Oct 2025 – Dec 2025 · 2 mos · Mumbai, Maharashtra, India · On-site

Jun 2023 – Oct 2025 · 2 yrs 4 mos · Delhi, India

• Awarded Deloitte’s President Award for Exceptional Client Service for outstanding contributions to client success.
• Developed and executed growth and operational strategies for clients across diverse sectors in the Middle East, India, Southeast Asia, and the UK.
• Led large-scale greenfield and brownfield implementation projects, including process transformation and M&A integrations.
• Specialized in business carveouts, ensuring seamless transitions and operational efficiency for clients.

Nov 2022 – Jun 2023 · 7 mos · Delhi, India

• Advised financial services clients on growth and operational strategies, focusing on fintech, banking, payments, and insurance transformation.
• Conducted comprehensive market assessments to identify opportunities, leading to a 25% increase in client market share.
• Developed and implemented target operating models, enhancing operational efficiency by 30%.
• Collaborated with cross-functional teams to drive product portfolio transformation, resulting in a 15% revenue growth.

Jul 2021 – Oct 2022 · 1 yr 3 mos · Delhi, India

Sep 2020 – Jul 2021 · 10 mos · Madrid, Community of Madrid, Spain

• GPA-3.62/4

Oct 2019 – Sep 2020 · 11 mos · Gurgaon, Haryana, India

• Managed organization-wide transformation projects for the CHRO & COO at Aviva India.
• Collaborated with cross-functional teams in Risk, Finance, Sales, and People functions to enhance customer experience.
• Conceptualized and managed a chatbot to streamline customer interactions, improving engagement metrics.
• Developed a comprehensive blueprint addressing customer needs, resulting in a more efficient customer journey.

Oct 2018 – Oct 2019 · 1 yr

• Winner of 3 consecutive Extra- Miler awards for contributions towards Events -Implementing Change Management strategies, developing affiliate marketing strategies, ad-hoc operational tasks and streamlining team processes with the aim of converting them into Best Practices.
• 1. Transforming my team’s existing digital platforms, charting out marketing strategies, campaigns and contributing towards enhancing business volumes & growth.
• 2. Monitoring corporate communications, conducting product awareness campaign and providing 360 degrees brand/product related consultation & solutions to the client.

Jun 2017 – Oct 2018 · 1 yr 4 mos

• Responsible for marketing vital team products, driving special projects, managing events, communications, procurement and Service Excellence applications for 5 countries( Philippines, Poland, Argentina, China, India)

Jun 2016 – Aug 2016 · 2 mos · Gurugram, Haryana, India

• 1.Analysed market and economic trends for previous quarters.
• 2. Examined government policies, macro-economic factors and environment and business trends for that particular GE businesses.
• 3. Created a detailed analysis of the current market scenario and analysing growth trends of competition.
• 4. Analysed effect of Brexit on GE’s India business.
• 5. Researched and presented a one pager on smart cities.

Dec 2015 – Jan 2016 · 1 mo · Greater Delhi Area

Jun 2015 – Jul 2015 · 1 mo · Gurugram, Haryana, India

• Helped in employee incentive platform change and PR activities.
• Collaborated with restaurants and fast food joints for lead generation purposes.

Jun 2014 – Jul 2014 · 1 mo · Gurugram, Haryana, India

• Provided technical and analytical support for installations of towers and communication sites across the country.