Shruthi Nambiar

Program Manager

Gurgaon, Haryana, India17 yrs 3 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Extensive experience in program and operations management.
Strong expertise in change and performance management.
Proficient in business and financial analysis.

Stackforce AI infers this person is a seasoned operations and program management professional in the BPO and tech industry.

Contact

Skills

Other Skills

BPOBusiness AnalysisCall CentersChange ManagementFinancial AnalysisForecastingManagementMicrosoft ExcelMicrosoft SQL ServerOutlook ExpressOutsourcing ManagementPerformance ManagementProject PlanningRelationship ManagementScheduling Management

Experience

Amazon

5 roles

Senior Program Manager, RBS

Promoted

Sep 2020 – Present · 5 yrs 6 mos

Manager III, Studio Operations

Apr 2020 – Sep 2020 · 5 mos

Manager II, Studio Operations

Oct 2017 – Apr 2020 · 2 yrs 6 mos

Manager, Studio Operations

Jan 2017 – Oct 2017 · 9 mos

Operations Manager, CMT

Mar 2014 – Jan 2017 · 2 yrs 10 mos

Conduit global solutions

Queue Manager, Conduit

Oct 2011 – Dec 2013 · 2 yrs 2 mos · Cardiff, United Kingdom

American express

Master Dispute Analyst

Sep 2008 – Sep 2010 · 2 yrs · Gurgaon, India

Ernst & young

Associate

Jul 2007 – Jul 2008 · 1 yr · Bengaluru Area, India

Education

Cardiff University / Prifysgol Caerdydd

Master of Business Administration - MBA

Jan 2010 – Jan 2011

Bangalore University

Bachelor's degree — Biotechnology

Jan 2004 – Jan 2007

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