Faeza M ๐Ÿ‰

CEO

Dubai, United Arab Emirates13 yrs 5 mos experience
Highly Stable

Key Highlights

  • 30%+ YoY revenue growth across D2C channels
  • Launched 6 international D2C sites successfully
  • 40% ROAS uplift through media optimization
Stackforce AI infers this person is a B2C E-commerce Growth Leader with expertise in Digital Marketing and Brand Strategy.

Contact

Skills

Core Skills

E-commerceDigital MarketingBusiness GrowthDigital Media

Other Skills

E-commerce OptimizationOnline RetailBeautyCross-functional Team LeadershipDecision-MakingKey Performance IndicatorsData AnalysisTeam ManagementProduct ServiceD2CLanding PagesGoogle AdsMarketingP&L ManagementA/B Testing

About

๐Ÿ’ป Omnichannel Growth Leader | Scaling D2C Brands | Turning Ideas into Conversion ๐Ÿ“ฉ Email me: FaezaAMohammed@gmail.com / HeyFaeza@gmail.com โธป About E-commerce and digital transformation leader. I scale D2C revenue, build data-driven roadmaps, and turn underperforming channels into profitable growth engines. Over 13 years in luxury and retail, I have owned the P&L, led cross-functional delivery, and reported to CEOs and investors with clear KPIs and forecasts. Collaborating with leading regional players such as Ounass Namshi and Sephora, driving digital growth and operational excellence across their online ecosystems for our brands What I Do ๐Ÿ”น Scale D2C revenue with data-driven strategies across traffic, conversion, AOV, and retention ๐Ÿ”น Turn underperforming channels into growth engines through CRO, cohort analysis, and forecasting ๐Ÿ”น Align ops and tech to eliminate bottlenecks in inventory, fulfilment, returns, ERP, CRM, and Martech ๐Ÿ”น Lead high-performance teams and partners to deliver results at speed and quality Selected Results โœ” 30%+ YoY revenue growth across D2C and omnichannel with full P&L ownership โœ” 40% ROAS uplift + 20% lower bounce rates through CRO, testing, and media optimisation โœ” 6 international D2C sites launched with ERP, CRM, and Martech integrations โœ” 20% increase in repeat purchase via lifecycle CRM and loyalty programs โœ” 40% profitability improvement by optimising demand planning and cost-to-serve โธป ๐๐ž๐š๐ฎ๐ญ๐ฒ / ๐๐ž๐ซ๐ฌ๐จ๐ง๐š๐ฅ ๐‚๐š๐ซ๐ž ๐๐ซ๐š๐ง๐๐ฌ: โ–ช Rodial โ–ช Bubble T Cosmetics โ–ช Bondi Sands โ–ช Color Wow โ–ช Cosmedix โ–ช Delilah โ–ช Dr Lewinnโ€™s โ–ช Formula 10.0.6 โ–ช Grown Alchemist โ–ช Dermaflash โ–ช Hershesons โ–ช Kocostar โ–ช Lottie London โ–ช M2 Beaute โ–ช MZ Skin โ–ช Neom Organics โ–ช Patchology โ–ช Pestle Mortar โ–ช Rahua โ–ช Sachajuan โ–ช Salt and Stone โ–ช Salt by Hendrix โ–ช Sensica โ–ช Snails โ–ช This Works โ–ช 001 Skincare London Electronics ๐๐ซ๐š๐ง๐๐ฌ: โ–ช Nuface โ–ช PMD Beauty โ–ช Tria Beauty ๐๐š๐›๐ฒ ๐๐ซ๐š๐ง๐๐ฌ: โ–ช WaterWipes โ–ช Rascals and Friends ๐๐ž๐ซ๐Ÿ๐ฎ๐ฆ๐ž ๐๐ซ๐š๐ง๐๐ฌ: โ–ช Miller Harris โธป ๐–๐ž๐›๐ฌ๐ข๐ญ๐ž๐ฌ: www.miraaya.com www.beautysolutions-me.com www.valrhona-collection.ae / www.valrhona.com/en www.pmdbeauty.com www.triabeauty.com www.nuface.com ๐„๐œ๐จ๐ฆ๐ฆ๐ž๐ซ๐œ๐ž ๐ฉ๐ฅ๐š๐ญ๐Ÿ๐จ๐ซ๐ฆ๐ฌ: โ–ช Magento / Adobe โ–ช Shopify โ–ช WordPress / WooCommerce

Experience

Confidential, dubai holding group

Head of Ecommerce

Nov 2023 โ€“ Present ยท 2 yrs 4 mos ยท Dubai, United Arab Emirates ยท Hybrid

  • Led regional eCommerce and D2C transformation, including the launch and migration of large-scale re-platforming initiatives, delivering a step-change in digital experience, performance, and scalability while enabling new commercial and customer-facing capabilities.
  • Defined and executed the regional eCommerce and D2C strategy with full ownership of revenue growth, customer experience, and long-term value creation. Drove sustainable performance through strategic category development, premium brand execution, and loyalty and retention initiatives.
  • Spearheaded high-impact growth programs across fintech enablement, channel optimization, CX and UX transformation, and sell-out platform development, accelerating D2C contribution, conversion, and lifetime value.
  • Owned commercial performance across owned eStores, aligning Sales, Marketing, Merchandising, Product, and Technology teams around shared growth, margin, and experience KPIs, supported by clear governance and execution frameworks.
  • Scaled regional and global best practices into market-ready initiatives, ensuring consistent execution, measurable impact, and brand integrity across markets.
  • Provided executive leadership and governance to regional subsidiaries and D2C programs, ensuring timely delivery and alignment with brand, quality, and compliance standards.
  • Led continuous analysis of consumer behavior, market dynamics, and competitive intelligence to inform strategic prioritization and investment decisions.
  • Delivered concise executive reporting to senior leadership, advising on performance trends, risks, opportunities, and strategic direction.
  • Built scalable D2C operating models and capabilities across markets, leading GCC counterparts and embedding best-in-class execution across MENA.
Digital MarketingE-commerce OptimizationE-CommerceOnline RetailBeautyE-commerce

Truebell group of companies

Ecommerce and Digital Manager

Jan 2021 โ€“ Jan 2023 ยท 2 yrs ยท Dubai, United Arab Emirates ยท Hybrid

  • ๐Ÿ”ณ Led online brand strategy, planning, and sales, exceeding company objectives and targets.
  • ๐Ÿ”ณ Created and implemented annual business, marketing, and sales plans.
  • ๐Ÿ”ณ Managed annual P&L, budget, and financial performance.
  • ๐Ÿ”ณ Created and implemented best-practice processes for the online store.
  • ๐Ÿ”ณ Recruited, trained, and motivated a team to achieve their full potential.
  • ๐Ÿ”ณ Managed annual e-commerce P&L, driving financial performance.
  • ๐Ÿ”ณOversee detailed reports across traffic acquisition, website management, and order fulfillment.
  • ๐Ÿ”ณIncreased conversion rates & reduced cart abandonment by defining product/content merchandising strategies.
  • ๐Ÿ”ณCollaborated with digital marketing and content teams to optimize search and browse experiences, driving traffic and sales
  • ๐Ÿ”ณ Collaborated with the digital marketing team to develop traffic plans and with content teams to ensure optimal search and browse experiences.
E-commerceDecision-MakingKey Performance IndicatorsData AnalysisTeam ManagementBusiness Growth+15

White label me

Client Partner - Retail & Ecommerce

Jan 2018 โ€“ Jan 2019 ยท 1 yr ยท Dubai, United Arab Emirates ยท Hybrid

  • Own and grow a portfolio of top-tier Retail & E-commerce businesses, accountable for revenue and strategic impact
  • Develop and execute client-specific growth strategies with short and long-term vision. Apply data-driven insights to shape business strategy
  • Build trusted relationships at the most executive levels, turning our vision into a strategic growth partner with good business acumen and industry understanding
  • Strategize, plan and lead the cross-functional collaboration to implement scalable solutions & tools on performance, measurement, and creative strategy to elevate client results
  • Champion innovation across Metaโ€™s branding, performance and business messaging solutions by new ad formats, AI-driven optimization tools, and early-stage product testsโ€”turning client feedback into solutions evolution
  • Develop a large and extensive network of relationships, ecosystem development and thought leadership for Retail & E-commerce in the Middle East and globally
  • Develop narratives and recommendations from custom analyses, build narratives, and present findings to executive business stakeholders
  • Anticipate industry, consumer, and partner-specific trends in order to influence future business strategies
  • Organize and participate in key industry events to promote our narratives and product adoption for clients and agencies

Beauty solutions trading

Head of Ecommerce

Jan 2016 โ€“ Jan 2021 ยท 5 yrs ยท United Arab Emirates

  • Based in Dubai in the United Arab Emirates,Beauty Solutions is the leading distributor and marketer of globally-recognised niche beauty and lifestyle brands in the Middle East.
  • ๐Ÿ”ณ Headed Online Dept. w/ strategic direction & growth hacking strategies which increased conversion.
  • ๐Ÿ”ณ Directed activities of software developers, copywriters, and graphic designers to ensure adherence to predetermined strategies for the online platform. Managed team, including Brand Managers, Digital Specialists, Graphic Designers, Developers, Analysts, and agencies with concise strategy to optimize each product lifecycle.
  • ๐Ÿ”ณ Built Ecommerce strategy in collaboration with Marketing, Brand Management, and the CEO.
  • ๐Ÿ”ณ Seamlessly integrated with logistics to ensure efficient delivery.
  • ๐Ÿ”ณ Created frameworks that transformed social media sites into highly profitable platforms.
  • ๐Ÿ”ณ Worked with Web Analytics to optimize sales/revenue in the long run.
  • ๐Ÿ”ณ Analyzed and forecasted to inform production requirements and marketing focus.
  • ๐Ÿ”ณ Created high-standard platforms that deliver an excellent user experience.
  • ๐Ÿ”ณ Oversaw and directed the digital roadmap.
  • ๐Ÿ”ณ Implemented international-to-regional ecommerce digital strategy, increasing conversion by 30%.
  • ๐Ÿ”ณ Transformed brand from traditional distributor to digital-hybrid profitable business.
  • ๐Ÿ”ณ Managed and grew multi-category portfolio of 30+ online GCC beauty, fragrance, baby, home, and lifestyle brands.
  • ๐Ÿ”ณ Deep knowledge of markets, competition, and audiences to curate and create relevant and engaging content.
E-commerceDecision-MakingDigital MarketingKey Performance IndicatorsTeam ManagementE-commerce Optimization+13

Itp media group

Assistant Fashion Editor (TEMP)

Jan 2015 โ€“ Jan 2016 ยท 1 yr ยท United Arab Emirates

  • ITP Media Group reaches an audience of more than 104.6 million people across the Middle East and beyond through its leading websites, portals, social media platforms, events, conferences, award ceremonies, magazines, books and social media influencers agency.
  • ๐Ÿ”ณ Collaborated with the art director to develop and execute creative concepts for photoshoots
  • ๐Ÿ”ณ Identified and partnered with influencers and celebrities to promote brand products and services
  • ๐Ÿ”ณ Managed and produced photoshoots, including scheduling, logistics, and post-production
  • ๐Ÿ”ณ Ensured that all photoshoots met brand guidelines and were aligned with marketing campaigns
  • ๐Ÿ”ณ Tracked and analyzed the results of photoshoots to measure impact and ROI
Decision-MakingDigital PhotographyDigital MediaFashion Photography

Child early intervention medical center

Senior Marketing Manager

Jan 2011 โ€“ Jan 2014 ยท 3 yrs ยท Dubai

Decision-MakingDigital MarketingBusiness GrowthBusiness-to-Business (B2B)Social Media MarketingB2B Marketing

Aviareps group

Public Relations Assistant

Jan 2011 โ€“ Jan 2011 ยท 0 mo ยท Dubai, Dubai, United Arab Emirates

Education

Middlesex University

Honours Degree โ€” Business and Marketing

London College of Fashion, University of the Arts London

Buying and merchandizing (luxury brands) โ€” Fashion/Apparel Design

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