Jan 2025 – Jan 2026 · 1 yr · Noida · Hybrid

• As a 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 , responsible for 𝐥𝐞𝐚𝐝𝐢𝐧𝐠 𝐨𝐯𝐞𝐫𝐚𝐥𝐥 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, including 𝐬𝐨𝐥𝐚𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧, 𝐭𝐞𝐚𝐦 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, 𝐬𝐚𝐥𝐞𝐬 𝐠𝐫𝐨𝐰𝐭𝐡, and 𝐜𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐬𝐚𝐭𝐢𝐬𝐟𝐚𝐜𝐭𝐢𝐨𝐧
• My role involves:-
• Developing business strategies and expanding market presence
• Overseeing solar installations (rooftop, on-grid/off-grid)
• Managing cross-functional teams (sales, technical, service)
• Ensuring project quality, compliance, and timely delivery
• Driving financial performance and profitability
• Building partnerships with government bodies, DISCOMs, and vendors
• Promoting schemes like 𝐏𝐌 𝐒𝐮𝐫𝐲𝐚 𝐆𝐡𝐚𝐫 𝐌𝐮𝐟𝐭 𝐁𝐢𝐣𝐥𝐢 𝐘𝐨𝐣𝐚𝐧𝐚
• As a 𝐆𝐞𝐧𝐞𝐫𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 serve as the driving force behind Lalsun’s mission to deliver clean, reliable, and affordable solar energy across India.

Oct 2023 – Dec 2024 · 1 yr 2 mos · Jeddah, Makkah, Saudi Arabia · On-site

• I’m a dedicated and results-driven Store Manager with strong experience in running high-performance convenience store operations. I’m passionate about creating smooth, efficient, and customer-friendly retail environments where every shopper feels valued.
• I specialize in daily store management, inventory control, merchandising, and team leadership. From maintaining accurate stock levels to coordinating with vendors, managing cash flow, and ensuring flawless POS operations—I focus on keeping the store running like a well-oiled machine.
• I love motivating teams, improving customer experiences, and boosting store profitability through smart planning and trend analysis.
• With a commitment to operational excellence and continuous improvement, I’m always excited to take on new challenges and create meaningful impact in the retail world.

Sep 2016 – Sep 2023 · 7 yrs · Riyadh, Saudi Arabia · On-site

• A Store Manager in the retail industry is responsible for overseeing daily store operations, ensuring smooth functioning, and achieving sales and profitability targets. This role focuses on customer service excellence, team leadership, inventory management, and compliance with company standards. Store Managers drive performance by motivating staff, controlling costs, and ensuring operational efficiency.
• Key Responsibilities
• Manage day-to-day store operations, ensuring smooth functioning and adherence to SOPs.
• Achieve and exceed monthly and annual sales targets by implementing effective strategies.
• Lead, train, and motivate store staff to deliver excellent customer service and meet KPIs.
• Oversee inventory management, stock control, and replenishment to maintain 100% availability.
• Monitor and control P&L, expenses, shrinkage, and wastage within store budgets.
• Implement visual merchandising standards and promotional campaigns to enhance sales.
• Analyze store performance through sales reports, customer feedback, and market trends.
• Resolve customer issues promptly, ensuring high satisfaction and retention.
• Coordinate with operations, logistics, finance, and marketing teams to optimize store efficiency.
• Prepare and present sales performance reports, KPIs, and dashboards to senior management.
• Coordinate with operations, marketing, logistics, and finance to streamline business processes.

May 2015 – Aug 2016 · 1 yr 3 mos · Riyadh, Saudi Arabia · On-site

• A Supervisor oversees daily store operations, manages sales staff, monitors performance, ensures excellent customer service, and maintains store standards. They are responsible for achieving sales targets, managing inventory, handling customer issues, and supporting the Store Manager in overall store performance and efficiency.
• Key Responsibilities:
• Sales & Targets – Drive sales, monitor performance, and help the team achieve set goals.
• Customer Service – Resolve customer complaints, handle queries, and ensure a positive shopping experience.
• Merchandising – Ensure attractive product displays, shelf arrangements, and promotional setups.
• Inventory & Stock Control – Monitor stock levels, check product availability, and prevent stockouts or overstocking.
• Compliance – Ensure store operations follow company policies, hygiene, and safety standards.

Nov 2011 – Feb 2015 · 3 yrs 3 mos · Muzaffarpur · On-site

Apr 2010 – Oct 2011 · 1 yr 6 mos · Muzaffarpur · On-site