Mar 2025 – May 2025 · 2 mos · India

• In January 2025, I stepped into one of the most meaningful roles of my life - #Fatherhood. With the birth of my #Son, I chose to take a three-month career break to be fully present for my family especially my Wifey who's the backbone of my Family.
• Those months were spent supporting my Wifey, caring for our newborn, and embracing traditions that hold deep personal value. The experience strengthened my resilience, deepened my empathy, and gave me a renewed sense of purpose.
• It wasn’t a pause in my career, but a transformative journey - one that makes me return to work and joined a new company with sharper focus and greater perspective.

Feb 2024 – Feb 2025 · 1 yr · Cranberry Lake, New York, United States · Remote

• Led demand generation and partner‑led growth for data & analytics services, designing integrated GTM campaigns and ABM programs to accelerate pipeline and improve conversion.
• Partnered with Tableau, Salesforce, Snowflake, Starburst and AWS to build co‑sell motions, joint solutions and enablement for enterprise customers.
• Created sales enablement content, qualification frameworks and playbooks to improve lead‑to‑opportunity handoffs.
• Supported large migration, modernization and BI adoption initiatives-translating technical capabilities into commercial value for Fortune 500 clients.

Nov 2022 – Feb 2024 · 1 yr 3 mos · Plainsboro, New Jersey, United States · Remote

• Owned strategic alliances and partner programs to accelerate digital transformation services (RPA, AI, IoT, Blockchain, mobile and application development).
• Onboarded technology and channel partners; developed joint‑solution playbooks and co‑marketing campaigns to drive partner‑led pipeline and improve deal conversion.
• Led cross‑functional initiatives to productize services and deliver modernization projects-reducing time‑to‑value and improving client retention.
• Established partner enablement, presales collateral and commercial templates adopted by sales and delivery teams.

Jul 2016 – Mar 2022 · 5 yrs 8 mos · Houston, Texas, United States

• Transitioned from front line sales to lead operations for Customer Service, Billing, Fraud, Dispute and Collections-managing a team of 8–10 and day‑to‑day service delivery.
• Owned process improvements, SLA management and escalation resolution to improve operational efficiency and customer satisfaction.
• Collaborated with cross‑functional teams to align billing, dispute and collections workflows with compliance and revenue recovery objectives.

Aug 2013 – May 2015 · 1 yr 9 mos · United States

• Led operational delivery for client accounts-managed SLAs, performance reporting and escalation resolution to ensure consistent service quality.
• Implemented process improvements and performance metrics that increased team efficiency and reduced operating costs.
• Coordinated cross‑functional stakeholders and vendor partners to maintain high customer satisfaction and operational resilience.

Nov 2012 – Jul 2013 · 8 mos · United States

• Managed enterprise sales activities, prospecting and account development across the US market to acquire new customers and expand existing accounts.
• Coordinated with delivery and technical teams to develop tailored solutions and proposals for enterprise clients.
• Achieved sales targets through consultative selling and strategic pipeline management.

May 2009 – May 2012 · 3 yrs · Remote

• Owned outbound sales, lead qualification and account management—building pipeline and closing new business across B2B accounts.
• Prepared proposals and worked with internal stakeholders to deliver client‑aligned solutions and onboarding.
• Consistently met sales targets and supported revenue growth initiatives.