Jan 2024 – Feb 2025 · 1 yr 1 mo · Mumbai, Maharashtra, India

Dec 2018 – May 2022 · 3 yrs 5 mos · Mumbai, Maharashtra, India · On-site

• 3.5 years of experience carrying quota and closing deals in Sales & Service automation tools. Responsibilities include:
• 1. Generating new business in new accounts, expanding the footprint in existing customers as well as playing a key role in driving strategic CRM initiatives for Emerging & Small Medium Businesses across the West India market.
• 2. Creating both Value and Volume deals, leading to experience managing both complex sales-cycles and transactional run rates.
• 3. Managing complex sales-cycles and presenting to C-level executives the value of an enterprise suite of applications.
• 4. Being an Evangelist to get the Salesforce penetration into the sector growing even more.
• 5. Providing a range of support functions to help create and drive opportunities from internal sales support to highly skilled pre-sales, on top of business development for my own territory.
• 6. Developing and managing relationships within the segment focusing on customers in West India.

May 2022 – Dec 2023 · 1 yr 7 mos · Mumbai, Maharashtra, India

• Solution Sales for Google Workspace & Google Gen AI (Duet AI, now consolidated within Gemini) solutions. Responsibilities include:
• 1. Growing existing strategic accounts by expanding the footprint & usage of Google Workspace solutions for Commercial & selected Enterprise accounts in India & SAARC regions.
• 2. Retention of existing customers with focus on adoption & customer success as well as Expansion with focus on value sales to upgrades & cross sales.
• 3. Collaborating with Marketing & Business development teams to evangelize the innovations in Generative AI within the context of Google Cloud & Google Workspace.

Jul 2017 – Oct 2018 · 1 yr 3 mos · On-site

• Digital business transformation is one of the top priorities of the customers deploying Microsoft technologies. One of the most important business outcomes is to empower employees to achieve more through better collaboration and communication - both internally and with customers & partners. My role as a solution specialist is to develop, communicate and provide a collaboration solution catered to the business needs of the enterprise. Most importantly to help the CISO's organization in ensuring a level of security that does not endanger the mobility and productivity goals while on their journey to empower employees and business partners to collaborate deeply. Key areas of solution sales include:
• 1. Modern Management with Windows 10 (OS as a Service)
• 2. Office365 and collaboration solutions (Microsoft Teams, Kaizala, Power BI), Security against advanced threats via emails, account breaches etc.
• 3. Enterprise Mobility & Security with Identity & Access Management, Mobile Device & Application Management, Information Classification & Rights Management and advanced ML-based threat intelligence and protection services

Jun 2015 – Jun 2017 · 2 yrs · On-site

• As an Enterprise Mobility & Security Specialist in Microsoft India, I helped organizations envision, plan and design for a "Cloud First, Mobile First" modern workplace. More than ever now, enterprises are looking to provide their mobile workforce with the tools of secure productivity and implement BYOD in their organizations. My job as a specialist in this domain was to work with the CIO / the CISO's organizations and engage in a consultative approach to design a secure, productive enterprise. This engagement involved studying their landscape of corporate applications (on premise / cloud-hosted / SaaS), client devices (corporate-owned / personal), corporate data (the information they are trying to protect - business data / customer (PCI, PII) data / IP and R&D confidential data sets etc.) - and finally the user profiles they targeted to empower with mobility. I have worked in this role for 2 years, gaining solution sales experience in Identity and Access Management as a Service, Information Security, Cyber security, ML-enabled threat intelligence, Enterprise Mobility Management, Unified Endpoint Management.

Apr 2014 – May 2014 · 1 mo · Gurgaon, India · On-site

• Required to improve the CPE of SMB accounts & partners during the entire buying & selling process of Office365 services.
• Primary research from 50 customers & partners in 3 weeks, Secondary Research from Microsoft survey data and 3rd party paid reports, questionnaire-based interviews of key stakeholders and gathering competitive insights from partners
• Presented findings & recommendations to the Chairman, the CMO and the CPE Director of Microsoft.
• Received Pre-Placement Offer to join Microsoft as an FTE in 2015 after completion of MBA course.

Jun 2013 – May 2015 · 1 yr 11 mos · Mumbai, Maharashtra, India · On-site

Jul 2012 – May 2013 · 10 mos

• Responsible for development and production support for Oracle BI reporting applications in a telecom project. Led an analytics team of 3 for service delivery, production maintenance & support in an e-sourcing project.
• Key skills – data modeling, visualization & query performance optimization to support BI systems.

Nov 2010 – Jun 2012 · 1 yr 7 mos