Tracking to improve user insights across Ancestry
  • Created new user touchpoints to engage users with monetization content, driving user interaction
Product ManagementProduct Strategy

Flipkart

3 roles

Product Manager

Mar 2021Oct 2021 · 7 mos

  • Led developments in Grocery Loyalty Passes, recurring monthly subscription model that led to XXbp increase in 3-month retention base & contributed to XX% revenue
  • Enhanced user onboarding experience to loyalty program, Flipkart Plus
Metrics AnalysisTechnical SpecsProduct ManagementProduct Strategy

Customer Experience & Growth Manager

Jan 2020Feb 2021 · 1 yr 1 mo

  • Responsible for merchandizing, marketing, and analytics charters for the category, creating and leading a team
  • Delivered XX% YoY growth by defining segment-level product roadmap, optimizing for channel-wise traffic,merchandizing & Ads revenue
Key Performance IndicatorsWorkload PrioritizationProduct ManagementCustomer Experience

Business Development Manager

May 2019Jan 2020 · 8 mos

  • Handled the topline and Bottom line for Seasonal Appliances Category with annual turnover of $XXXM (90% YoY)
  • Delivered a GMV of $XM in Big Billion Days, Flipkartʼs Flagship Event with aligned CM in 6 days with 150% YoY growth
  • Led to Y% increase in GMV with by solving for Inventory Space closures, Zonal Shares for Large & Small Supply Chain & trends
Key Performance IndicatorsWorkload PrioritizationBusiness DevelopmentProduct Management

Havells india ltd

Deputy Manager

May 2018Jun 2019 · 1 yr 1 mo

  • Responsible for top line delivery in Delhi with an annual turnover of $XXM across all Modern Format Retail Outlets, driving XX% YoY
  • Led a team of ISPs with key focus on strategy execution & capability building
  • Drove X% GMV by benchmarking competition for ISP training as well as in-store retail marketing activations & leading new launches
  • Managed customer relationship with domestic retailers including Reliance, Croma etc. and International Retailers like LOTS, Metro,Walmart
Customer Relationship ManagementRetail Management

Hdfc bank

Summer Intern, CRM

Apr 2017Jun 2017 · 2 mos · Bangalore

  • Prospected over XX corporate clients to identify untapped business opportunities, enhancing client engagement strategies.
  • Conducted market research on XXX consumers, utilizing factor analysis to provide actionable recommendations for improving debit card acceptance
  • Collaborated with cross-functional teams at HDFC Bank, contributing to innovative solutions in the financial services sector

Education

Institute of Management Technology, Ghaziabad

Master of Business Administration - MBA

May 2016Apr 2018

Product School

Product Management Certificate — Product Management

Nov 2021Feb 2022

IMT Ghaziabad

MBA — Marketing

Jan 2016Jan 2018

Indian Institute of Management, Lucknow

Marketing Management Internship — Marketing

May 2016Jun 2016

JSS NOIDA

Bachelor of Technology (B.Tech.) — Electronics and Communications Engineering

Jan 2012Jan 2016

Subeam English School Bhagwanpur,Varanasi

PCM

Jan 2010Jan 2011

St.john's D.L.W

Secondry school — Science

Jan 2008Jan 2009

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